They can't get an online correct no matter how hard they try.
Atmosphere: 1
Food: 4
Service: 1
nate
This chipotle is run very poorly and with VERY little attention to the customer. They were not busy at all, and I sat and waited for my online order for 15 minutes Straight. Very little competence. I highly recommend visiting a different Chipotle if you have the chance
Angelica Zwack
I know people had negative things to say about this location, but honestly every time I go usually during a lunch, they get me in and out. I only have 30 mins! I believe they are doing the best they can with employees and difficult customers. I give them 5 stars because the public is a difficult crowd. Everyone who has served me was polite, knowledgeable and made me feel welcome. Just be patient l!
Atmosphere: 5
Food: 5
Service: 5
Brandon Fisher
I would rate 0 stars if I could. Did an online order through the app for pickup. Front door was locked and had to wait for someone to walk out to get in. Someone behind me said something about that and the cashier couldn't have cared less. Got my food and found no guacamole. Paid extra for it. Place is dirty and they are always out of something. Worst chipotle I've ever been to. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Tom K
It’s worth your time to just drive to another location. Staff were stressed out trying to solve issues, missing basic items (no chicken, no fajita veggies), and management was struggling. Saw the rating and thought how bad could a chipotle be. Should’ve kept driving.
Atmosphere: 2
Food: 1
Service: 1
V Lee
I saw the reviews, 2.9/5 stars, and I took the chance… don’t be me like me.Don’t be stupid.Take your money elsewhere, please.• Ordered online at 2:08pm• Arrived between 2:38-2:40pm• went to see if order was ready, was not• roughly 4-5 other customers arrived after me, they waited about 15-20 minutes before getting their food• after 30-35 minutes an employee making online orders in the back checked in with me stated “it’s in the back”• I left at 3:40pm with no foodI ordered 2 burritos lol
Atmosphere: 1
Food: 1
Service: 1
Jasmine Kelly
Ordered 3 tacos, only got 2 and my burrito was smaller than a new born babies head.
Food: 3
Keegan Yang
Apparently, rushing a customer and then messing up the order and got called out for it, dumping a boatload of hot sauce in the order is the answer. Worst Chipotle I've been to yet. Go to this Chipotle only if you want your food to come with a solid scoop of attitude.
Atmosphere: 1
Food: 1
Service: 1
Gwendolyn Whitmore
There is currently a young man working there on the food line that couldn't wrap a Christmas gift in a garbage bag if his life depend on it, Im not sure if he doesn't care or just hates his job but for the love of god please move him to the grill or to another company all together.if you see this fellow (6ft tall ish, brown skinned, Bearded and round like a properly wrapped should be) save yourself the headache and order a burrito bowl or just go eat literally anywhere else on grand.
Atmosphere: 3
Food: 1
Service: 2
Drea Gary
I really love the food and you get a hefty amount of food that's we worth every penny. Enjoy ? tha Chips eat the cake!!;)
Place closes at 10pm on the day I went. I came in at 7:30pm, and they told me they'd stopped making both chips and veggies for the day already. They had no rice (white or brown) and no chicken prepared. I waited with one other person in line for a full 30 minutes before they told me that white rice was going to take another 20 minutes and suggested I just do brown rice instead or go somewhere else. Chipotle has absolutely gone WAY under. I remember when the Chipotle on Grand was one of the best places to go. Now it's just another fast food dump.
Atmosphere: 2
Food: 2
Service: 2
Erin Sunseri
This is the worst chipotle in the twin cities. Portions are small, ingredients are often out. Ice machine was out of ice and when I asked an employee she just shrugged. Go out of you way to avoid this chipotle.
Atmosphere: 1
Food: 2
Service: 1
Erik Solis
Came in here Saturday 12/30 at about 11:30am. Was told that they would not take my in person order and that I could go outside and order from the app and wait for it. I will not be back to this location to spend my money.
Service: 1
kat b ramos
Not the besto location but food was good hghwy 36 still the
Atmosphere: 4
Food: 4
Service: 5
Kristopher Moen
Food was ok. Service was really good. Atmosphere was pleasant. Plenty of room to sit. Only reason I rate the atmosphere 4 stars is because there is no bathroom in the restaurant. You have to leave the restaurant and go inside of an attached mall where there's a locked bathroom with a key code latch. You need the code to access the bathroom. The code is 1-2-3-4
They can't get an online correct no matter how hard they try.
Atmosphere: 1
Food: 4
Service: 1
This chipotle is run very poorly and with VERY little attention to the customer. They were not busy at all, and I sat and waited for my online order for 15 minutes Straight. Very little competence. I highly recommend visiting a different Chipotle if you have the chance
I know people had negative things to say about this location, but honestly every time I go usually during a lunch, they get me in and out. I only have 30 mins! I believe they are doing the best they can with employees and difficult customers. I give them 5 stars because the public is a difficult crowd. Everyone who has served me was polite, knowledgeable and made me feel welcome. Just be patient l!
Atmosphere: 5
Food: 5
Service: 5
I would rate 0 stars if I could. Did an online order through the app for pickup. Front door was locked and had to wait for someone to walk out to get in. Someone behind me said something about that and the cashier couldn't have cared less. Got my food and found no guacamole. Paid extra for it. Place is dirty and they are always out of something. Worst chipotle I've ever been to. Will not return.
Atmosphere: 1
Food: 1
Service: 1
It’s worth your time to just drive to another location. Staff were stressed out trying to solve issues, missing basic items (no chicken, no fajita veggies), and management was struggling. Saw the rating and thought how bad could a chipotle be. Should’ve kept driving.
Atmosphere: 2
Food: 1
Service: 1
I saw the reviews, 2.9/5 stars, and I took the chance… don’t be me like me.Don’t be stupid.Take your money elsewhere, please.• Ordered online at 2:08pm• Arrived between 2:38-2:40pm• went to see if order was ready, was not• roughly 4-5 other customers arrived after me, they waited about 15-20 minutes before getting their food• after 30-35 minutes an employee making online orders in the back checked in with me stated “it’s in the back”• I left at 3:40pm with no foodI ordered 2 burritos lol
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 tacos, only got 2 and my burrito was smaller than a new born babies head.
Food: 3
Apparently, rushing a customer and then messing up the order and got called out for it, dumping a boatload of hot sauce in the order is the answer. Worst Chipotle I've been to yet. Go to this Chipotle only if you want your food to come with a solid scoop of attitude.
Atmosphere: 1
Food: 1
Service: 1
There is currently a young man working there on the food line that couldn't wrap a Christmas gift in a garbage bag if his life depend on it, Im not sure if he doesn't care or just hates his job but for the love of god please move him to the grill or to another company all together.if you see this fellow (6ft tall ish, brown skinned, Bearded and round like a properly wrapped should be) save yourself the headache and order a burrito bowl or just go eat literally anywhere else on grand.
Atmosphere: 3
Food: 1
Service: 2
I really love the food and you get a hefty amount of food that's we worth every penny. Enjoy ? tha Chips eat the cake!!;)
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Place closes at 10pm on the day I went. I came in at 7:30pm, and they told me they'd stopped making both chips and veggies for the day already. They had no rice (white or brown) and no chicken prepared. I waited with one other person in line for a full 30 minutes before they told me that white rice was going to take another 20 minutes and suggested I just do brown rice instead or go somewhere else. Chipotle has absolutely gone WAY under. I remember when the Chipotle on Grand was one of the best places to go. Now it's just another fast food dump.
Atmosphere: 2
Food: 2
Service: 2
This is the worst chipotle in the twin cities. Portions are small, ingredients are often out. Ice machine was out of ice and when I asked an employee she just shrugged. Go out of you way to avoid this chipotle.
Atmosphere: 1
Food: 2
Service: 1
Came in here Saturday 12/30 at about 11:30am. Was told that they would not take my in person order and that I could go outside and order from the app and wait for it. I will not be back to this location to spend my money.
Service: 1
Not the besto location but food was good hghwy 36 still the
Atmosphere: 4
Food: 4
Service: 5
Food was ok. Service was really good. Atmosphere was pleasant. Plenty of room to sit. Only reason I rate the atmosphere 4 stars is because there is no bathroom in the restaurant. You have to leave the restaurant and go inside of an attached mall where there's a locked bathroom with a key code latch. You need the code to access the bathroom. The code is 1-2-3-4
Atmosphere: 4
Food: 4
Service: 5