Rude & poorly trained employees on weekends. Sandwich + drink/chips combo is not a good value for what you get.
Atmosphere: 1
Food: 1
Service: 1
Chaddanooga Chad
This is the worst sandwich shop I've ever been to I asked for a steak sandwich it's I get it and it's full of water just dripping water the bread is 100% moist management after I walked up and said hey this is a shity sandwich I need a replacement or something different she didn't want to replace it or anything. Very subpar unsatisfied with erberts and gerberts and will never go back again. I've never seen such subpar product customer service or integrity in any business in my life . So I guess I file a civil lawsuit over $12 sandwich since I can't even get a replacement for the very subpar food I wouldn't even give my dog.
Sucrose hotbox
Best shisha lounge in town! The hookah is smooth, the staff is caring, and the place looks beautiful. The homemade drinks and food really make it special. Highly recommended for anyone in Frankfurt!
Atmosphere: 5
Food: 5
Service: 5
Eugene Olson
Managers and employees were rude to Customers . WE witnessed them tell the Customers they get wat they get and did not want to give them the right Sub. We walked out. Poor Customers . Horrible restaurant . How can they treat Customers like that!!!!
Atmosphere: 1
Food: 1
Service: 1
Darrin
Was Rude to customers . i got a wrong sub! They did not fix it.
Atmosphere: 1
Food: 1
Service: 1
Alex
I went their to pay $80 for Subs. When the subs were done none of them were labeled we then asked the workers witch was witch. The worker then assured us witch sub was witch. I asked if she was sure and she said yes. I went back to my office and 2 people did not get the right subs. We went back to hand the wrong sub in for a new one. Bot the managers and workers ignored us and said it was the Customers fault. We told them no it was not due to not labeling the Subs. The managers were really rude and the workers and refused to make it right and told us to deal with it and their not at fault! HORRIBLE SERVICES!!! LABLE THE SUBS!!!
Atmosphere: 1
Food: 1
Service: 1
IkeBoi FrmGxlxga
I’ll call yesterday, July 15 was told they close at 11 on the website and say 12 cause today at 10:30 on July 16 now they’re saying they’re not doing delivery. This is the worst herbs and herbs franchise in Duluth have never been told that they stopped doing delivery at a certain time they should shut down.
Jordan Klicker
Absolutely ridiculous, I got the Goliath? The very last time I order from here. I asked for a scoop of Mac an cheese an the guy completely ignored it.
Joshua LaFond
Very friendly people. Super helpful and happy place.
Lynette Pearson
This place is short staffed and is not open as late as the hours say. I made the drive down at about 7:30pm and the doors were locked. They had all the interior lights on until I tugged on the door. At least update your hours...
Zero stars. Went in asking for a return because my turkey looked blue. All 3 workers, including the general manager says this is normal. Refused me a refund. I would make sure to open your sandwich before taking a bite.
T
Went there on January 10th 2025 a brand new guy stated it was his first day was on the cash register by himself and when he went to get the manager Jamie for help she had an attitude and yelled to the front of the store towards me about she doesn't care that I save money or something along those lines then came up and complained that I would only be saving a certain amount of change if she rang up the meal as a meal instead of separately and I said well money is money and she said yep and you're wasting our money and then got pissy and eventually deleted the order and remade it and had an attitude as she walked away didn't want to help the new guy didn't want to help a customer extremely lazy then I called the store to find out her name knowing that she would answer since she did not have a name tag or anything on and when she answered I got her name and I said okay thank you and hung up the phone she then proceeded to blow my phone up multiple times from erbert's and gerbert's landline and actually was stupid enough to leave me a voicemail that is absolutely nuts your customer service sucks Excuse the grammar I utilized talk to text
Jason R. South
First time trying out this restaurant and was quite happy with the outcome. Unfortunately there was little Mac and cheese left, which I was excited to try, but fortunately I was able to have a small sample of what was left. There wasn't any white bread left either, but luckily the whole wheat tasted great.
I ordered the Nebula and the Flash, both were excellent and delicious. I don't think charging 2.00 for a pickle is reasonable, but it was large and delicious.
I had hoped to have a better experience my first time around, but it was very good for the situation at hand.
Atmosphere: 5
Food: 5
Service: 5
Travis Menard
Marvin the GM stole tips from me simply because he didn't like me and paid me a lower wage than agreed upon. You can definitely tell husband and wife work together...or is it his daughter?
Atmosphere: 1
Food: 1
Service: 1
Chelsey Laughtington
One day they will accept cash for delivery, the next you'll need a card. Since when does cash not mean anything?
Rude & poorly trained employees on weekends.
Sandwich + drink/chips combo is not a good value for what you get.
Atmosphere: 1
Food: 1
Service: 1
This is the worst sandwich shop I've ever been to I asked for a steak sandwich it's I get it and it's full of water just dripping water the bread is 100% moist management after I walked up and said hey this is a shity sandwich I need a replacement or something different she didn't want to replace it or anything. Very subpar unsatisfied with erberts and gerberts and will never go back again. I've never seen such subpar product customer service or integrity in any business in my life . So I guess I file a civil lawsuit over $12 sandwich since I can't even get a replacement for the very subpar food I wouldn't even give my dog.
Best shisha lounge in town! The hookah is smooth, the staff is caring, and the place looks beautiful. The homemade drinks and food really make it special. Highly recommended for anyone in Frankfurt!
Atmosphere: 5
Food: 5
Service: 5
Managers and employees were rude to Customers . WE witnessed them tell the Customers they get wat they get and did not want to give them the right Sub. We walked out. Poor Customers .
Horrible restaurant . How can they treat Customers like that!!!!
Atmosphere: 1
Food: 1
Service: 1
Was Rude to customers . i got a wrong sub! They did not fix it.
Atmosphere: 1
Food: 1
Service: 1
I went their to pay $80 for Subs. When the subs were done none of them were labeled we then asked the workers witch was witch. The worker then assured us witch sub was witch. I asked if she was sure and she said yes. I went back to my office and 2 people did not get the right subs. We went back to hand the wrong sub in for a new one. Bot the managers and workers ignored us and said it was the Customers fault. We told them no it was not due to not labeling the Subs. The managers were really rude and the workers and refused to make it right and told us to deal with it and their not at fault! HORRIBLE SERVICES!!! LABLE THE SUBS!!!
Atmosphere: 1
Food: 1
Service: 1
I’ll call yesterday, July 15 was told they close at 11 on the website and say 12 cause today at 10:30 on July 16 now they’re saying they’re not doing delivery. This is the worst herbs and herbs franchise in Duluth have never been told that they stopped doing delivery at a certain time they should shut down.
Absolutely ridiculous, I got the Goliath? The very last time I order from here. I asked for a scoop of Mac an cheese an the guy completely ignored it.
Very friendly people. Super helpful and happy place.
This place is short staffed and is not open as late as the hours say. I made the drive down at about 7:30pm and the doors were locked. They had all the interior lights on until I tugged on the door. At least update your hours...
Restaurantji Recommends
Zero stars. Went in asking for a return because my turkey looked blue. All 3 workers, including the general manager says this is normal. Refused me a refund. I would make sure to open your sandwich before taking a bite.
Went there on January 10th 2025 a brand new guy stated it was his first day was on the cash register by himself and when he went to get the manager Jamie for help she had an attitude and yelled to the front of the store towards me about she doesn't care that I save money or something along those lines then came up and complained that I would only be saving a certain amount of change if she rang up the meal as a meal instead of separately and I said well money is money and she said yep and you're wasting our money and then got pissy and eventually deleted the order and remade it and had an attitude as she walked away didn't want to help the new guy didn't want to help a customer extremely lazy then I called the store to find out her name knowing that she would answer since she did not have a name tag or anything on and when she answered I got her name and I said okay thank you and hung up the phone she then proceeded to blow my phone up multiple times from erbert's and gerbert's landline and actually was stupid enough to leave me a voicemail that is absolutely nuts your customer service sucks
Excuse the grammar I utilized talk to text
First time trying out this restaurant and was quite happy with the outcome. Unfortunately there was little Mac and cheese left, which I was excited to try, but fortunately I was able to have a small sample of what was left. There wasn't any white bread left either, but luckily the whole wheat tasted great.
I ordered the Nebula and the Flash, both were excellent and delicious. I don't think charging 2.00 for a pickle is reasonable, but it was large and delicious.
I had hoped to have a better experience my first time around, but it was very good for the situation at hand.
Atmosphere: 5
Food: 5
Service: 5
Marvin the GM stole tips from me simply because he didn't like me and paid me a lower wage than agreed upon. You can definitely tell husband and wife work together...or is it his daughter?
Atmosphere: 1
Food: 1
Service: 1
One day they will accept cash for delivery, the next you'll need a card. Since when does cash not mean anything?
Loading...