Pizza Hut
$ • Pizza, Takeout, Fast FoodAbout Pizza Hut
Customers' Favorites
Oven-Baked Chicken Alfredo Pasta
Oven-Baked Cheesy Alfredo Pasta
Triple Chocolate Brownie
Breaded Boneless Wings
Pepperoni Lovers Pizza
Pepperoni Pizza
Cinnamon Sticks
Supreme Pizza
Cheese Sticks
Baked Ziti
Pizza Hut Reviews
71 ratings
Share your opinion about Pizza Hut
Leechburg Pizza Hut!!!
The worst customer service, especially Phoebe!!!!
At 12:50, I pescheduled delivery on the app for 5:45p.m. I received a text about 1:22 from DoorDash saying they werere on the way. I called the store to clarify and said that my order shouldn't be being delivered until 5:45. She said it already left so I can't change that. I said then thats a misunderstanding on your part and I'm not paying for that because I specifically ordered it for 5:45. Her...read full review
The worst customer service, especially Phoebe!!!!
At 12:50, I pescheduled delivery on the app for 5:45p.m. I received a text about 1:22 from DoorDash saying they werere on the way. I called the store to clarify and said that my order shouldn't be being delivered until 5:45. She said it already left so I can't change that. I said then thats a misunderstanding on your part and I'm not paying for that because I specifically ordered it for 5:45. Her...read full review
Best pizza hut i ever been to i grew up going to a certain one but stopped going cause they didn't care about making the pizzas and it showed on the pizza and it just wasn't worth it. Came here for the deal omg this place makes them correct other places need to take lessons. Wonderful work guys
Delude was working lunch rush by himself. He did a great job and was still fast.
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Pizza Hut has received mixed reviews, reflecting both positive experiences and notable issues. Several customers praised the staff for their kindness and helpfulness. For example, one reviewer highlighted a staff member named Shawna, who corrected a mistake on their takeout order, describing her as wonderful. Another appreciated an employee named Marc for being attentive, kind, and helping customize a pizza exactly as desired, making for a perfect dinner after a long day. Additionally, a team member on 9/6/24 was praised for their friendly service and for drawing Sonic on a pizza box as a joke, which made the customer's night.
However, there are recurring complaints about customer service, especially related to the call center and certain employees. One reviewer expressed frustration with the call center, which was described as useless, and the store's confusion over delivery arrangements, leading to disappointment and higher costs through third-party services. Another customer shared a negative experience with a manager named Phoebe, who was rude and insistent, refusing to acknowledge a scheduled delivery and insulting the customer, which led to a dispute over a large refund. These reviews suggest that while the store staff can be friendly and helpful, issues with corporate communication, delivery misunderstandings, and some staff attitudes at the store can negatively impact the experience.
Overall, Pizza Hut offers good customer service from some staff members and tasty food, but inconsistencies and operational problems, especially related to delivery and customer support, can cause frustration.