Arby's
$ • Fast Food
Hours:
2134 Independence St, Cape Girardeau
(573) 335-8601
About Arby's
Customers' Favorites
Arby's Reviews
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The employees were closing the store down at 7:30 pm. The guys that seamed to be the manager on duty was complaining about everything he had to do. But yet he was outside riding a scooter around the parking lot! Had the doors locked and customers were trying to come it at 7:54.
I had the best customer service at the Cape Girardeau location, I have had in months by the employee working in the drive through today around 4 pm it was a black haired Caucasian female, Not only did your employee improve my selections from your menu by up selling and giving me really great ideas for replacement options. She also made it very easy to order by recommending special that you were serving that day!! I hope that she’s one of your trainers with her amazing customer...read full review
Ratings
Menu
Hours
| Monday | 9:30AM - 1AM |
| Tuesday | 9:30AM - 1AM |
| Wednesday | 9:30AM - 1AM |
| Thursday | 9:30AM - 1AM |
| Friday | 9:30AM - 1AM |
| Saturday | 9:30AM - 1AM |
| Sunday | 9:30AM - 10:30PM |
Arby's is a fast food restaurant known for its delicious meals and friendly service. The establishment offers a variety of unique options, and the staff remains attentive to customer satisfaction, even when closing down for the day. The drive-thru experience is often praised, with employees going the extra mile, such as providing a "pup cup" for a customer's pet. While the prices may be higher than other fast-food chains, the welcoming atmosphere and quality of the food make Arby's a great choice for a special treat.
Recent customer reviews highlight the restaurant's recent renovations, which have been well-received. Customers have noted the fast and efficient drive-thru service, as well as the delicious sandwiches with generous portions of meat. The staff's cheerful and helpful demeanor has also been commended, with one reviewer describing an employee as a "sweetheart" who provided excellent customer service.
However, not all reviews have been positive. One customer expressed disappointment with the quality of the food, citing issues such as stale bread and a lack of attention to preparation instructions. Despite this, the reviewer acknowledged the exceptional service provided by the employee at the drive-thru window, which helped to offset the poor dining experience.