QDOBA Mexican Eats
1298 Promenade Pl, Eagan
(651) 452-8782
Recent Reviews
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The general manger was great and the district manger was also super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
The food was delicious! Everytime I come here the staff are super friendly and a great space to enjoy my food.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff, clean restaurant and great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Burritos
We come here for lunch a fair amount and the staff is always nice and food is always fresh tasting
Atmosphere: 5
Food: 5
Service: 5
Food order was taken and prepared quick. Person taking order was very professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Amazing Staff and Amazing Food!
Atmosphere: 5
Food: 5
Service: 5
Great meal and great service.
Kid-friendliness: They have high chairs and the kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Quick and easy. Love the guac and queso. Service was great. The gentleman that made my bowl was super attentive and quick. Qdoba > chipotle forever. 🤤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Queso and Chips, Chicken Bowl and My Own Tortilla, Burritos, Create Your Own Burrito
just ordered tonight a mobile order of a burrito, bowl and chips with queso and it has never been better! the workers looked swamped with multiple mobile orders yet the food was perfect and piping hot! was one of the best takeout orders i’ve had. nothing missing either !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso and Chips, Burritos
I visit this Qdoba about once a week because I genuinely enjoy the food, when it’s made correctly. Unfortunately, that seems to be a bit of a gamble. Tonight was yet another example of an order not being right, which is becoming more of a routine than an exception.
My wife’s bowl had what I can only assume was the absolute last scoop of pork from the pan, maybe two ounces, tops. I get it, portions vary, but when I’m paying for a protein-based meal, I’d prefer it to include more than a snack-size amount. I went inside and asked for more, and to their credit, they fixed it immediately without any issue. So, points for customer service.
My order, however, was missing guacamole. Now, this is where things got interesting. When I pointed it out, the manager confidently assured me that the guac was there, “just buried under everything.” I wanted to believe her, I really did. But after a full excavation of my bowl, I can confirm that the mythical hidden guacamole simply did not exist. Again, I work in the service industry, so I understand mistakes happen. But at the same time, I just want what I paid for.
This location has a pattern of getting my order wrong about every other visit. And yet, I keep coming back. Why? Because when I bring it up, they always make it right. It’s frustrating that I even have to, but at least the staff is willing to fix their mistakes. So, while I can’t say the execution is consistent, the effort to correct errors is.
Would I recommend this Qdoba? Sure, just be prepared to double-check your order before you leave. And maybe bring a flashlight for that elusive hidden guacamole.
Parking: Full parking lot.
Kid-friendliness: I’d take a kid there for sure.
Wheelchair accessibility: Ramps. Yeah, I could totally get a wheelchair in there.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Queso and Chips
Restaurantji Recommends
Whatever you do, don’t make a large order here. They are totally capable of making it, and very quickly, but if you have any problems or changes, you can’t fix it.
We made a large order on the app, but it auto changed the requested date from 3 days from now to IMMEDIATELY! The phone number listed on Google doesn’t work, and by the time I drove in to cancel the order, it was done, and there was no option for a refund.
Be careful
UPDATE: I reached out to Qdoba after their response to my review, and they offered two whole free entrees! ~s~ Doesn't seem adequate for a $215 order. We reached out to Qdoba corporate customer service and they said "we've issued a full refund", but it's been over a week and no refund has been issued. We had to reach out to our credit card issuer. Again, the food is good, but beware that if something goes wrong they will not make it right.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Queso and Chips
It’s delicious food 👌
Atmosphere: 5
Food: 5
Service: 5
Always a nice place for lunch with large portions and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Queso and Chips
Came for the loaded tortilla soup and was not disappointed! Tried the soup for the first time last year and was hooked. My husband and I love to come to the Eagan Qdoba for kid free lunch dates during the week. This location is clean, staff are friendly, food is always fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso and Chips
This is our favorite Qdoba location. Loaded tortilla soup was delicious. Staff is friendly. Definitely will keep coming back.
Atmosphere: 5
Food: 5
Service: 5
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