3.9
Good
134 Reviews
16625 Swingley Ridge Road, Chesterfield · 4.18 miles
“We were in town for college visits, back to school shopping, and a Savanna Bananas game. We wanted something near shopping and food so our options were all over the place in terms of hotels. Technically we haven’t completed our stay but we are more than halfway through it and I am blown away. I almost didn’t book this hotel because of some recent reviews. I had my options down to a handful of places between here and Clayton. I left it up to fate and had my kids choose without giving them any background. Of course they loved the pictures of the pool at the DoubleTree and that was more than likely what “sold” them. Leading up to arrival I was nervous about the conditions of the rooms (we booked adjoining), customer service, and cleanliness. Upon arrival, my kids were already blown away by the lobby. Clean, updated, and welcoming. We didn’t stop at the front desk because we did online check in but we received a smile and a “welcome” from the front desk. We arrived in our two rooms and the kids immediately began claiming their bed/spaces. Although I understand “dated” was the term most used in several reviews, this was not what I pictured. Maybe the furniture isn’t the style that many places have right now but the condition does not reflect “old” imo. I feel like both rooms were tasteful, clean, and had great space. That’s really what I’m looking for in a room. I love that they have drawers and a large closet/cabinet for unloading luggage. There’s a desk with chair and reading chair in both rooms. There’s a mini fridge (enough for prob a 24pk of beverages), vertical mirror (you’d be surprised at how many hotels I’ve been to this year that don’t have one), wet bar, and more. I love that the toilet is separate from the sink. The beds are comfortable and everyone in the family seems to be sleeping great! We enjoyed food last night in the lounge area too! Amber took care of us and made great recommendations. We had the Loaded tots, wings, and braised beef short rib. I told my husband if this hotel didn’t already impress me as much as it did, I would come back just for the Braised Beef Short rib. It was the most tender, most flavorful meal I’ve had in a long time. Such a great recommendation. The staff was so friendly in the lounge area! We had a great evening. We toured the grounds after dinner last night. This place just keeps going. Pools, a HUGE fitness area, pickleball, tennis, and soooo much more. I’m not even sure we saw everything we could. I highly recommend this hotel. Absolutely the best of everything here. Staff, conditions, views, location (we loved being right by Top Golf), cleanliness, and comfort. We will definitely be back.”