Great girlfriend meeting place for conversation and shopping at Macy'
Atmosphere: 5
Service: 5
Cruz maria Cruz romero
Personally, I love going to that place because they serve you quickly, I relax and I enjoy shopping too.
Natalie Thomas
I’ve been to a lot of Starbucks in my life, and none of them compare to the experience I had at Southdale! Everyone is so friendly that I felt like I could stand there for hours just chatting. After I got my order (probably the quickest out of any Starbucks I’ve ever been to), I decided to sit at the little dining area at the end of the counter. I was only there for, like, fifteen minutes and I was FLABBERGASTED by how horrible so-called “adults” act when they’re ordering coffee!! There was a guy yelling that they put cream in his coffee instead of putting it on the side. The barista apologized and offered to make him another. He wasn’t having any of it. He just kept going on and on about how they “should’ve known” and they “don’t know how much cream he wants.” The barista, again, apologized and offered to get him a new one. He took it and stormed away. During that guy’s little tantrum, the group behind him made their way down to the pick up counter. I guess they ordered a lot of food because it was taking the other barista a minute to gather it all. The next lady in line was absolutely not having it. She kept yelling, “Hey! Can you come take my order? I only want one thing!” The barista told her they’d be with her in just a moment, but she just kept repeating that she only wanted one thing. When she finally placed her order, she was ranting about how waiting was unacceptable and her entire order should be free. I say entire order because the “one thing” she wanted happened to be eight highly customized drinks. She kept ranting while she waited on her massive order, so I left to finish my drink elsewhere. All of this happened in the ten minutes I was there, so I can only imagine how horrible people treat these baristas on a daily basis. They all deserve a Medal of Honor.
Karlene Magnuson
Very rude supervisor and rude service. This morning, My friend ordered a drink and the egg bites. Rather than quick in put my drink order. The cashier wrestle with the egg bite packaging. Then her supervisor ignores me to step in to get that package open. I asked if someone could please take my order. The supervisor very rudely says “we working on something here”. I said one of your could have taken my order and started it. Nope. They continued to open the egg bites and not take my order. I would not place my order and I won’t go back to a place that prioritizes tasks over service. Side note: another customer tried to say hi to this supervisor and was rudely ignored by her. She needs to find a new job of this one isn’t her jam.
Karlene M.
I'd like to give this zero stars but tha not an optio. Yesterday morning my friend and I stopped here for coffee and his treat. he was first and put in his coffee and egg bite order. rather than get my coffee order in, the cashier waz wrestling with the packag. the the barista who is also the supervisor walks over, ignores me to help with this package. I ask could one of you take my order please. the supervisor rudely says "we're working on something". I said on could have easily put in my coffee order to get it started. I walked waeat. my friend chimed in and said she'd been standing there. and called our the supervisor and her rude little attitude. another customer showes up and tried to say hi to her twice and she rudely ignored him too. I won't go back. I've worked in serVice all of my adult life including a stint with a Starbuck. I will not patronize a location that prioritizes tasks over customer. avoid this location.
Ashley Smith
I love been going to this one for 3 years. I love them. I always order a venti iced caramel macchiato with coconut milk. Never had an issue… until today… I did my normal order. The cashier typed in the wrong order… paid for it. Waited… the barista with blue and pink hair handed my order to me. I told barista I ordered a venti she said “ the sticker says that you ordered a grande, so you definitely paid for a grande” now this is valid but no one even said “let’s try ring that out for you and I’ll remake it” the fact that it was just shrugged off like it wasn’t a huge issue is what makes me upset. Because it really isn’t but it wasn’t even offered. I’ve worked in the service industry as a barista before… I know asking a simple question like that can help make sure the customer is appreciated. As a fairly regular customer I didn’t get that this time around. Because if I was at least offered I would be disappointed.
Gerald Higgins
Amazing and friendly baristas
James Beard
25 minutes for a latte is too long me.
Deepak Kumar
Nice staff, nice place, enjoy shopping in Macy’s, enough parking space, all in all good family place !!!
Grace Ramey
For the most part the experience was fine. I came here with a group of friends and the employees did their job great. My only issue was that I ordered a grande, and I received a grande yet it showed up on my receipt as a venti, and I was charged for a venti. The drink itself was fine, it was a little watery but that's really not an issue. Overall, good experience but just make sure things are inputted into the system properly. Thanks!
Great girlfriend meeting place for conversation and shopping at Macy'
Atmosphere: 5
Service: 5
Personally, I love going to that place because they serve you quickly, I relax and I enjoy shopping too.
I’ve been to a lot of Starbucks in my life, and none of them compare to the experience I had at Southdale! Everyone is so friendly that I felt like I could stand there for hours just chatting. After I got my order (probably the quickest out of any Starbucks I’ve ever been to), I decided to sit at the little dining area at the end of the counter. I was only there for, like, fifteen minutes and I was FLABBERGASTED by how horrible so-called “adults” act when they’re ordering coffee!! There was a guy yelling that they put cream in his coffee instead of putting it on the side. The barista apologized and offered to make him another. He wasn’t having any of it. He just kept going on and on about how they “should’ve known” and they “don’t know how much cream he wants.” The barista, again, apologized and offered to get him a new one. He took it and stormed away. During that guy’s little tantrum, the group behind him made their way down to the pick up counter. I guess they ordered a lot of food because it was taking the other barista a minute to gather it all. The next lady in line was absolutely not having it. She kept yelling, “Hey! Can you come take my order? I only want one thing!” The barista told her they’d be with her in just a moment, but she just kept repeating that she only wanted one thing. When she finally placed her order, she was ranting about how waiting was unacceptable and her entire order should be free. I say entire order because the “one thing” she wanted happened to be eight highly customized drinks. She kept ranting while she waited on her massive order, so I left to finish my drink elsewhere. All of this happened in the ten minutes I was there, so I can only imagine how horrible people treat these baristas on a daily basis. They all deserve a Medal of Honor.
Very rude supervisor and rude service. This morning, My friend ordered a drink and the egg bites. Rather than quick in put my drink order. The cashier wrestle with the egg bite packaging. Then her supervisor ignores me to step in to get that package open. I asked if someone could please take my order. The supervisor very rudely says “we working on something here”. I said one of your could have taken my order and started it. Nope. They continued to open the egg bites and not take my order. I would not place my order and I won’t go back to a place that prioritizes tasks over service. Side note: another customer tried to say hi to this supervisor and was rudely ignored by her. She needs to find a new job of this one isn’t her jam.
I'd like to give this zero stars but tha not an optio. Yesterday morning my friend and I stopped here for coffee and his treat. he was first and put in his coffee and egg bite order. rather than get my coffee order in, the cashier waz wrestling with the packag. the the barista who is also the supervisor walks over, ignores me to help with this package. I ask could one of you take my order please. the supervisor rudely says "we're working on something". I said on could have easily put in my coffee order to get it started. I walked waeat. my friend chimed in and said she'd been standing there. and called our the supervisor and her rude little attitude. another customer showes up and tried to say hi to her twice and she rudely ignored him too. I won't go back. I've worked in serVice all of my adult life including a stint with a Starbuck. I will not patronize a location that prioritizes tasks over customer. avoid this location.
I love been going to this one for 3 years. I love them. I always order a venti iced caramel macchiato with coconut milk. Never had an issue… until today… I did my normal order. The cashier typed in the wrong order… paid for it. Waited… the barista with blue and pink hair handed my order to me. I told barista I ordered a venti she said “ the sticker says that you ordered a grande, so you definitely paid for a grande” now this is valid but no one even said “let’s try ring that out for you and I’ll remake it” the fact that it was just shrugged off like it wasn’t a huge issue is what makes me upset. Because it really isn’t but it wasn’t even offered. I’ve worked in the service industry as a barista before… I know asking a simple question like that can help make sure the customer is appreciated. As a fairly regular customer I didn’t get that this time around. Because if I was at least offered I would be disappointed.
Amazing and friendly baristas
25 minutes for a latte is too long me.
Nice staff, nice place, enjoy shopping in Macy’s, enough parking space, all in all good family place !!!
For the most part the experience was fine. I came here with a group of friends and the employees did their job great. My only issue was that I ordered a grande, and I received a grande yet it showed up on my receipt as a venti, and I was charged for a venti. The drink itself was fine, it was a little watery but that's really not an issue. Overall, good experience but just make sure things are inputted into the system properly. Thanks!
Restaurantji Recommends
Can’t redeem any starbucks points or birthday drinks here. Absolute joke.
Can’t redeem any starbucks points or birthday drinks here. Absolute joke.
My wife loves Chai Latte this one quick run in and out. Very nice lady at counter this day a number of readers with books not electronics for change
Caramel Macchiato best taste for the calories.
The greatest staff of any Starbucks ever