McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
2812 Hazel Ave, Carthage
(417) 359-5353
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Customers' Favorites
McDonald's Reviews
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We went through the drive thru tonight to get a quick dinner from our trip from KU hospital for the last 5 days. We ordered two combo meals. Waited for our food (and was fine with that). However, when the young lady brought our food out there were no fries. My husband hollered to her as she walked off, “mam, my fries aren’t here”. She rolled her eyes and went back inside. Then, same young lady came outside with a small bag with 1 fry in it. She walked by our van and tossed...read full review
Went today to take my son a happy meal to his school, placed mobile order for a 6piece with 2 fries and a frozen coke. After 6 mins went to collect food and the order was still about 10 min wait they said. I didn’t have any flex in the time. 6 nuggets and fries. McDonalds isn’t capable of having 6 nuggets and fries ready in less than 10 mins. But they make $13.75 an hour. And managers make way more wow. Carthage McDonalds have went to crap now.
Ratings
Menu
Hours
| Monday | 5AM - 1AM |
| Tuesday | 5AM - 1AM |
| Wednesday | 5AM - 1AM |
| Thursday | 5AM - 1AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 1AM |
McDonald's is a well-run restaurant with a team of quick and accurate staff, led by a blonde manager who maintains a high level of efficiency. Daytime service is particularly impressive, with fast and friendly service and good food. While night service may be slower and less accurate, the friendly staff still strive to meet customers' needs. Despite busy periods, employees remain polite and courteous, prioritizing customer satisfaction. However, recent reviews mention that customers sometimes have to wait longer, especially at the speaker and window, with wait times reaching up to 15 minutes. Some customers feel the restaurant is overwhelmed and that other locations might be faster and more friendly. There are also concerns about how staff and management treat employees and customers, with some feeling that prejudice may exist and that not everyone is given a fair chance. Overall, the restaurant continues to serve many customers well, but there are areas where improvements are needed.