It's prez day weekend at MOA, so you expect to be patient... but they were obviously understaffed in both the kitchen and on the floor. We walked in and the server that was in the area they tried to seat us was verbally upset about having another table, then we were moved by the host. After being re seated our lovely server did his best... but the kitchen was behind, food took more than 1 hour to arrive(!) in total we sat there for almost 2 hours. The managed comped the entire meal without us even raising an issue, but that is to be expected since we should have left after the first hour. We even had to find the server to tip, what a mess, and not up to the usual Nordstrom experience.
Mary Sheehan
I love looking outside. I enjoyed the Brussel sprouts appetizer. Love the salads. Good
Atmosphere: 5
Food: 5
Service: 5
Lisa Carmichael
Nordstrom Grill is one of my favorite restaurants at the Mall Of America. The menu is simple yet very good. I appreciate how hard the staff works and that the store manager steps in when things get busy. I’ve never been disappointed. Always have loved the Basil Tomato Soup and can’t resist grabbing a chocolate chip cookie!Parking: Most customers like to park in the fourth levelWheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Lime Chicken Tacos
Brian Cox
Overpriced, horrible food and bad service. I do not recommend.
Atmosphere: 2
Food: 1
Service: 1
Nina Perry
We had the Cilantro lime Salad and the Shrimp Pomodoro..Out of the Blackberries for my Mocktail $7.25 a little pricey ,Food was good. The Wontons for the Salad were overdone and brown in pieces.
Atmosphere: 5
Food: 5
Service: 5
Bel Zay
Really awful and disgusting service. We had to wait quite sometime to get seated and when we do, they seat us at a dirty table with disgusting sticky menus. Eventually we leave after spending 20 minutes getting ignored. The older grey haired male bartender was beyond rude and was lashing out on other guests, never again.
Atmosphere: 1
Food: 1
Service: 1
wesam28
Great view of Ikea building ??
Frecky Lewis
If you are looking for a meal at Mall of America that is a step up from the usual mass-produced greasy mall fare, Nordstrom Grill is a good bet. The menu is a mix of sandwiches, salads, and other "standard American" fare. My gnocchi with chicken meatballs was basic but flavorful, and my wife said her turkey club sandwich tasted very fresh. The decor is pretty basic, but it seems refined compared with the chaos of the mall!
Mdenise Jackson
Poor customer service. Nordstrom’s should only hire people with old school values. These new people dont have manners. # disgusted
DeborahS
Nordstrom Grill may be a well kept secret to many MOA visitors. I recently discovered it myself and have been back within a week. It has an interesting menu and good food. Customer service was very professional and efficient. I have already promoted it to others.
Great spot for lunch. Soups are served hot and a nice serving Tomato basil was very tasty and served with a piece of toast. Salads were very good and the size was enough to share. Nice quick shopping lunch.
Ann Downs
Family Time with the best waiter! He took awesome care of us and made great recommendations! Lots of flavors! Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
knslm
The Shrimp and Crab Louis is now $27.00 for five Shrimp. The Alder Wild Salmon with Ginger and Sesame Salad contained salmon that was dry, hard and only 3 ounces. The salad consisted of numerous wontons with 1/4 c greens. I spoke to the manager who offered to make me a salad to go for tomorrow. Why would I want a wilted salad with dried salmon, little greens and wonton chips tomorrow? Then she asked if I wanted a cookie as if that would solve the problem. I went to the restaurant for a healthy meal; not wontons and cookies. She asked if I would like a drink. I did not go to this restaurant for alcohol because I was there for a healthy meal. She could have taken a percentage off the meal but this was not an option. Their management has no idea how to handle these situations. I have never been served such a disappointing salad in my entire life. There were only two other tables with customers in the entire restaurant and I can see why. I have been an ongoing customer and I will never return!!!
Queschen Moet
We loved this restaurant and Sam is the most wonderful waitress. Great food & value at the mall.
Morgan
Brussel sprouts were awesome, sweet spicy and crunchy with peanuts. Nordstrom grill is a nice quiet place to hide out in the noisy mall of america. Totally spectacular service as well.
It's prez day weekend at MOA, so you expect to be patient... but they were obviously understaffed in both the kitchen and on the floor. We walked in and the server that was in the area they tried to seat us was verbally upset about having another table, then we were moved by the host. After being re seated our lovely server did his best... but the kitchen was behind, food took more than 1 hour to arrive(!) in total we sat there for almost 2 hours. The managed comped the entire meal without us even raising an issue, but that is to be expected since we should have left after the first hour. We even had to find the server to tip, what a mess, and not up to the usual Nordstrom experience.
I love looking outside. I enjoyed the Brussel sprouts appetizer. Love the salads. Good
Atmosphere: 5
Food: 5
Service: 5
Nordstrom Grill is one of my favorite restaurants at the Mall Of America. The menu is simple yet very good. I appreciate how hard the staff works and that the store manager steps in when things get busy. I’ve never been disappointed. Always have loved the Basil Tomato Soup and can’t resist grabbing a chocolate chip cookie!Parking: Most customers like to park in the fourth levelWheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Lime Chicken Tacos
Overpriced, horrible food and bad service. I do not recommend.
Atmosphere: 2
Food: 1
Service: 1
We had the Cilantro lime Salad and the Shrimp Pomodoro..Out of the Blackberries for my Mocktail $7.25 a little pricey ,Food was good. The Wontons for the Salad were overdone and brown in pieces.
Atmosphere: 5
Food: 5
Service: 5
Really awful and disgusting service. We had to wait quite sometime to get seated and when we do, they seat us at a dirty table with disgusting sticky menus. Eventually we leave after spending 20 minutes getting ignored. The older grey haired male bartender was beyond rude and was lashing out on other guests, never again.
Atmosphere: 1
Food: 1
Service: 1
Great view of Ikea building ??
If you are looking for a meal at Mall of America that is a step up from the usual mass-produced greasy mall fare, Nordstrom Grill is a good bet. The menu is a mix of sandwiches, salads, and other "standard American" fare. My gnocchi with chicken meatballs was basic but flavorful, and my wife said her turkey club sandwich tasted very fresh. The decor is pretty basic, but it seems refined compared with the chaos of the mall!
Poor customer service. Nordstrom’s should only hire people with old school values. These new people dont have manners. # disgusted
Nordstrom Grill may be a well kept secret to many MOA visitors. I recently discovered it myself and have been back within a week. It has an interesting menu and good food. Customer service was very professional and efficient. I have already promoted it to others.
Restaurantji Recommends
Great spot for lunch. Soups are served hot and a nice serving Tomato basil was very tasty and served with a piece of toast. Salads were very good and the size was enough to share. Nice quick shopping lunch.
Family Time with the best waiter! He took awesome care of us and made great recommendations! Lots of flavors! Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
The Shrimp and Crab Louis is now $27.00 for five Shrimp. The Alder Wild Salmon with Ginger and Sesame Salad contained salmon that was dry, hard and only 3 ounces. The salad consisted of numerous wontons with 1/4 c greens. I spoke to the manager who offered to make me a salad to go for tomorrow. Why would I want a wilted salad with dried salmon, little greens and wonton chips tomorrow? Then she asked if I wanted a cookie as if that would solve the problem. I went to the restaurant for a healthy meal; not wontons and cookies. She asked if I would like a drink. I did not go to this restaurant for alcohol because I was there for a healthy meal. She could have taken a percentage off the meal but this was not an option. Their management has no idea how to handle these situations. I have never been served such a disappointing salad in my entire life. There were only two other tables with customers in the entire restaurant and I can see why. I have been an ongoing customer and I will never return!!!
We loved this restaurant and Sam is the most wonderful waitress. Great food & value at the mall.
Brussel sprouts were awesome, sweet spicy and crunchy with peanuts. Nordstrom grill is a nice quiet place to hide out in the noisy mall of america. Totally spectacular service as well.