We just moved to town, & our 1st order was AMAZING!! Delivery guy was very kind. Pizza was nice & hot. Cooked to perfection!!
Food: 5
Service: 5
Recommended dishes: Deluxe, Build Your Own
Tom Miller
Not impressed computer/credit card machines down. App does not work skimpy on sauce/ topping. Follow Up: Talked with manager and Mark Laxton (Rep) about issues Mark reached out and offered me a free pizza for my aggravation.
Kendra Pullett
Ordered dinner last week and there was a fly baked into my pizza. I called to inform a manager and spoke with the only guy working that evening who apologized and sent me a full refund since I did NOT want him to remake my food. The next morning I got a phone call from the day shift manager who's only concern was why I picked up my order AND got a full refund. After telling her what happened, her only response was "oh ok, I just wanted to make sure, Goodbye"..... As someone who has worked in the hospitality industry, I would have felt terrible and at the least acted like I cared. I am 8 months pregnant and threw up violently for hours just at the thought that I almost bit into a fly and then second guessing if I had ate one earlier and didn't notice. I understand things happen but this was an absolutely disgusting experience and I'm still sick about it.
Food: 1
Service: 1
Rebecca Jones
Best chain pizza in Cape … Crust was crispy , generous toppings, fast. Friendly service. Easy online ordering. Delicious !
159watcher
We love our Marco's in Cape Girardeau. However, I was just told that the BOGO offer could only be applied to a VIP account. I cannot find how to sign up for a VIP account. I have spent 15 minutes trying to find the information to sign up!
Atmosphere: 5
Food: 5
Service: 5
Jessica W
Usually I love this place, but my experience the other day was not a good one! Went to pick up a pizza my mother ordered and I asked numerous times about it and they told me they didn't have anything. So I re-ordered the same thing and waited for it. When my mother tried to call to ask they said oh I thought she said another name even though I gave first last and address multiple times.. long story short they wouldn't cancel the order so she ended up having to pay twice for the same order. They did look very short staffed and I'm sure they were overwhelmed but still no one seemed to care.
I ordered the evening of 5/27/23. This was my 1st visit to a Marco's pizza, only to be left with a bad 1st impression. Before I left with my order I asked if my sauces were in one of the boxes, she said yes. They were not in there. I also was not given the parmesan cheese packets I ordered. My toppings were not correct. One side was supposed to have onion, the other side green pepper. Both were on the same side. Overall the pizza and cheese bread were good.
Mizz J
Usually I love this place, but my experience the other day was not a good one! Went to pick up a pizza my mother ordered and I asked numerous times about it and they told me they didn't have anything. So I re-ordered the same thing and waited for it. When my mother tried to call to ask they said oh I thought she said another name even though I gave first last and address multiple times.. long story short they wouldn't cancel the order so she ended up having to pay twice for the same order. They did look very short staffed and I'm sure they were overwhelmed but still no one seemed to care.
Mike rainbolt
Best pizza over all chain ...Hands down.
Atmosphere: 5
Food: 5
Service: 5
Linda Poston
The pizza was delicious but there are only a few places to sit inside. Bottled drinks have to be chosen from a cooler. The staff were friendly and courteous but we were handed the box with our pizza. I had to ask for plates. They cater mostly to carry-out orders. We would definitely get their pizzas again.
Atmosphere: 3
Food: 5
Service: 3
John O'Neill
Hands down! The very best budget, "carry out" pizza joint in town. The brownies are exceptional! Download their app for coupons & discounts.
Pretty good food, terrible customer service. Need to teach their employees how to work the phone and respect other peoples time.
Atmosphere: 3
Food: 4
Service: 1
WITHOUT TEETH THE JUDGMENT IS NOT HARD TO SEE !!
Atmosphere: 1
Food: 1
Service: 1
They forgot part of the order, but they did rectify the situation for the next time.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings
Probably the best pizza I've had from a fast food pizza place!!!
Parking: They have a parking lot which normally has plenty of parking available
Wheelchair accessibility: They have
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Caesar, Hawaiian Chicken, Deluxe, Italiano, Chicken Wings, Pepperoni Magnifico, Thick Hawaiian Chicken Large
We just moved to town, & our 1st order was AMAZING!! Delivery guy was very kind. Pizza was nice & hot. Cooked to perfection!!
Food: 5
Service: 5
Recommended dishes: Deluxe, Build Your Own
Not impressed computer/credit card machines down. App does not work skimpy on sauce/ topping. Follow Up: Talked with manager and Mark Laxton (Rep) about issues Mark reached out and offered me a free pizza for my aggravation.
Ordered dinner last week and there was a fly baked into my pizza. I called to inform a manager and spoke with the only guy working that evening who apologized and sent me a full refund since I did NOT want him to remake my food. The next morning I got a phone call from the day shift manager who's only concern was why I picked up my order AND got a full refund. After telling her what happened, her only response was "oh ok, I just wanted to make sure, Goodbye"..... As someone who has worked in the hospitality industry, I would have felt terrible and at the least acted like I cared. I am 8 months pregnant and threw up violently for hours just at the thought that I almost bit into a fly and then second guessing if I had ate one earlier and didn't notice. I understand things happen but this was an absolutely disgusting experience and I'm still sick about it.
Food: 1
Service: 1
Best chain pizza in Cape … Crust was crispy , generous toppings, fast. Friendly service. Easy online ordering. Delicious !
We love our Marco's in Cape Girardeau. However, I was just told that the BOGO offer could only be applied to a VIP account. I cannot find how to sign up for a VIP account. I have spent 15 minutes trying to find the information to sign up!
Atmosphere: 5
Food: 5
Service: 5
Usually I love this place, but my experience the other day was not a good one! Went to pick up a pizza my mother ordered and I asked numerous times about it and they told me they didn't have anything. So I re-ordered the same thing and waited for it. When my mother tried to call to ask they said oh I thought she said another name even though I gave first last and address multiple times.. long story short they wouldn't cancel the order so she ended up having to pay twice for the same order. They did look very short staffed and I'm sure they were overwhelmed but still no one seemed to care.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: All Meat Pizza
Restaurantji Recommends
I ordered the evening of 5/27/23. This was my 1st visit to a Marco's pizza, only to be left with a bad 1st impression. Before I left with my order I asked if my sauces were in one of the boxes, she said yes. They were not in there. I also was not given the parmesan cheese packets I ordered. My toppings were not correct. One side was supposed to have onion, the other side green pepper. Both were on the same side. Overall the pizza and cheese bread were good.
Usually I love this place, but my experience the other day was not a good one! Went to pick up a pizza my mother ordered and I asked numerous times about it and they told me they didn't have anything. So I re-ordered the same thing and waited for it. When my mother tried to call to ask they said oh I thought she said another name even though I gave first last and address multiple times.. long story short they wouldn't cancel the order so she ended up having to pay twice for the same order. They did look very short staffed and I'm sure they were overwhelmed but still no one seemed to care.
Best pizza over all chain ...Hands down.
Atmosphere: 5
Food: 5
Service: 5
The pizza was delicious but there are only a few places to sit inside. Bottled drinks have to be chosen from a cooler. The staff were friendly and courteous but we were handed the box with our pizza. I had to ask for plates. They cater mostly to carry-out orders. We would definitely get their pizzas again.
Atmosphere: 3
Food: 5
Service: 3
Hands down! The very best budget, "carry out" pizza joint in town. The brownies are exceptional! Download their app for coupons & discounts.
Atmosphere: 4
Food: 3
Service: 5
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