Papa Murphy's | Take 'N' Bake Pizza

My wife and my daughter called in and order from Florence, Oregon Papa Murphy’s. It took him 35 minutes to get there. Their pizza was not done. They say it would take another 25 to 40 minutes. They did not apologize. They didn’t act like they cared. So I will not recommend the Florence Papa Murphy’s. Thank you for listening.

🙂‍↔️They need to fix their Gift Card system on their Website

Regarding Oak Harbor, WA store: They put Parmesan cheese on my pizza, I did not order Parmesan. My husband and son are allergic to Parmesan, specifically tyramine, it causes vomiting and migraines. After driving 10 miles home, I saw the Parmesan on the pizza. I called to ask them to fix it, and I asked for compensation for driving back to the store, for my gas and time, thinking maybe a $10 gift card or store credit for the 20 mile round trip. The person on the phone said yes she would work it out. When I arrived back at the store, the supervisor (who is a teenager) said that since they fixed my pizza “we are even” and I said no, because I shouldn’t have to be out 40 minutes and gas $ due to their mistake. She said no, so I got upset and said I would file a complaint on Facebook/google and she laughed at me and said “go ahead, it’s just Facebook” and slammed the window in my face. Then, when I arrived home the second time I noticed the cinnamon wheel that I purchased was expired by one day. When I called to get a refund, Amanda (the teenage supervisor) told me she could not refund me by phone. However I refuse to spend another 40 minutes plus gas $ for the 20 mile round trip to get a refund I am owed. I tried working with the store to correct their errors, however they were rude and didn’t fix the problems. It’s a shame because I’ve been a customer there for decades. It’s gone way downhill since corporate took over. This young woman “supervisor” needs some serious retraining on how to treat customers.

Always fast and friendly

Atmosphere: 5

Food: 5

Service: 5

Everyone is always friendly. Service is great

Atmosphere: 5

Food: 5

Service: 5

Easy ordering through the App, pizza was done when promised and th staff were super friendly at pick up. I had the offer for $1 medium 1 topping

Atmosphere: 5

Food: 5

Service: 5

Clean and staff is pleasant. I have not received a pizza that I do not like and have been going to this location for years

Atmosphere: 5

Food: 5

Service: 5

Ordered online, food was ready and waiting and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kid's Favorite - Special

Excellent place to get take and bake. The staff is always friendly and the pizzas are made very well and taste great every time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cowboy, Scratch-Made 5-Cheese Bread, Chicken Garlic Calzone, Classic Italian, Xlny Giant Pepperoni & Ground Sausage, 13 99 Large Cheesy Stuffed Crust, Create Your Own Crustless Keto Friendly, Create Your Own, Create Your Own Stuffed

Pizza toppings were good, and was ready at the time we requested. Nice staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese

Hard to justify prices, but good pizza

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Dairy-Free Cheese 5-Meat Stuffed

My pizza was done way before the eta the site gave me. Which was great as I was on my half hour break

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dairy-Free Cheese 5-Meat Stuffed

Order is always ready on time

Atmosphere: 5

Food: 5

Service: 5

Very friendly staff and great pizza

Atmosphere: 5

Food: 5

Service: 5

The very, very ease of the on-line ordering.

Parking: Lots of room, plenty of handicap parking, and a stones throw from the front door.......

Wheelchair accessibility: Super wide doorways made for easily transporting of my wife

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Papa's All Meat Pizza