Chipotle Mexican Grill

This location is always out of something and has the worst customer service.

Atmosphere: 1

Food: 3

Service: 1

30+ minutes late and rude staff

Waited in a slow moving line only to be told there’s no steak left after waiting, mind you it’s only 7pm and they are open until 11. Looked like only 1 worker was helping in the front counter. The other employee was banging stuff around and seemed visibly irritated. This store is the worst!!!

Atmosphere: 1

Food: 1

Service: 1

Whoever is on the grill keep up the good work.

Everything was fresh, juicy, and favorable…

Atmosphere: 5

Food: 5

Service: 5

Horrible location, don’t go here!
Paper straws (don’t work)
No spoons
Small portions
Rude staff

Atmosphere: 3

Food: 3

Service: 1

Completely messed my order up and instead of a refund or remaking it, I got free chips and guac. If I had been able to eat it I wouldn’t have even mentioned it, but it doesn’t really help me when I wasted damn near $20 on inedible stuff. They refused to do anything else besides chips (small chips, not large which were missing out my order) and a free guac. I order veggie bowls so guac is free anyways…

The restaurant was a mess with garbage over flowing. There was no ice, no straws and they were out of shredded cheese. However the poor experience was due to a lack of staff for there were only 3 people on staff. That is a reflection of poor management and utter lack of corporate leadership. The people working were doing the best they could with the limited resources provided. The environment reflected what the leadership of Chipotle is striving for.

Atmosphere: 1

Food: 2

Service: 2

no chicken. no chips. unless you ordered online.

Atmosphere: 1

Food: 1

Service: 1

Got 5 bowls for work at lunchtime.rice was old portions were really small . Everyone was disappointed when they say there bowls.

Atmosphere: 1

Food: 1

Service: 2

This is the WORST CHIPOTLE I’ve ever seen. I was denied service when I walked in because they were too busy with take out orders. In the past the service has been beyond subpar and disrespectful. I can’t caution enough about staying away from this place.

Atmosphere: 1

Food: 1

Service: 1

Been here 3 times and each time it was very slow including online orders where they were 30+ minutes past the estimated ready time.

This location makes incredibly small burritos. My 12 dollar “meal” wound up the size of a dipping container.

Food: 1

The worker wasnt very welcoming, she rushed my order, corrected me on how to order as I apologized for reading the order as it was for my daughter. I asked for chips and vinaigrette at the end and she forgot what I said so I repeated it and when I got home realized she didn't even include the vinaigrette. It's very inaccessible and not one staff person greeted me upon entering. I'd think for as difficult it is to find parking that the staff would be more welcoming. The food was ready however she threw everything on sloppily & for the price I paid for just a bowl combo, I hoped for some courtesy and care with the order. I won't be back to this location.

Food: 1

best seasoning ever, whoever was working 9/13/25 at 12:36pm needs a raise. best chipotle i’ve e ever had

Food: 5

Best chipotle in Minneapolis. The team is great and the food quality is always on point.

Atmosphere: 5

Food: 5

Service: 5