Starbucks

2407 Commerce Dr NW, Rochester
(507) 701-0200

Recent Reviews

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Kasey Brubaker

The barista was so pleasant at the drive through. She made me feel like a real human.

Atmosphere: 5

Food: 5

Service: 5

Megs Deden

Andrew who assisted me on Christmas Eve was the sweetest. It was busy but he acknowledged me immediately, had a great little conversation with me while he rang up my gift cards, and had a great attitude. The other baristas were very busy at work and looked to have a great system going. With all the shopping I’ve done this season I was beyond impressed with this store! For sure may go to Starbucks from now on! :)

Atmosphere: 5

Service: 5

Padraic McGuire

Used to be a Caribou guy, but wised up and much prefer Starbucks coffee. Clean, generally cheery service. My only complaint is the drive through line is frequently toooo long.

Atmosphere: 4

Food: 5

Service: 4

TTJAMIR 101

The service was not great at all, I ordered a venti pink drink and chai latte they forgot to add the dry strawberry, both drinks were half empty.

Atmosphere: 1

Food: 1

Service: 1

S B

This place does not know how to make drinks, preferably a frappuccino, I'm highly disappointed for almost $10

Jamie Feyen

Apparently Some starbucks don’t know how you operate there own corporate rewards system. Kept coming up with excuses when I had the coupon in there face. Always great when there’s a dirty green haired person running the place.

Ed LeQuire

Cozy environment

Ryan King

This is actually one of the few great Starbucks left. Great service and incredibly fast. Baristas are friendly. Store is CLEAN.

The catch is you have to actually get out of your car and go inside as opposed to waiting in the drive through line!

Atmosphere: 3

Food: 3

Service: 3

Mommy Of Two Kids

Bad customer service

Eleanor Russell

Drive thru worker named Earth was very rude to us for no reason. She needs to be talked to.The fact I came on here and had to post a review tells you something. Never going back. Disappointed & disgusted.

Lainey Bartsh

Earth made the BEST drink I have EVER has at any starbucks location. Service was awesome and speedy. Give them a raise!!!!!

Michael Moss

At the bottom of my drink I found a star sticker, the kind people put on their faces. Seriously gross. If I hadn’t looked down at the right moment I would have drank it. It’s unclear if it fell off someone’s face or was put in intentionally

Atmosphere: 3

Food: 1

Service: 1

Patrick Elmore

Super nice staff, very quick with large orders of 11 coffees. Recommend place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemonade, Bacon Gouda & Egg Sandwich

Isa GD

A few days ago I went for a strawberry lemonade and the girl on the speaker, in addition to being rude, did not tell us that she did not have strawberries and when I asked her "why are there no strawberries in my lemonade" she yelled at me "we are out" and closed the door on me. window in the face. What kind of service training do you give them? And when I spoke with the manager, a boy of about 16 years old helped me and he didn't give me a solution to the problem either. He gave me two stupid $4 dollar cards and a scoff. Their service is disgusting and I tried to contact the regional manager and guess what! He never answered emails or calls. They should focus on customer service, without customers the business does not work. They should definitely stop hiring minors.

Tianqi Gao Smith

I forgot to order at the sign and was asked why didn't I stop at the sign to order when I got to the window. I came to Starbucks to be served not asked why questions. Maybe a better way to communicate could be, we take orders at the sign, would you mind coming though again? In addition, the server was not polite when I requested a remake of the beverage. I don't come to Starbucks often these days and experience like this discourage me to return.

Atmosphere: 5

Food: 1

Service: 1

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