Dunkin'
$ • Coffee Shops, Donuts
Hours:
8891 Parrish Ave NE, Otsego
(763) 284-1888
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Hours
Monday | 5AM - 6PM |
Tuesday | 5AM - 6PM |
Wednesday | 5AM - 6PM |
Thursday | 5AM - 6PM |
Friday | 5AM - 6PM |
Saturday | 6AM - 6PM |
Sunday | 6AM - 6PM |
Dunkin' serves donuts and drinks, with a mixed customer experience. Some orders were delayed or wrong, possibly due to loud music. However, a heartwarming visit on Christmas Day left a pregnant customer and her husband delighted with munchkins and a refreshing drink. Another customer on Christmas Eve praised the friendly and helpful team, noting their teamwork and attention to detail, making the visit a pleasant experience. The staff at this location are extremely speedy, always getting orders and requests correct, and they are very friendly to customers and families. The establishment was spotless, with well-stocked condiments and a good selection of donuts even in the late afternoon, which was a pleasant surprise. The customer service is considered the best in the Midwest, with a young manager showing his co-workers how to make new drinks, demonstrating patience and kindness. The place is kid-friendly, with easy-to-read menus and friendly staff. The sidewalks are wheelchair accessible, and there are handicapped parking spots, although the door is not automatic. There is also a drive-thru for convenience.