Ordered pizza for delivery in the cold temperatures left a special note to leave it on my porch on the table inside my door the driver came and just dropped it on my front steps pizza was flipped over on the inside and I'm very disappointed with the service I have it on camera I even took a photo of the pizza
Atmosphere: 1
Food: 3
Service: 1
Nebyu Yonas
took an hour
Atmosphere: 1
Food: 1
Service: 1
Jamie Rottnek
This is literally the worst dominos I’ve interacted with. I’ve ordered here several times. Most of the time, my pizza is either cut extremely unevenly or not even cut all the way. But, tonight was by far the worst experience.
In addition to pizza, I ordered wings. The driver got to my door and didn’t have the wings with him. I pointed this out and he went back to check the receipt, saw that it said wings, and shouted at me from 20-30 feet away to let me know what would happen next. I heard him say he’d go back to the store to redeliver the wings. I waited 35 mins, and they didn’t come back, so I gave the store a call.
The driver who delivered part of my order answered, and when I said what I was calling about, immediately recognized me. Then he told me the reason they hadn’t been redelivered was that I was supposed to call the store and speak to the manager to make it happen. I don’t think he did, but it’s not impossible. However, he put me on a hold then came back and said they’d redeliver them in about 20 minutes.
Why did I need to call when the driver was in the store, knew that he didn’t deliver my entire order, and when I didn’t actually have to speak to a manager? He spoke to the manager when I called. He knew my order was incomplete. This is absolute bullshit and I’m not ordering from this store again. I’m not even sure I’ll choose to order from any dominos again for a long time, if this is how dominos in the Twin Cities views customer service. This isn’t worth $43.
Atmosphere: 1
Food: 3
Service: 1
Denia Larkins
Cardboard pizza. Submitted a complaint to corporate no remedy. I won’t be patronizing this location any longer.
Food: 1
Teaira Berry
Took over a hour for my food to be delivered and when I got it was ice cold
Food: 1
Service: 1
Harris Khondker
Absolutely ridiculous. This is the second time I’ve ordered from here and faced the exact same issue. Even with a coupon, my order showed up 1 hour and 40 minutes late. The pizza was cold, soggy, and completely mushed into the box — honestly looked like it had been tossed around. It’s unacceptable that this keeps happening. If you can’t deliver food in decent condition or on time, maybe stop taking orders altogether.
Food: 1
Service: 1
Lynn Deatherage
Stop lying 🤥 too me after the second time I called you back and you said 5 mins. Now do say 7min
Atmosphere: 3
Food: 4
Service: 3
Keaunder Traxler
It took an hour to make 1large cheese pizza. It went inside looked around and spoke with staff. Never was addressed with a hi or hello from anyone. RUDE customer service. They was not busy and there was not a lot of orders. I am disabled and had to go in because of the wait. I can keep my money. Close your doors and let your staff enjoy the place...
Atmosphere: 1
Food: 1
Service: 1
Andrew ERICKSON
They said 9 minutes when I was late to pick up my pizza so I went in 9 minutes later and then they said 8 minutes. I hate poor customer service
Whoever the night manager is there is clearly not cut out to lead at any level. I called and complained about my pizza not having any cheese, not being cut, and being burnt. Instead of trying to resolve the issue in any way he proceeded to get defensive and say it was all my fault and it wasn’t his job to provide customer service. This is not the only time something from this dominos has arrived severely messed up and they clearly don’t have any quality control or coaching of their team going on. All the employees there deserve much better management! Going to literally any other Domino’s in the metro area would be a better choice than even thinking about ordering from this one.
Atmosphere: 1
Food: 1
Service: 1
Shayd Young
used to enjoy this dominos but don’t think i’ll ever order from here again due to their lack of customer service. we ordered a wisconsin 6 cheese pizza through doordash and we received a pizza with no cheese and it was uncut (the complete opposite of what we ordered why would you get a pizza intended to have cheese with no cheese??) and we called the restaurant to hear some type of feedback about it and a man took over the phone once we said our issue and sounded very defensive about what we were saying and blaming us for ordering the wrong thing and not trying to resolve the issue whatsoever. the man continued to argue with us and said he’d report to doordash that we were just trying to get free food out of them; again just continuously blaming us and being very rude and unhelpful. this dominos has been hit or miss with the quality in the past. food is either good or just a mess/burnt. i’ll just say don’t gamble your chances with ordering here go to a different location for sure because you won’t receive any real customer support from management or the employees when the food you receive is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Bill H
Guy up front is as rude as can be, ask me my name like what am I doing here, last time I am getting pizza from this location
Service: 1
Nyakoojo Trice
Spoke with Allie August 25,20225
My mother who is 65 years old made on mistake ordering a pizza online and selected the wrong item. I call and say hey my mother just placed an order and she made a mistake on one pizza I’m asking can I return the current we have or just have some more topping on it she preceded to say she can give me a credit if $3 I am like hey I’m just brining the pizza you guys made me so you guys are not out of one pizza .. she said that their location be scammed a lot and that she can’t do it . I go on and say what are you talking about I’m brining the pizza back to you guys so I’m unsure what you are talking about with scamming
Atmosphere: 1
Food: 3
Service: 1
Keng “Anddy” Xiong
Ordered for pick up. Place has small parking alot but the pizza was good. I guess it made up for the parking space there. The wait wasn't long.
Ordered pizza for delivery in the cold temperatures left a special note to leave it on my porch on the table inside my door the driver came and just dropped it on my front steps pizza was flipped over on the inside and I'm very disappointed with the service I have it on camera I even took a photo of the pizza
Atmosphere: 1
Food: 3
Service: 1
took an hour
Atmosphere: 1
Food: 1
Service: 1
This is literally the worst dominos I’ve interacted with. I’ve ordered here several times. Most of the time, my pizza is either cut extremely unevenly or not even cut all the way. But, tonight was by far the worst experience.
In addition to pizza, I ordered wings. The driver got to my door and didn’t have the wings with him. I pointed this out and he went back to check the receipt, saw that it said wings, and shouted at me from 20-30 feet away to let me know what would happen next. I heard him say he’d go back to the store to redeliver the wings. I waited 35 mins, and they didn’t come back, so I gave the store a call.
The driver who delivered part of my order answered, and when I said what I was calling about, immediately recognized me. Then he told me the reason they hadn’t been redelivered was that I was supposed to call the store and speak to the manager to make it happen. I don’t think he did, but it’s not impossible. However, he put me on a hold then came back and said they’d redeliver them in about 20 minutes.
Why did I need to call when the driver was in the store, knew that he didn’t deliver my entire order, and when I didn’t actually have to speak to a manager? He spoke to the manager when I called. He knew my order was incomplete. This is absolute bullshit and I’m not ordering from this store again. I’m not even sure I’ll choose to order from any dominos again for a long time, if this is how dominos in the Twin Cities views customer service. This isn’t worth $43.
Atmosphere: 1
Food: 3
Service: 1
Cardboard pizza. Submitted a complaint to corporate no remedy. I won’t be patronizing this location any longer.
Food: 1
Took over a hour for my food to be delivered and when I got it was ice cold
Food: 1
Service: 1
Absolutely ridiculous. This is the second time I’ve ordered from here and faced the exact same issue. Even with a coupon, my order showed up 1 hour and 40 minutes late. The pizza was cold, soggy, and completely mushed into the box — honestly looked like it had been tossed around. It’s unacceptable that this keeps happening. If you can’t deliver food in decent condition or on time, maybe stop taking orders altogether.
Food: 1
Service: 1
Stop lying 🤥 too me after the second time I called you back and you said 5 mins. Now do say 7min
Atmosphere: 3
Food: 4
Service: 3
It took an hour to make 1large cheese pizza. It went inside looked around and spoke with staff. Never was addressed with a hi or hello from anyone. RUDE customer service. They was not busy and there was not a lot of orders. I am disabled and had to go in because of the wait. I can keep my money. Close your doors and let your staff enjoy the place...
Atmosphere: 1
Food: 1
Service: 1
They said 9 minutes when I was late to pick up my pizza so I went in 9 minutes later and then they said 8 minutes. I hate poor customer service
Atmosphere: 1
Food: 2
Service: 1
Great. So much so I'll eat her again. 😇
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whoever the night manager is there is clearly not cut out to lead at any level. I called and complained about my pizza not having any cheese, not being cut, and being burnt. Instead of trying to resolve the issue in any way he proceeded to get defensive and say it was all my fault and it wasn’t his job to provide customer service. This is not the only time something from this dominos has arrived severely messed up and they clearly don’t have any quality control or coaching of their team going on. All the employees there deserve much better management! Going to literally any other Domino’s in the metro area would be a better choice than even thinking about ordering from this one.
Atmosphere: 1
Food: 1
Service: 1
used to enjoy this dominos but don’t think i’ll ever order from here again due to their lack of customer service. we ordered a wisconsin 6 cheese pizza through doordash and we received a pizza with no cheese and it was uncut (the complete opposite of what we ordered why would you get a pizza intended to have cheese with no cheese??) and we called the restaurant to hear some type of feedback about it and a man took over the phone once we said our issue and sounded very defensive about what we were saying and blaming us for ordering the wrong thing and not trying to resolve the issue whatsoever. the man continued to argue with us and said he’d report to doordash that we were just trying to get free food out of them; again just continuously blaming us and being very rude and unhelpful. this dominos has been hit or miss with the quality in the past. food is either good or just a mess/burnt. i’ll just say don’t gamble your chances with ordering here go to a different location for sure because you won’t receive any real customer support from management or the employees when the food you receive is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Guy up front is as rude as can be, ask me my name like what am I doing here, last time I am getting pizza from this location
Service: 1
Spoke with Allie August 25,20225
My mother who is 65 years old made on mistake ordering a pizza online and selected the wrong item. I call and say hey my mother just placed an order and she made a mistake on one pizza I’m asking can I return the current we have or just have some more topping on it she preceded to say she can give me a credit if $3 I am like hey I’m just brining the pizza you guys made me so you guys are not out of one pizza .. she said that their location be scammed a lot and that she can’t do it . I go on and say what are you talking about I’m brining the pizza back to you guys so I’m unsure what you are talking about with scamming
Atmosphere: 1
Food: 3
Service: 1
Ordered for pick up. Place has small parking alot but the pizza was good. I guess it made up for the parking space there. The wait wasn't long.
Atmosphere: 5
Food: 4
Service: 4
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