Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3324 Promenade Ave, Eagan, Minnesota, 55121, US
Telephone: (651) 675-0755
Price range: $
Rating: 2

$ • Mexican, Fast Food, Pet Friendly

Hours:
3324 Promenade Ave, Eagan
(651) 675-0755

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill offers good food served by a well-staffed team. The experience is extremely fast with a clean and well-kept environment. However, some customers have experienced rude and dismissive staff who can be unfriendly and lack basic customer service skills. For example, there are reports of staff not providing extra cheese even when requested, and some customers have felt uncomfortable asking for it again. Additionally, some meals, like the burrito, have been wrapped loosely and appeared sloppy, with issues such as chicken that seemed a little old. Charges for extras like side salsa and guacamole have also caused confusion, as some believe these are included in the meal price. The restaurant has also been described as dirty at times, with trash under tables and soda machines. Despite these issues, the manager, Synai, remains friendly, understanding, and professional in handling customer concerns. Overall, the restaurant can be a reliable choice for corporate events, but customers should be prepared for variability in service and cleanliness.