Shake Shack Mall of America

Advice to go here during off hours - they opened at 10:30AM and food came out quick and might be a top 3 burger I have ever had. Highly recommend if you are visiting MOA!

Had never been to shake shack and OHMYGOD it was delicious!! Will definitely return

Line was too long. People at checkout moving at a snail's pace. Asked me to order online, which did not go through. Frustrating experience, but staff was friendly and apologetic. Went to A&W instead.

I love burgers and shakes!!!!!!!!!!!!!!!!!!!!!

I understand that this is a mall, and everything is fast-paced. We had our order messed up, and the burger meat was raw. There was a big line and I decided to not make a hassle to complain, but its still unacceptable. Threw it all away.

I had my worst shake shack meal ever at the moa location, it was so bad, I couldn't forget it. The chicken nuggets were dried, hard, and grease soaked, the fries were meh. I regret not taking the meal back to the counter and demanding a refund.

Burger is top tier fast food smash burger and the crinkle cut fries are nice and crispy.
Shakes weren't that good though. Which surprises me since the name is Shake Shack.

1st time trying shake shack. It was actually good and fast service. The only thing is the price. The meal shown in the picture was close to $20.

Food was pretty righteous, but the girl who brought my food to me chipped out cause I was sat 10 feet outside the entrance cause there was no seating inside

It was nice and quiet and I don’t think there is anything I don’t like about it….says my grandson!! I loved how helpful the cashier was when we asked her questions about ingredients. She went above and beyond and checked the ingredients on the box of the lemonade!! She was kind, and knowledgeable!!!

Atmosphere: 5

Food: 5

Service: 5

Great workers.

Atmosphere: 5

Food: 5

Service: 5

Vegetarian options: Mushroom on a bun

Atmosphere: 3

Food: 5

Service: 4

Walked by last week and saw the truffle burger. Couldn't wait to come back and try it for lunch one day. Got here and realized they don't have actual people at the counter to take your order. No thank you. I'll never know how good the burger is cuz the kiosk is a deal breaker. I've ordered through a screen one time and I never will again.

Service: 1

The burgers look flattened but are delicious anyway I have no idea how. Shakes are good too. The best part about this location is they give you a receipt with the name you placed your order in. So for example you can get a receipt addressed to Jesus of Nazareth or anything else you want placed on it. Highly recommend the avocado burger.

Atmosphere: 4

Food: 5

Service: 5

Workers were incredibly rude, gave us the wrong order. Threw away our order right in front of us, didn't apologize, then made us wait almost half an hour while they made our actual order . Never coming back again.

Atmosphere: 1

Food: 2

Service: 1