This place is fully self service and yet the customer service is an absolute nightmare. With the kiosks to order that don’t provide a receipt, a clunky user interface, and disorganized menu system that lags, I wasn’t sure my order place to begin with.
I had a 40 min connection thinking this would be ample time to grab a quick bit and make it to my neighboring gate, this was also incorrect and came close to missing my flight filling me with anxiety while I waited for my only meal for the next 5 hours.
My simple breakfast sandwich took 25 minutes to make. It should not take this long to fry a few eggs and toast a bagel.
Tim Escher
Hospitality charge on self checkout? And price was wrong on the sandwich
Daniel Largen
Waited 15 minutes for this $18 masterpiece that also leaked out the box all over our clothes. Gambled and lost before I even made it to Vegas. lol.
Cami Barnes
At the self-service checkout, you'll be assessed a hospitality fee which doesn't go to the staff. At the self-service. Since I was my own hospitality, it would be nice if I received that fee myself.
John LEAVITT
18 bucks to get sick. It took about 2.5 hours and I was puking up my guts on the plane. My poor seat partner was turning green. I’ll never eat anything from an airport again.
Atmosphere: 1
Food: 1
Service: 1
Nick Perin
Slow bad food. Eggy food place was terrible.
Atmosphere: 2
Food: 1
Service: 1
Debbi Stocco
The prepared wraps are horrible: soggy, tasteless and old lettuce. They would be better off packaging the items separately and the consumer put it together. I would guess the sandwiches are similar bad quality. Pretty much inedible unless you are starving.
Josh UA
I ordered my food, waited 15 minutes, then was served a partial meal. The cook said they were out of brisket and they hoped I didn't mind. This is called stealing, they stole from me. Yes, I mind.
Atmosphere: 1
Food: 1
Service: 1
Josh
I ordered my food, waited 15 minutes, then was served a partial meal. The cook said they were out of brisket and they hoped I didn't mind. This is called stealing, they stole from me. Yes, I mind.
Paul Mandeltort
Charging 5% “hospitality fee” that’s not included in prices. This is predatory false advertising.
Charging 5% “hospitality fee” that’s not included in prices. This is predatory false advertising.
Bill Christianson
Why is this place in the airport give it to a restaurant that cares about customers.
Peter Zenner
Burgers used to be a good deal for the price. Now however, they have raised the prices on nearly everything, to the point its far worse than a sporting event. $20 for a burger? $7.50 extra if you wanted fries with it. MSP has a lot of better options that taste better and are easier on the wallet. Holy Land on the E concourse has very good gyro wraps if you're looking for something different. Or McDonalds.
Jack Bordner
As of 10/05/2022. Changed menu. You need an account to order food now. And prices? Well they went up drastically. On 10/04 a california cheeseburger basket was reasonable. Between $8 and $9. Today on 10/05 a cheeseburger basket starts at $16.99 with cheese, pickles and ketchup only. Anything else like tomatoes and lettuce costs extra. Airport employees are furious and will no longer be eating here. I've never seen a price hike so substantial for sub par food. Avoid going here. This place needs to close it's doors and go out of business. An absolute waste of space in a prime location.
alfred thompson
Spent over 37.00 for two sandwiches chips and pop. The sandwiches were garbage. Show them to attendant and she just said oh. I threw them in the trash. Won't buy food there again when at MINNESOTA airport. Mackey D's.. don't waste your money.
This place is fully self service and yet the customer service is an absolute nightmare. With the kiosks to order that don’t provide a receipt, a clunky user interface, and disorganized menu system that lags, I wasn’t sure my order place to begin with.
I had a 40 min connection thinking this would be ample time to grab a quick bit and make it to my neighboring gate, this was also incorrect and came close to missing my flight filling me with anxiety while I waited for my only meal for the next 5 hours.
My simple breakfast sandwich took 25 minutes to make. It should not take this long to fry a few eggs and toast a bagel.
Hospitality charge on self checkout? And price was wrong on the sandwich
Waited 15 minutes for this $18 masterpiece that also leaked out the box all over our clothes. Gambled and lost before I even made it to Vegas. lol.
At the self-service checkout, you'll be assessed a hospitality fee which doesn't go to the staff. At the self-service. Since I was my own hospitality, it would be nice if I received that fee myself.
18 bucks to get sick. It took about 2.5 hours and I was puking up my guts on the plane. My poor seat partner was turning green. I’ll never eat anything from an airport again.
Atmosphere: 1
Food: 1
Service: 1
Slow bad food. Eggy food place was terrible.
Atmosphere: 2
Food: 1
Service: 1
The prepared wraps are horrible: soggy, tasteless and old lettuce. They would be better off packaging the items separately and the consumer put it together. I would guess the sandwiches are similar bad quality. Pretty much inedible unless you are starving.
I ordered my food, waited 15 minutes, then was served a partial meal. The cook said they were out of brisket and they hoped I didn't mind. This is called stealing, they stole from me. Yes, I mind.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food, waited 15 minutes, then was served a partial meal. The cook said they were out of brisket and they hoped I didn't mind. This is called stealing, they stole from me. Yes, I mind.
Charging 5% “hospitality fee” that’s not included in prices. This is predatory false advertising.
Restaurantji Recommends
Charging 5% “hospitality fee” that’s not included in prices. This is predatory false advertising.
Why is this place in the airport give it to a restaurant that cares about customers.
Burgers used to be a good deal for the price. Now however, they have raised the prices on nearly everything, to the point its far worse than a sporting event. $20 for a burger? $7.50 extra if you wanted fries with it. MSP has a lot of better options that taste better and are easier on the wallet. Holy Land on the E concourse has very good gyro wraps if you're looking for something different. Or McDonalds.
As of 10/05/2022. Changed menu. You need an account to order food now. And prices? Well they went up drastically. On 10/04 a california cheeseburger basket was reasonable. Between $8 and $9. Today on 10/05 a cheeseburger basket starts at $16.99 with cheese, pickles and ketchup only. Anything else like tomatoes and lettuce costs extra. Airport employees are furious and will no longer be eating here. I've never seen a price hike so substantial for sub par food. Avoid going here. This place needs to close it's doors and go out of business. An absolute waste of space in a prime location.
Spent over 37.00 for two sandwiches chips and pop. The sandwiches were garbage. Show them to attendant and she just said oh. I threw them in the trash. Won't buy food there again when at MINNESOTA airport. Mackey D's.. don't waste your money.
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