I would truly rather die than use this hospital. I will drive myself all the way to Regions for care. The nurses at HCMC are rude, unprofessional and ghetto. They will talk badly about patients in front of other patients and staff. They don’t want you there. Patients are inconvenience to the nurses at HCMC. They do not have any bedside manner. I will never go back to this hospital. I have never met worse nurses than the ER nurses at HCMC. They need aptitude tests before they’re hired on. HCMC patient care reps won’t do anything about their unprofessional nurses, so don’t even bother complaining to them. Nothing will change. Go to a less ghetto facility. St Paul hospitals are better.
Arrabella Hiris
This hospital is the worst hospital I ever visited
JT Pinther
I deeply regret visiting this clinic. I owe $235 for a visit that was like 13 minutes long and was very unhelpful. Messaging the billing team has been a frustrating process - they don't seem to be counting the $25 I paid as a copay. They take a week to message back and they say nothing helpful or even accurate. I am going to pay this bill because I'm tired of thinking about it, but I'm never coming here for a one-off thing again. I feel misled and frustrated to say the least.The two stars is because my PCP is here and SHE is awesome. She provides affirming care and is lovely to speak with.
Chong Thor BTL
If your in a emergency need of help please for your life sake go somewhere else.This is where people go to die. They will force you to be in the waiting room regardless of your condition. Waiting in agony pain and suffering from internal bleeding.And when you plead out in agony for help and demand for help they say to your face that your being unprofessional and that they don't deserve to be treated that way. Yet the way they treat people in bad conditions forcing them to wait in agony pain and bleeding internally lay out on the waiting room floor.This place disgusting.Unless your a NPC and don't mind dying go somewhere else.
Abel Guaman
My wife and I bring my son for emergency, we spend over 10 hours, my son finger was bleeding took 10 hours and they didn’t even clean it up, horrible experience we will never come back to this hospital it all never, horrible experience.
Chi Nou Vang
I don't have good memories of this place. My mom used to be ok with this place, but I guess things changed. Before she passed, she would often call me telling me how hungry she was when she had to stay there for a long time. She was on Dialysis and the times when she got food was around 7am, then 11:35, and then 4:30ish. The problem was that when they took her to do Dialysis, she would return by 12pm, so she would miss lunch and people wouldn't bring her food until 4pm, which meant she was always hungry during the days that she had to do her dialysis. She didn't speak much English either, so it was difficult for her to get food and she would call me crying that she was hungry. It is recommended that you bring some snacks or food to your loved ones for cases like these. When food is brought, it's either microwaved food, which has issues in being high in sodium, or cold burgers, which the elders of the Hmong people do not enjoy as it'll cause upset stomachs. One time she went in for an appointment and they said she needed to stay for surgery and checkups because of having something low, but I can't remember. They ended up not feeding her for a few days, 3 iirc, while they waited for a doctor's information about what to do next. In short, this place really loves to starve the elders and especially so to those who can't speak English from my experience, and it has angered me tremendously.I was also often in the MICU with her, and most of the doctors there are pretty great. There was one bad doctor that pressured and lied to me that my mom had to have a feeding tube surgery done to her to live before she got moved to a different hospital for care taking, which turns out she didn't when my family talked about it with a different doctor and apparently that other doctor said it was never needed.The ER rooms is generally nice, but it feels like they don't know what they're doing either. I took my mom to have her catheter look at because the nurse from the nearby Davita told us to do so. We were in there for 5ish hours and each practioner kept elevating to the another and that's all we were told and it seemed like none of them knew if the catheter was infected or not. My mom got so hungry and frustrated that she just left, because she got really hungry and needed to eat, especially so her blood sugar levels doesn't drop so low to cause her to get hospitalized again. One time, leaving the ER, they didn't give me and her the medications to take for her infection, I even went to the red building pharmacy to ask, and my mom had to be hospitalized again and the doctor was like "she needed to have taken her meds" but I had no meds to give her!I am a bit biased because I see this hospital as making the last few days of my mom's life a living hell because they just couldn't seem to do things right. A hospital shouldn't make it so a patient's experience is so horrible that it makes them never want to come back, especially when they really need to come back to a hospital to get checked out to see if there is something wrong with their body. I would often beg my mom to go to the hospital to get checked up these past few months because she's so sickly and I had to make sure that any procedures done on her wouldn't end up as an infection, but she just didn't want to be starved all day. Maybe if she wasn't treated the way she was, maybe I would've been able to bring her in and maybe they could've found what was wrong with her and she would be alive today but I don't know.
Brandon Lauer
Amazing care across the entire hospital. I spent ten weeks here, and I can't say enough good things about the staff. It's a trauma hospital which means it's busy, and sometimes you have to wait. That said, other hospitals in the area pale in comparison to the care and competency of the staff at HCMC.
Nicholas L
Just doing this to lower the ratingI've seen a lot of one star reviews people have been giving out which is understandable depending on what their story was And how they were treated by the employees at HCMC but it just seems like the HCMC (owner) copy and paste the same response to each of these reviews And just gives them a number to call
Natasha Olson
I have been really disappointed in the wait times. You tell me I have to be at my apt on time or I have to reschedule but then I wait a half hour to 45 minutes to see my providers. Same with my sons apts. My time is valuable too.
Security at this hospital is extremely excessive. It's almost impossible to get in to see a loved one. As soon as you step in the door you are berated by security wanting to know everything about why you are here. They will not assist you in figuring out where to go. My mother was treated like an inconvenience to their day and was forced to wait for someone to get her from the lobby.Whoever is writing the policy that these individuals are abiding by, know that your procedure causes direct harm to the community.I cannot imagine the horror of an accident where someone was brought to HCMC and their loved ones were denied seeing their last moments simply because of a security guard with a 10 foot rod up his rear end. I would sue that hospital for everything I could.
Greg Jameston
Excellent and compassionate staff in the Emergency department. Great bedside manner from all staff tonight. Even the security people were great.
Foodie
Average hospital. Except staff are not so. Friendly and there all very suspicious of people. I'm guessing because of the area! But that's the reason why this hospital only gets 3 stars. There HOSPITAILTY is BAD.
Kaida Gordon
don't like it at all, i was there for my bf and we was in the er at 12pm an 11pm with no one came talk to us about whats going to happen. i had to tell my boyfriend what they meant when they was asking him Qs but i think they got mad and took him to the back to speak to him alone and my anxiety kicked in because i didn't want him to except something he did not understand.. the guy that took him to the back told me he got to stay back there and that i need to go into the lobby so me asking him Qs he called for back up then i tried to go into the lobby the male security guard grabbed me (me being someone that had issues with males at a young age) flipped out then i knew i had 5 of them on me and they had me on the ground and they picked me up and tied me to the bed and they did not ask me for my name or birthday they pulled down my pants and put two shots in me and gave me a orange wristband later on they came back for my name and gave me the white wristband.. i could not leave unless i had someone come pick me up but they let me go at 5am
Burton Collins
Thanks to HCMC HEALTHCARE I AM SURVIVING...THANK YOU YOUR AWARENESS OF THE COMMUNITY KEEPS US COMING BACK FOR PROFESIONAL SERVICES.
I would truly rather die than use this hospital. I will drive myself all the way to Regions for care. The nurses at HCMC are rude, unprofessional and ghetto. They will talk badly about patients in front of other patients and staff. They don’t want you there. Patients are inconvenience to the nurses at HCMC. They do not have any bedside manner. I will never go back to this hospital. I have never met worse nurses than the ER nurses at HCMC. They need aptitude tests before they’re hired on. HCMC patient care reps won’t do anything about their unprofessional nurses, so don’t even bother complaining to them. Nothing will change. Go to a less ghetto facility. St Paul hospitals are better.
This hospital is the worst hospital I ever visited
I deeply regret visiting this clinic. I owe $235 for a visit that was like 13 minutes long and was very unhelpful. Messaging the billing team has been a frustrating process - they don't seem to be counting the $25 I paid as a copay. They take a week to message back and they say nothing helpful or even accurate. I am going to pay this bill because I'm tired of thinking about it, but I'm never coming here for a one-off thing again. I feel misled and frustrated to say the least.The two stars is because my PCP is here and SHE is awesome. She provides affirming care and is lovely to speak with.
If your in a emergency need of help please for your life sake go somewhere else.This is where people go to die. They will force you to be in the waiting room regardless of your condition. Waiting in agony pain and suffering from internal bleeding.And when you plead out in agony for help and demand for help they say to your face that your being unprofessional and that they don't deserve to be treated that way. Yet the way they treat people in bad conditions forcing them to wait in agony pain and bleeding internally lay out on the waiting room floor.This place disgusting.Unless your a NPC and don't mind dying go somewhere else.
My wife and I bring my son for emergency, we spend over 10 hours, my son finger was bleeding took 10 hours and they didn’t even clean it up, horrible experience we will never come back to this hospital it all never, horrible experience.
I don't have good memories of this place. My mom used to be ok with this place, but I guess things changed. Before she passed, she would often call me telling me how hungry she was when she had to stay there for a long time. She was on Dialysis and the times when she got food was around 7am, then 11:35, and then 4:30ish. The problem was that when they took her to do Dialysis, she would return by 12pm, so she would miss lunch and people wouldn't bring her food until 4pm, which meant she was always hungry during the days that she had to do her dialysis. She didn't speak much English either, so it was difficult for her to get food and she would call me crying that she was hungry. It is recommended that you bring some snacks or food to your loved ones for cases like these. When food is brought, it's either microwaved food, which has issues in being high in sodium, or cold burgers, which the elders of the Hmong people do not enjoy as it'll cause upset stomachs. One time she went in for an appointment and they said she needed to stay for surgery and checkups because of having something low, but I can't remember. They ended up not feeding her for a few days, 3 iirc, while they waited for a doctor's information about what to do next. In short, this place really loves to starve the elders and especially so to those who can't speak English from my experience, and it has angered me tremendously.I was also often in the MICU with her, and most of the doctors there are pretty great. There was one bad doctor that pressured and lied to me that my mom had to have a feeding tube surgery done to her to live before she got moved to a different hospital for care taking, which turns out she didn't when my family talked about it with a different doctor and apparently that other doctor said it was never needed.The ER rooms is generally nice, but it feels like they don't know what they're doing either. I took my mom to have her catheter look at because the nurse from the nearby Davita told us to do so. We were in there for 5ish hours and each practioner kept elevating to the another and that's all we were told and it seemed like none of them knew if the catheter was infected or not. My mom got so hungry and frustrated that she just left, because she got really hungry and needed to eat, especially so her blood sugar levels doesn't drop so low to cause her to get hospitalized again. One time, leaving the ER, they didn't give me and her the medications to take for her infection, I even went to the red building pharmacy to ask, and my mom had to be hospitalized again and the doctor was like "she needed to have taken her meds" but I had no meds to give her!I am a bit biased because I see this hospital as making the last few days of my mom's life a living hell because they just couldn't seem to do things right. A hospital shouldn't make it so a patient's experience is so horrible that it makes them never want to come back, especially when they really need to come back to a hospital to get checked out to see if there is something wrong with their body. I would often beg my mom to go to the hospital to get checked up these past few months because she's so sickly and I had to make sure that any procedures done on her wouldn't end up as an infection, but she just didn't want to be starved all day. Maybe if she wasn't treated the way she was, maybe I would've been able to bring her in and maybe they could've found what was wrong with her and she would be alive today but I don't know.
Amazing care across the entire hospital. I spent ten weeks here, and I can't say enough good things about the staff. It's a trauma hospital which means it's busy, and sometimes you have to wait. That said, other hospitals in the area pale in comparison to the care and competency of the staff at HCMC.
Just doing this to lower the ratingI've seen a lot of one star reviews people have been giving out which is understandable depending on what their story was And how they were treated by the employees at HCMC but it just seems like the HCMC (owner) copy and paste the same response to each of these reviews And just gives them a number to call
I have been really disappointed in the wait times. You tell me I have to be at my apt on time or I have to reschedule but then I wait a half hour to 45 minutes to see my providers. Same with my sons apts. My time is valuable too.
Awesome care from awesome providers
Restaurantji Recommends
Security at this hospital is extremely excessive. It's almost impossible to get in to see a loved one. As soon as you step in the door you are berated by security wanting to know everything about why you are here. They will not assist you in figuring out where to go. My mother was treated like an inconvenience to their day and was forced to wait for someone to get her from the lobby.Whoever is writing the policy that these individuals are abiding by, know that your procedure causes direct harm to the community.I cannot imagine the horror of an accident where someone was brought to HCMC and their loved ones were denied seeing their last moments simply because of a security guard with a 10 foot rod up his rear end. I would sue that hospital for everything I could.
Excellent and compassionate staff in the Emergency department. Great bedside manner from all staff tonight. Even the security people were great.
Average hospital. Except staff are not so. Friendly and there all very suspicious of people. I'm guessing because of the area! But that's the reason why this hospital only gets 3 stars. There HOSPITAILTY is BAD.
don't like it at all, i was there for my bf and we was in the er at 12pm an 11pm with no one came talk to us about whats going to happen. i had to tell my boyfriend what they meant when they was asking him Qs but i think they got mad and took him to the back to speak to him alone and my anxiety kicked in because i didn't want him to except something he did not understand.. the guy that took him to the back told me he got to stay back there and that i need to go into the lobby so me asking him Qs he called for back up then i tried to go into the lobby the male security guard grabbed me (me being someone that had issues with males at a young age) flipped out then i knew i had 5 of them on me and they had me on the ground and they picked me up and tied me to the bed and they did not ask me for my name or birthday they pulled down my pants and put two shots in me and gave me a orange wristband later on they came back for my name and gave me the white wristband.. i could not leave unless i had someone come pick me up but they let me go at 5am
Thanks to HCMC HEALTHCARE I AM SURVIVING...THANK YOU YOUR AWARENESS OF THE COMMUNITY KEEPS US COMING BACK FOR PROFESIONAL SERVICES.