Domino's Pizza

1231 Pierce Butler Rte, St Paul
(651) 644-3030

Recent Reviews

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Sheila

I never complained about not one order from dominos on PIERCE BUTLER; however they’ve been very good to me; however tonight was different and the pizza was awesome it was just missing my bbq sauce. This pizza was drowned in butter and I have a bad reaction to too much butter. It gives me a headache. So I called about it and explained I’ve always had a great experience and I always try to tip every time. Sometimes when I can’t really afford to tip and have a great experience with every delivery person. Tonight was different and I was told that I have to wait for 1.5 -2hrs. Even though I had my mouth watered and not to mention. Tomorrow I start my fast. So I will wait and remember that this isn’t a complaint I’m just unhappy with having to wait up to 2 hours, when I’m hungry now. I think I should get a free drink or some lava cakes and a drink ( sprite)🙏🏾😆👋🏾

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza, Lava Cake

Roshaan Sherzad

Ordered at 8:40pm. It's almost 11pm and the delivery status has not changed.

I called 10 times to no response. Actually, scratch that - they did pick up on one of the 10 attempts, but with nobody on the other end responding to us, just dead air.

Whoever the franchisee is for this spot... Yikes. Won't be ordering from this particular location again.

Atmosphere: 1

Food: 1

Service: 1

Darby Hultman

I ate in and there was insufficient seating had to sit on a step and it took a good 45 minutes for our pizza to come out the price is ok but one of our pizzas came without suace

Food: 4

Service: 2

Anthony Thao

I understand how this dominos is very busy but there should be always 2 or 3 staff in the building all times. I did an online order and arrived on time when my tacking says it's ready for pick up. Staff was too busy taking phone calls and I was patient enough to wait till he ask me what's my name. Told him my name and my pizza wasn't even ready and had to sit for 10 mins. While there is another customer waiting in line and didn't got help yet.

Atmosphere: 3

Food: 5

Service: 1

Joshua Snell

You guys are the worst for telling me it's in so I'm wanting a full refund or deal from you guys or I'm going higher up

Elijah “Eli” Winstead

Basically quick bite for the family to take a bite on Monday night. Used the car side pickup and it honestly seemed like they forgot they made my pizza. When I asked the kid who was working there he grabbed my pizza with an attitude food and damaged my pizza.
Crazy thing is I asked my twin three year olds if I should do a review and they said yes 🤠. This location sucks don't come here unless you want a long wait rude customer service and damaged food

Kid-friendliness: Not all

Atmosphere: 1

Food: 2

Service: 1

Kenyari

The manager has a smart ass mouth. I asked a simple question - if I order delivery, why doesn't my food get delivered to my door. He says it's policy and up to the drivers. Well if I have to come down to the lobby if my apt building to get food that's delivered, I'll no longer be ordering because what's the point of delivery if I'm meeting you?? No. I'm also a door dash driver and if the building is lit up, with a secured entrance I'll go and do MY JOB. Deliver food. This locations n needs to do better with customer servic, the mgr I spoke to was rude and trust I won't spend not one more dime at this location. ✌🏿

Food: 3

Service: 1

destiny jackson

Order 4 pizzas & they were all dry! Called in spoke to the manager John who was extremely rude & not accommodating at all! Won’t order from this location ever again!

Food: 1

Service: 1

Kyle K

The order was never delivered, although the order tracker indicated that delivery had been completed. I called the store and was on hold for 8 minutes. Upon finally speaking with an employee, he confirmed that the driver delivered to the wrong address and stated that he could have another order delivered in 20-30 minutes. I declined and asked for a refund and the employee hung up with no explanation of the refund process or even an apology or offer to make it right. This was my first time ordering from Dominoes in years and will be my last.

Pyrotrek

Terrible! We haven't eaten at Dominoes for a very long time and I see why now. The food was expensive and tasted so bad. We ordered double cheese on two pizza's and it turns out you're just paying for double cheese. You don't actually get double cheese (or I can't imagine what a regular cheese pizza looks like!). So, to top it all off, I arrived on time to see my order in line to be finished in 3 minutes but I had to wait another 30 minutes while one person after another came in and took away orders long after mine was supposed to be done in the queue. They never told me why but just said they needed to remake all of my food (except they didn't start that for another 20 minutes). Such a bad deal to buy anything from Dominoes. I can't believe they're still in business!

Ethan Monsen

I ordered online and the estimated wait time after checkout was around 15 minutes, so I arrived to the store around 20 minutes after I placed the order. When I walked in, my order had not yet been started, indicated by the screen on the wall, which was disappointing. There were about 20-30 pizzas and items haphazardly stacked by the warming shelves. The employee answering customer questions was clearly overwhelmed and was struggling to communicate with customers and the kitchen (no one was helping with this). There was not much communication happening at all in the kitchen and I have no idea who the manager was that evening. After waiting about 20 minutes at the store, my order was made and I left with my single pineapple pizza around 45 mins after placing the original order. I am giving this location 2 stars, because the first time ordering here my pizza was ready on time.

Atmosphere: 1

Food: 3

Service: 1

Jared Woodstrom

Ordered delivery from this location waited 2 hours then had to call and cancel delivery and had to go and pick it up in person, the pizza was cold and did not taste as well as it should.

Atmosphere: 4

Food: 1

Service: 1

Crystal Hanson

Long wait. Manager on duty made things right.

Atmosphere: 5

Food: 4

Service: 4

Paul Johnson

Delivery order for 2 mediums took over 2 hours. Called to see where pizza was and sat on hold for over 30 minutes and gave up. Zero stars. This dominos is like this every time and they make the pizza poorly.

Food: 1

Service: 1

Sigrid O

I've ordered twice from them. The first time it came ~45 min late. The second time it never came. I'm never ordering/dealing with them again.

Food: 3

Service: 1

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