Kinda looks like it's falling apart. But it's a subway so you know what you're going to get.
Atmosphere: 2
Food: 4
Service: 3
abram cochrane
Best subway in my opinion. Never before have I gotten a meatball sub with dry meat until my most recent visit. The subs had always been spot on. All the other toppings and bread were great as always.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: All-Pro Sweet Onion Teriyaki, Chocolate Chip, Spicy Italian, Grilled Chicken, Subway Club, Raspberry Cheesecake, Black Forest Ham, Roast Beef, The Philly, All American Club Sandwich
Danielle Turner
You are never open when I need you. Seriously. 430 on Saturday close? And not even open on Sunday? I mean, I guess it's improved on what you were doing a few months ago. Look, I know that you have issues retaining employees. But I think, no wait, I know, the management style has had a lot to do with that. Also, McDonald's is paying 18 an hour. You can't get by at 12 an hour anymore.
Willam K.
Very nice and kind work crew and definitely coming back in the next
Atmosphere: 4
Food: 4
Service: 5
Tim Morseth
Can’t beat a sub from
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Italian
Ariel Eisel-Mcmurray
So my mother lives in Monte (I used to and used to work there many years ago) and I’m making this review because business advice is always needed for failing companies. Montevideo is one of the few subway locations that has a drive through and this by itself especially after COVID is a huge asset that apparently is being limited or shut down to make people walk in. My mother that is on her feet 8-10 hours a day does not want to walk into your store to get her food at the end of the day which i feel is completely reasonable. In the city if anything I shut down it’s the restaurant not the drive thru and THIS WORKS. Now the second problem apparently the complaint is they don’t have the drive thru open because of lack of employees… let’s talk about you not paying them the now minimum wage in Minnesota and then expecting to have loyal employees. If you want business you need workers, If you want to loose this franchise you are on the fast route of doing that by not paying your employees a fair wage which is why they don’t want to work there when Mc Donald’s or Walmart is provided a still barely livable but a lot better than 13 an hour wage. It’s clear that the person that owns this location is older and needs to learn how business works. If you want to not go under… do one of the 2 solutions I suggested if you do then that really sucks for those that are trying to have a healthier lifestyle.
Atmosphere: 1
Food: 5
Service: 3
Lael Backer
Service is hit or miss on how you get greeted. Same with how your sandwiches get made too. Sometimes my experience is great and same with my food, most other times it's like I'm a burden I even walked in the door. I love my sandwiches I get and so does my family, so we will continue to go there. Just sucks feeling like you shouldn't have walked in in the first place.
Atmosphere: 2
Food: 3
Service: 2
Kayla Mae Anderson
I went through the drive thru today and ordered the sub series #8. When going through the screens, it preselected all the toppings for me according to their menu. (Except it did choose the wrong cheese, but I changed it on my own). When I got home and opened my sun there was only chicken and cheese on it. No other toppings that come with the #8. I drove back to the drive thru and went to the ordering screen first to make sure it wasn’t my mistake. I was right, it does preselect everything that goes on a #8 for you except for the correct cheese. I pulled forward and told the guy that made my sub that it had no toppings. He told me that my order slip had none on it but I explained what happened at the ordering screen. He apologized and made me a new one. He asked me what I wanted on it and I said the default toppings for a #8 and read the list off of the subway menu for him. When I got home it was still wrong. So, I called. Sandy answered and I calmly explained everything and brought up that maybe there’s something wrong with their ordering board in the drive thru. I told her my sub did not have bacon, onions or the creamy garlic aioli on it. Her responses to me was that they were out of onions, that’s fine but would have appreciated that communication. She also said to me “Whatever!”. I told her I didn’t appreciate her attitude and would like a refund but I wasn’t going to drive there again. She said she could do a gift card for a 6” sub. I told her that I ordered a foot long and would like a full refund. She said they couldn’t that. I complained to guest services as well tonight as their employee was extremely unprofessional and rude. Their menu inside also states what comes on all their sub series subs. I understand that maybe if it was a new employee making my sub, they may not have everything memorized but it’s literally in writing on their menu. I kept both subs in my fridge as I will be bringing them back on Monday when hopefully better management is in.
Service: 1
Alexis Bell
The food has definitely improved but it seems I almost always have to go back for a forgotten item. The Subway Series was a great idea. I cannot believe it's $75 to feed a family of 7.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham, The Champ
Brooke Wollschlager
people working were rude. Maybe better service next time :)
I stopped by to pick up my child from work. She is only 15 and is NOT allowed to touch the toasting oven. The new employee immediately started yelling at her in front of employee because the customer did not want it toasted. It was not the 15 yr old that put it in so there was ABSOLUTELY zero reason for the new employee to yell at her, especially in front of customer. This location is in Montevideo, MN. I am furious with this employee and he unprofessional behavior. If this is not solved, I will take further actions through Corporate.
M E Fuller
My sandwich tasted like it had soap flakes sprinkled through it. I have always had a great sub from Subway. Not this one. Inedible.
Molly Booth
This place is a joke, never gets an order right and either the lobby isn't open or the drive thru isn't or both but the sign is on that's open. They need to figure it out or just shut it down.
Angi
Super clean with a very friendly staff.They aren't stingy with the toppings, like so many other locations are. We make a point to stop at this location when we are driving though.
Dean Arends
Not bad subway messed up our order online a few times even one time threw it away completely and didn't have an idea about my order.
Kinda looks like it's falling apart. But it's a subway so you know what you're going to get.
Atmosphere: 2
Food: 4
Service: 3
Best subway in my opinion. Never before have I gotten a meatball sub with dry meat until my most recent visit. The subs had always been spot on. All the other toppings and bread were great as always.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: All-Pro Sweet Onion Teriyaki, Chocolate Chip, Spicy Italian, Grilled Chicken, Subway Club, Raspberry Cheesecake, Black Forest Ham, Roast Beef, The Philly, All American Club Sandwich
You are never open when I need you. Seriously. 430 on Saturday close? And not even open on Sunday? I mean, I guess it's improved on what you were doing a few months ago. Look, I know that you have issues retaining employees. But I think, no wait, I know, the management style has had a lot to do with that. Also, McDonald's is paying 18 an hour. You can't get by at 12 an hour anymore.
Very nice and kind work crew and definitely coming back in the next
Atmosphere: 4
Food: 4
Service: 5
Can’t beat a sub from
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Italian
So my mother lives in Monte (I used to and used to work there many years ago) and I’m making this review because business advice is always needed for failing companies. Montevideo is one of the few subway locations that has a drive through and this by itself especially after COVID is a huge asset that apparently is being limited or shut down to make people walk in. My mother that is on her feet 8-10 hours a day does not want to walk into your store to get her food at the end of the day which i feel is completely reasonable. In the city if anything I shut down it’s the restaurant not the drive thru and THIS WORKS. Now the second problem apparently the complaint is they don’t have the drive thru open because of lack of employees… let’s talk about you not paying them the now minimum wage in Minnesota and then expecting to have loyal employees. If you want business you need workers, If you want to loose this franchise you are on the fast route of doing that by not paying your employees a fair wage which is why they don’t want to work there when Mc Donald’s or Walmart is provided a still barely livable but a lot better than 13 an hour wage. It’s clear that the person that owns this location is older and needs to learn how business works. If you want to not go under… do one of the 2 solutions I suggested if you do then that really sucks for those that are trying to have a healthier lifestyle.
Atmosphere: 1
Food: 5
Service: 3
Service is hit or miss on how you get greeted. Same with how your sandwiches get made too. Sometimes my experience is great and same with my food, most other times it's like I'm a burden I even walked in the door. I love my sandwiches I get and so does my family, so we will continue to go there. Just sucks feeling like you shouldn't have walked in in the first place.
Atmosphere: 2
Food: 3
Service: 2
I went through the drive thru today and ordered the sub series #8. When going through the screens, it preselected all the toppings for me according to their menu. (Except it did choose the wrong cheese, but I changed it on my own). When I got home and opened my sun there was only chicken and cheese on it. No other toppings that come with the #8. I drove back to the drive thru and went to the ordering screen first to make sure it wasn’t my mistake. I was right, it does preselect everything that goes on a #8 for you except for the correct cheese. I pulled forward and told the guy that made my sub that it had no toppings. He told me that my order slip had none on it but I explained what happened at the ordering screen. He apologized and made me a new one. He asked me what I wanted on it and I said the default toppings for a #8 and read the list off of the subway menu for him. When I got home it was still wrong. So, I called. Sandy answered and I calmly explained everything and brought up that maybe there’s something wrong with their ordering board in the drive thru. I told her my sub did not have bacon, onions or the creamy garlic aioli on it. Her responses to me was that they were out of onions, that’s fine but would have appreciated that communication. She also said to me “Whatever!”. I told her I didn’t appreciate her attitude and would like a refund but I wasn’t going to drive there again. She said she could do a gift card for a 6” sub. I told her that I ordered a foot long and would like a full refund. She said they couldn’t that. I complained to guest services as well tonight as their employee was extremely unprofessional and rude. Their menu inside also states what comes on all their sub series subs. I understand that maybe if it was a new employee making my sub, they may not have everything memorized but it’s literally in writing on their menu. I kept both subs in my fridge as I will be bringing them back on Monday when hopefully better management is in.
Service: 1
The food has definitely improved but it seems I almost always have to go back for a forgotten item. The Subway Series was a great idea. I cannot believe it's $75 to feed a family of 7.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham, The Champ
people working were rude. Maybe better service next time :)
Restaurantji Recommends
I stopped by to pick up my child from work. She is only 15 and is NOT allowed to touch the toasting oven. The new employee immediately started yelling at her in front of employee because the customer did not want it toasted. It was not the 15 yr old that put it in so there was ABSOLUTELY zero reason for the new employee to yell at her, especially in front of customer. This location is in Montevideo, MN. I am furious with this employee and he unprofessional behavior. If this is not solved, I will take further actions through Corporate.
My sandwich tasted like it had soap flakes sprinkled through it. I have always had a great sub from Subway. Not this one. Inedible.
This place is a joke, never gets an order right and either the lobby isn't open or the drive thru isn't or both but the sign is on that's open. They need to figure it out or just shut it down.
Super clean with a very friendly staff.They aren't stingy with the toppings, like so many other locations are. We make a point to stop at this location when we are driving though.
Not bad subway messed up our order online a few times even one time threw it away completely and didn't have an idea about my order.