Panera Bread

5175 Highland Rd, Waterford
(248) 618-0617

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Recent Reviews

I had a bad experience the time before but customer service is very good and efficient very professional and understanding and made it right, the refunded me the money for what went wrong before so I went to the same location to use the refund and order it ahead to pick up and eat inside, but my name did not come up when I got inside so I went over to the front desk and they found my order quickly that if there's too many orders sometimes when it's just filled they have...
I dont understand why it takes 20 min in drive thru. Its frustrating when you only have a 30 min break for lunch. They really should hire more help or learn how to make sandwiches a little faster! These wait times are unacceptable.
Cashier stopped working on my order of a dozen bagels to take a 3-person order that came up after me, making me wait for my order but they didn't have to wait at all. There wasn't even a line. Not very professional.

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