“It's a McDonald's, you know what you're getting. You'd like to think it's the same everywhere, but some are better run than others. When I come to a McDonald's, which isn't every week, and it's not in an area I normally travel, and I find that it's well run, clean, and management goes above and beyond to correct a simple little problem with your order, I appreciate the heck out of a fast food restaurant like that. I don't forget fast food places that get it right. Because plenty struggle to do it well. This McDonald's is well run.“
“My son was just dropped off at work. He's behind me as I enter to get some filtered water. At the cashier, there is an owner and his dog. I passed the dog, but the dog became aggressive when my son passed him wearing a hoodie. The owner claimed that because of my son's hoodie, his dog perceives him as a danger. Is it possible to remove the hoodie? I turned around. Is he being serious? Because of his foolish owner, the dog nearly died.“