5 Best Burger Restaurants in Grand Rapids

“the service was incredible today! keep up the great work“

“We had Abby tonight . She was extremely polite and professional. Food is typically good and it’s always nice and clean .“

“I hate to say it but my most recent visit to BK was highly disappointing. I asked for my usual: Whopper with cheese, ketchup and mustard only. Simple enough. Burger comes out and is missing the most important ingredient of those: mustard! Not a big deal. I got up and asked if I could get mustard packets. They didn’t have any. Ok. Can you just squirt mustard on it from the dispenser they use in the back? No answer only confused looks by the young woman. Minutes pass. She walks to the back to talk to the cook. There’s an argument ensuing. About my mustard debacle, apparently. Again I ask if a little bit can be put in a container for me? Again, just radio silence and another seemingly perplexed look of terror on the woman’s face yet once again her lips don’t open. Mouth doesn’t move.

Probably 5-7 minutes after I tried to fix this mustard catastrophe she hands me a bag and for reasons I’m still not grasping, hands me an entirely new burger in a new bag. I still have the first burger. This is a nice but entirely unnecessary gesture because I was in a rush and handing me mustard for my otherwise perfect burger would’ve been more expedient than making me wonder if I was about to be part of a conspiracy which I imagine would be dubbed “MustardGate” if I had any say in it. So I return with two burgers now and take a seat. Open up the wrapping and fortunately, there’s mustard on my burger alright. But there’s also an overly excessive gob of ketchup and a nauseating amount of mayonnaise which you might notice, WAS NOT ONE OF THE 3 BASIC CONDIMENTS that I had asked for when I’d first placed my order. Which it seemed like occurred months or years before this point of mayonnaise overkill and ketchup catastrophe.

Jsyk and don’t have to spend years of tortured time obsessing over how the story ends, I will be clear:

No, I didn’t end up making another trip to the BK associate’s register to haggle over the mustard miscommunication. I just sat and quietly ate that far too saturated fraud of a meat hunk. My new burger was awash in condiment overkill and my old burger lacked the critical mustard which I require most to get a burger to slide down my gullet. Realizing I was going to have to accept what was becoming a King Sized BK Bummer Value Meal, I nibbled on that dripping hot mess of USDA Choice BS with heaviness in my heart and great emptiness in my belly.“

“Ben was great he was so sweet and amazing. My daughter has a horrible week at school and we came sat for lunch. She wanted a cherry from my margarita but it was too late the cherry was drowned. He knew what she wanted even before she said anything I had no idea what was going on he came back with cherrys and gummy brain candy!!! She was so happy.! He interacted with her as a person and he was so sweet this is the best experience we ever had at Applebees and Ben deserves a raise“

“Had a shake the other day that was more milk than shake. Really disappointed the one thing they specialize in was screwed up. I could've returned it but I was already driving away when I noticed. All my other experiences at this location have been good.“