I stopped at Auntie Anne’s in the Minneapolis airport, F gates. I used to enjoy the pretzels. They only had 3 pretzels - almond, a burnt cinnamon sugar and a pizza one. I bought the almond one and it was a total waste of money (over $7 with tax). It was dry, like it had been under the heat lamp for too long or was over baked. Very disappointing. The person serving me was talking on the phone and wasn’t paying attention to me - the customer. Would not recommend a stop here. Save your money and time.
Atmosphere: 2
Food: 1
Service: 1
Donahi Garcia
The guy just said to me he doesn’t have any dought ready cause is very busy so he didn’t want me to sold me nothing even when I asked him how long he said he have no idea & he was not allowed to charge me or have me waiting. I passed by twice with a difference of 10 minutes and Andy the cashier or the only shift employe still have denied me the product repeated him self that he have no time to get it ready
Atmosphere: 1
Food: 1
Service: 1
Houssainatou Diallo
never have any items
Atmosphere: 1
Food: 1
Service: 1
Scott A. Rinn
The Manager was a jerk today. Andy kept telling me he was trying to Multitask and was unable to make pretzel bites. Still never made any after 45 min. I would never shop here again. No customer service I rate 1 out of 5
Steve Graham
For a coffee that cost $4.57, I deserve half and
Atmosphere: 4
Food: 1
Service: 3
HM C
Terrible customer service. There was one person working, did not acknowledge me for awhile. When she finally did, I ordered and she did not say anything else to me besides what the total was. No hello or anything.She then proceeded to give me an extremely burnt pretzel. Ate what I could, but it was so burnt you could taste it.
Atmosphere: 1
Food: 1
Service: 1
Eric Larson
Horrible attitudes and zero work ethics. Its pathetic. How can they not be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
jacques55119
One star is to much, for the service I received from this location on October 3, 2023. At about 0830. I walked in never was greeted. Never was asked, can I help You. The worst customer service I ever received. I will never go back to that place. I feel bad for the Owners. The Lazy Crew.
Morgan McDermott
Awful, no pretzels ready. Told me to wait 30minutes. Came back 35minutes later. Got told to wait another 30minutes. Ridiculous. Clearly the employees are just lazy and don't do anything.
The worst experience. The girl that was working she called me rude. I asked for management another girlCame out and screamed that the manager was at the sun Place. Both black girls were very unprofessional l. You don’t call a customer rude when I did nothing I didn’t realize there was a girl next to the side of me and I ordered and she called mw rude. Very sad because we eat here all the time and this was by far the most unprofessional experience I’ve ever had.
ultimatemeow
Went to order and they stood there cleaning for several minutes before turning around and telling me they were out of pretzels. Even the Moe’s employees next door were confused on why they were ignoring me.
I stopped at Auntie Anne’s in the Minneapolis airport, F gates. I used to enjoy the pretzels. They only had 3 pretzels - almond, a burnt cinnamon sugar and a pizza one. I bought the almond one and it was a total waste of money (over $7 with tax). It was dry, like it had been under the heat lamp for too long or was over baked. Very disappointing. The person serving me was talking on the phone and wasn’t paying attention to me - the customer. Would not recommend a stop here. Save your money and time.
Atmosphere: 2
Food: 1
Service: 1
The guy just said to me he doesn’t have any dought ready cause is very busy so he didn’t want me to sold me nothing even when I asked him how long he said he have no idea & he was not allowed to charge me or have me waiting. I passed by twice with a difference of 10 minutes and Andy the cashier or the only shift employe still have denied me the product repeated him self that he have no time to get it ready
Atmosphere: 1
Food: 1
Service: 1
never have any items
Atmosphere: 1
Food: 1
Service: 1
The Manager was a jerk today. Andy kept telling me he was trying to Multitask and was unable to make pretzel bites. Still never made any after 45 min. I would never shop here again. No customer service I rate 1 out of 5
For a coffee that cost $4.57, I deserve half and
Atmosphere: 4
Food: 1
Service: 3
Terrible customer service. There was one person working, did not acknowledge me for awhile. When she finally did, I ordered and she did not say anything else to me besides what the total was. No hello or anything.She then proceeded to give me an extremely burnt pretzel. Ate what I could, but it was so burnt you could taste it.
Atmosphere: 1
Food: 1
Service: 1
Horrible attitudes and zero work ethics. Its pathetic. How can they not be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
One star is to much, for the service I received from this location on October 3, 2023. At about 0830. I walked in never was greeted. Never was asked, can I help You. The worst customer service I ever received. I will never go back to that place. I feel bad for the Owners. The Lazy Crew.
Awful, no pretzels ready. Told me to wait 30minutes. Came back 35minutes later. Got told to wait another 30minutes. Ridiculous. Clearly the employees are just lazy and don't do anything.
never Never NEVER has pretzels when they open.
Restaurantji Recommends
Don't go here.
The worst experience. The girl that was working she called me rude. I asked for management another girlCame out and screamed that the manager was at the sun Place. Both black girls were very unprofessional l. You don’t call a customer rude when I did nothing I didn’t realize there was a girl next to the side of me and I ordered and she called mw rude. Very sad because we eat here all the time and this was by far the most unprofessional experience I’ve ever had.
Went to order and they stood there cleaning for several minutes before turning around and telling me they were out of pretzels. Even the Moe’s employees next door were confused on why they were ignoring me.
Closes much too early for an airport location
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