Wendy's
$ • Fast Food, Burgers
Hours:
2342 Grand Ave, Carthage
(417) 358-1414
About Wendy's
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Wendy's Reviews
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Poor customer service. Person taking our order in drive must have really hated her job. Very rude and didn’t let me say what I was ordering before asking “what sauce, drink”. Get to window no one behind me and they want me to pull forward. I said no one is behind me. Lady says “my boss wants you to pull forward”. I said I will wait. Boss come and say she needs me to move forward because they are timed.
You are timed so the company knows how long it takes to get...read full review
Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 11PM |
| Saturday | 9AM - 11PM |
| Sunday | 9AM - 10PM |
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Wendy's has shown improvement in customer service and food quality, with a focus on hygiene rules. The drive-thru experience has generally been positive, featuring friendly staff and correct orders. However, some customers noted issues such as high prices and serving slightly old tomatoes. While the return of the Cobb salad was appreciated, there have been mixed reviews regarding the dining area, with comments about it feeling dirty and in need of an update. Some customers reported cold fries and nuggets, but others praised the freshness of their breakfast orders. Although there are concerns about the atmosphere, the service received high marks, with many noting the friendliness of the staff. Nonetheless, some have expressed discomfort with the manager's behavior towards employees, highlighting a need for improvement in customer interactions.