Wheelchair accessibility: Handicap accessible Starbucks inside a Target
Atmosphere: 5
Service: 5
Paul Pinkoski
Love the Carmel Ribbon Crunch Frappé! Clean, comfortable place to enjoy Coffee, and assorted cool drinks.
Atmosphere: 5
Food: 4
Service: 5
Odie
Friendly and very easy to talk to and you will get the best service and quality coffee and food
Atmosphere: 5
Food: 5
Service: 5
Timmi P (102953)
Sooo gooood ♡
Atmosphere: 4
Food: 5
Service: 4
Kimberly Williams
So this has got to be one of the weirdest and worst Customer Service experiences I have ever had.Today, Starbucks offered BOGO between 12 PM to 6 PM.I ordered through the app thinking that this would automatically apply. I was wrong!I picked up my drinks and asked the barista if they could help me figure out why this didn't go through.Apparently, you have to click on the offers link and order through that, but the fine print stated to "Ask the barista." I just did.The barista's solution to my problem was to inform me to come back later and BUY ANOTHER DRINK between now and 6 PM. It was about 12:30 PM. So I I buy one more drink and get that free I had to BUY 3 DRINKS to get ONE free. She continued to tell me that this was "another option to solve my problem." Mathematically, this makes no sense to me.I was provided with the Starbucks Customer Service number. I called and waited on hold for more than 30 minutes. When I finally did get to speak to the customer service rep his solution was to offer me 100 Stars in my Starbucks Rewards app for my inconvenience. This doesn't cover the cost of a handcrafted drink. So he stated, "was going to do this for me" and give me 200 Stars, but will take 24 hours to appear in my account. The 200 stars will get me a free drink!All I wanted was the BOGO that Starbucks was offering. It was confusing as heck to order through the app and try to redeem that offer. It was worse that the solution to my problem was to buy another drink and then be told Starbucks was doing me a favor when I called customer service.This could have been solved so much easier. For example, give me a gift card for the equivalent of my cheaper drink. Or just give me the 200 stars in the first place.
Atmosphere: 3
Food: 4
Service: 1
Melissa Morin
Great drinks! And if you have your dog with you, don't forget to ask for a pup-cup!?
Atmosphere: 5
Food: 5
Service: 5
Bully Yay
My favorite place to get coffee in Grand Rapids. Friendly staff and they make great beverages. Try it out! ??
Atmosphere: 5
Food: 5
Service: 5
Nick Smith
Feeling kinda cute and getting a STARBUCKS! Don't care for the card reader they hand you and then ask for a tip. (Drive Thru)Watch how some of the workers' actions change when you dont tip them, and we believe in tipping always have just 8$ to 9$ for a coffee and I get 2 to 4 at a time its nothing against yall just idk not like we are inside being waited on but over all great place!
Atmosphere: 5
Food: 5
Service: 5
Suzette Serich-Mallum
Love the Royal English Breakfast Tea LATTE, but 90 percent of the time I don’t get it as ordered. I either get it as black tea or no liquid sugar cane added. Very frustrating.
Amanda Roth
The ladies behind the counter are amazing! The woman who works there named haze is not only super sweet but her artwork for the store is phenomenal!!!
It's always a treat to pick up a frappe.
Parking: Huge Target parking lot
Kid-friendliness: Kids always welcome
Wheelchair accessibility: Handicap accessible Starbucks inside a Target
Atmosphere: 5
Service: 5
Love the Carmel Ribbon Crunch Frappé! Clean, comfortable place to enjoy Coffee, and assorted cool drinks.
Atmosphere: 5
Food: 4
Service: 5
Friendly and very easy to talk to and you will get the best service and quality coffee and food
Atmosphere: 5
Food: 5
Service: 5
Sooo gooood ♡
Atmosphere: 4
Food: 5
Service: 4
So this has got to be one of the weirdest and worst Customer Service experiences I have ever had.Today, Starbucks offered BOGO between 12 PM to 6 PM.I ordered through the app thinking that this would automatically apply. I was wrong!I picked up my drinks and asked the barista if they could help me figure out why this didn't go through.Apparently, you have to click on the offers link and order through that, but the fine print stated to "Ask the barista." I just did.The barista's solution to my problem was to inform me to come back later and BUY ANOTHER DRINK between now and 6 PM. It was about 12:30 PM. So I I buy one more drink and get that free I had to BUY 3 DRINKS to get ONE free. She continued to tell me that this was "another option to solve my problem." Mathematically, this makes no sense to me.I was provided with the Starbucks Customer Service number. I called and waited on hold for more than 30 minutes. When I finally did get to speak to the customer service rep his solution was to offer me 100 Stars in my Starbucks Rewards app for my inconvenience. This doesn't cover the cost of a handcrafted drink. So he stated, "was going to do this for me" and give me 200 Stars, but will take 24 hours to appear in my account. The 200 stars will get me a free drink!All I wanted was the BOGO that Starbucks was offering. It was confusing as heck to order through the app and try to redeem that offer. It was worse that the solution to my problem was to buy another drink and then be told Starbucks was doing me a favor when I called customer service.This could have been solved so much easier. For example, give me a gift card for the equivalent of my cheaper drink. Or just give me the 200 stars in the first place.
Atmosphere: 3
Food: 4
Service: 1
Great drinks! And if you have your dog with you, don't forget to ask for a pup-cup!?
Atmosphere: 5
Food: 5
Service: 5
My favorite place to get coffee in Grand Rapids. Friendly staff and they make great beverages. Try it out! ??
Atmosphere: 5
Food: 5
Service: 5
Feeling kinda cute and getting a STARBUCKS! Don't care for the card reader they hand you and then ask for a tip. (Drive Thru)Watch how some of the workers' actions change when you dont tip them, and we believe in tipping always have just 8$ to 9$ for a coffee and I get 2 to 4 at a time its nothing against yall just idk not like we are inside being waited on but over all great place!
Atmosphere: 5
Food: 5
Service: 5
Love the Royal English Breakfast Tea LATTE, but 90 percent of the time I don’t get it as ordered. I either get it as black tea or no liquid sugar cane added. Very frustrating.
The ladies behind the counter are amazing! The woman who works there named haze is not only super sweet but her artwork for the store is phenomenal!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always have fast and friendly service!
It is too bad they open so late. Some of us have to be to work at that time. Will probably have to switch to Caribou since they open early.
Atmosphere: 3
Food: 3
Service: 3
I had the sweetest lady!! She helped me with my birthday drink and I could be more happy, she made my day and left a cute note on the cup :)
Atmosphere: 5
Food: 5
Service: 5
Won't step foot in here because they don't recognize my God-given 2A right to protect and defend myself.
Atmosphere: 1
Food: 1
Service: 1
I needed a boost to run around the store with my grand
Atmosphere: 2
Food: 1
Service: 4
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