Stopped here for a quick bite while waiting for a delayed flight. Food was tasty and Gilly was informative and friendly. Her recommendation for the pastrami sandwich did not disappoint. Her attentive service kept us on time. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Parmesan Fries
Zane Zbacnik
The veggie burger was good but expensive even for being airport prices. The server was very friendly but that still doesn’t make up for the prices when you can easily walk to another place in the airport
Atmosphere: 3
Food: 3
Service: 5
Adrienne Jung
I waited in line to be seated and they kept seating people before me, so eventually I left. Extremely rude staff when I pointed out I had been waiting.
Atmosphere: 1
Food: 1
Service: 1
Julie Ness
Excellent personal service from John. What a great bartender. Made a martini exactly as I wanted and delivered it with a smile. Also the Parmesan fries are fabulous! Thanks John!!!
Elizabeth Gustin
Ordered a veggie burger, the cashier told the cook multiple times no meat. I got a meat burger and had to throw it away. As it's an airport, I didn't have time to fix it prior to my flight.
Alex Belle
$13 for a small, mushy, lower than gas station tier wrap.
Food: 2
Sean Caplan
$13 for the smallest peanut butter and jelly sandwich ever ! Biggest ripoff in the airport.
Atmosphere: 1
Food: 1
Service: 1
Alice Belle
$13 for a small, mushy, lower than gas station tier wrap.
Food: 2
A H
The food was fine but was very bland. I was with one other person and we sat down at a table for 4. We’re both brown. A staff member walked over and asked us to move because we were taking up too much space. We did. Soon after two white men sat down where we had been. The same person walked over and began taking their order with no problem. We would have said something then if we weren’t in an airport.
Atmosphere: 1
Food: 2
Service: 1
Jenni Abbott
Unnecessarily rude service. Not appreciated when travel can already be stressful. Go elsewhere in the airport!
DO NOT EAT HERE.These people that work here have the upper hand most dis respect. I ordered to go because I have a darn flight and they WOULD NOT LET ME EAT In the seating area. When we sat down a lady with curly hair came up and just kept saying “NO,NO you can not be here”
Atmosphere: 2
Food: 3
Service: 1
Sarah Elliott
I stopped here for a water. They charge a hidden 4% fee for service to support their staff. There was a self check-out. I rang up my own water. So I payed 4% to check myself out. I am very against hidden fees — please just raise your prices if needed.
Service: 1
Allen Thao
I had the fried chicken chicken melt. Food lacks flavor. Everything needed salt. Ketchup could not save it. I ordered my food at 8:27 am. The confirmation email said that it would be ready by 8:47. When the time came, I asked for my order and it turns out the employee working the counter didn't put it in. I was asked to wait for another 6 minutes for the food. 6 minutes turned into 15 minutes and the food was finally ready. I went to sit down and was told that to go boxes were not allowed in the seating area. I did not see a sign stating this, otherwise I would have sat down and ordered and probably gotten my food sooner. There were plenty of other open seats for other customers that may want to dine in. If there wasnt room for other dine in customers, I would understand. Another customer that dined in ask for a smaller to go box and was rudely told they only had one sized box. Go to another place to eat. You'll get better food and better service.
Atmosphere: 1
Food: 1
Service: 1
Ultimate Brass
I recently had the misfortune of experiencing what I can only describe as the worst dining service in my 15 years in the US. As a frequent traveler who flies over 200 hours per year and dines out almost daily, I have a broad perspective on customer service standards, particularly at airport venues.My visit to this place was fraught with miscommunication and indifference. Initially, my order, which was meant to be for dine-in, was incorrectly processed as a takeout. This confusion led to an awkward situation where I was directed to wait in the pick-up area, only to have my order served for dine-in and then repackaged as a takeout.The experience worsened when I was inexplicably asked to leave the dining area, aka kicked out, while trying to order additional items. The staff’s demeanor throughout was cold and uninviting, showing little regard for customer satisfaction.The attached photo showcases the $17 breakfast I received, which speaks volumes about the quality and value for money. This level of service and presentation is unacceptable, especially at this price point.I hope this review serves as constructive feedback for Bottle Rocket to improve their service, more important, to help future customers to avoid this place. As it stands, I cannot recommend this establishment based on my experience.
Atmosphere: 1
Food: 1
Service: 1
Alex Kubacki
A few nice beers on tap, decent food. Service was friendly and helpful! Shout-out to Rick for directing me to the right gate when I mistook my seat number for the gate number!
Stopped here for a quick bite while waiting for a delayed flight. Food was tasty and Gilly was informative and friendly. Her recommendation for the pastrami sandwich did not disappoint. Her attentive service kept us on time. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Parmesan Fries
The veggie burger was good but expensive even for being airport prices. The server was very friendly but that still doesn’t make up for the prices when you can easily walk to another place in the airport
Atmosphere: 3
Food: 3
Service: 5
I waited in line to be seated and they kept seating people before me, so eventually I left. Extremely rude staff when I pointed out I had been waiting.
Atmosphere: 1
Food: 1
Service: 1
Excellent personal service from John. What a great bartender. Made a martini exactly as I wanted and delivered it with a smile. Also the Parmesan fries are fabulous! Thanks John!!!
Ordered a veggie burger, the cashier told the cook multiple times no meat. I got a meat burger and had to throw it away. As it's an airport, I didn't have time to fix it prior to my flight.
$13 for a small, mushy, lower than gas station tier wrap.
Food: 2
$13 for the smallest peanut butter and jelly sandwich ever ! Biggest ripoff in the airport.
Atmosphere: 1
Food: 1
Service: 1
$13 for a small, mushy, lower than gas station tier wrap.
Food: 2
The food was fine but was very bland. I was with one other person and we sat down at a table for 4. We’re both brown. A staff member walked over and asked us to move because we were taking up too much space. We did. Soon after two white men sat down where we had been. The same person walked over and began taking their order with no problem. We would have said something then if we weren’t in an airport.
Atmosphere: 1
Food: 2
Service: 1
Unnecessarily rude service. Not appreciated when travel can already be stressful. Go elsewhere in the airport!
Atmosphere: 1
Service: 1
Restaurantji Recommends
DO NOT EAT HERE.These people that work here have the upper hand most dis respect. I ordered to go because I have a darn flight and they WOULD NOT LET ME EAT In the seating area. When we sat down a lady with curly hair came up and just kept saying “NO,NO you can not be here”
Atmosphere: 2
Food: 3
Service: 1
I stopped here for a water. They charge a hidden 4% fee for service to support their staff. There was a self check-out. I rang up my own water. So I payed 4% to check myself out. I am very against hidden fees — please just raise your prices if needed.
Service: 1
I had the fried chicken chicken melt. Food lacks flavor. Everything needed salt. Ketchup could not save it. I ordered my food at 8:27 am. The confirmation email said that it would be ready by 8:47. When the time came, I asked for my order and it turns out the employee working the counter didn't put it in. I was asked to wait for another 6 minutes for the food. 6 minutes turned into 15 minutes and the food was finally ready. I went to sit down and was told that to go boxes were not allowed in the seating area. I did not see a sign stating this, otherwise I would have sat down and ordered and probably gotten my food sooner. There were plenty of other open seats for other customers that may want to dine in. If there wasnt room for other dine in customers, I would understand. Another customer that dined in ask for a smaller to go box and was rudely told they only had one sized box. Go to another place to eat. You'll get better food and better service.
Atmosphere: 1
Food: 1
Service: 1
I recently had the misfortune of experiencing what I can only describe as the worst dining service in my 15 years in the US. As a frequent traveler who flies over 200 hours per year and dines out almost daily, I have a broad perspective on customer service standards, particularly at airport venues.My visit to this place was fraught with miscommunication and indifference. Initially, my order, which was meant to be for dine-in, was incorrectly processed as a takeout. This confusion led to an awkward situation where I was directed to wait in the pick-up area, only to have my order served for dine-in and then repackaged as a takeout.The experience worsened when I was inexplicably asked to leave the dining area, aka kicked out, while trying to order additional items. The staff’s demeanor throughout was cold and uninviting, showing little regard for customer satisfaction.The attached photo showcases the $17 breakfast I received, which speaks volumes about the quality and value for money. This level of service and presentation is unacceptable, especially at this price point.I hope this review serves as constructive feedback for Bottle Rocket to improve their service, more important, to help future customers to avoid this place. As it stands, I cannot recommend this establishment based on my experience.
Atmosphere: 1
Food: 1
Service: 1
A few nice beers on tap, decent food. Service was friendly and helpful! Shout-out to Rick for directing me to the right gate when I mistook my seat number for the gate number!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Tender Melt
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