1 out of 5 stars to match the frequency of how often my order is correct.
Ray Fry
One star is being generous! How’s no one in the drive thru and still can’t take orders or even say welcome to Taco Bell, and then after 15 mins of waiting you say you’re out of steak and out of ground beef.
Atmosphere: 1
Food: 1
Service: 1
Ashtyn Webb
They take forever to give you your food and half the time it’s wrong. Sat in the drive through for 30 minutes just to have to wait another 5 for the missing items. Then to get home and find that they didn’t do any of the customizations to my food. Don’t recommend.
Atabak Sadeghi
Drive through line does not move! Be prepared to be stuck in it for an eternity!
Dawn Carver
Quick and good
Atmosphere: 2
Food: 2
Service: 2
LaPina Gatito
Everytime I come here I am ignored and never acknowledged by staff. I've waited entire lunch shift hours to even be asked what I want to order. And my food is constantly late. Horrible service. Do not come here.
Atmosphere: 1
Food: 3
Service: 1
Kelly Adams
If I could give this Taco Bell ZERO stars, I would. We went to this location at 4pm on a Friday. It took us 30 minutes to get through the drive-thru. When we finally made it to the window, the staff asked us again what our order was (we had an online order), and it took them another 30 minutes to make the order. The staff was playing games with each other, listening to music, and standing around talking instead of working. We saw three different staff members make drinks for themselves and walk away doing absolutely nothing. They were extremely unprofessional and NEED TO BE PROPERLY TRAINED. When they finally did have our order done, they forgot an item and almost try to not give us our drinks. This location is the worst in Columbia and either needs better management or needs to be shut down altogether.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Steere
They got my order wrong the first time, but quickly corrected it, which I appreciated. The nice gal at the drive-thru window even gave me a free taco voucher for the trouble. When I got home I realized there were a couple other issues with the order. Pretty disappointing. You might expect this if it were really busy, but there's really no excuse for it otherwise.
Atmosphere: 4
Food: 2
Service: 4
James Dawson
Made an online order. Waited in line for ~50 minutes. Didn't get two out of eleven things I ordered. I cannot recommend this Taco Bell, unfortunately. Food is good though.
Atmosphere: 3
Food: 4
Service: 1
Tara Hoos
The last two times out of three, my order has been wrong. Wrong items and missing items. I love Taco Bell but this location needs some work.
Now, the last 4/5 times the order has been wrong or absolutely disgusting.
3 people talking at the drive thru window totally ignored the customer at the window. If there were less stars I would give it to this store for service.
Service: 1
John
Doesn't even deserve 1 star. Customized our order to have no lettuce on everything and a couple items different no beans. etc.
Order wasn't even customized they paid no attention what so ever to the online order.
When picking up my food at first they couldn't find the order. so a employee is trying to look it up and can't find it so he asks his fellow co-worker this one seems able to find the order.
Once found they are playing this game back and forth oh no you can have the order to fulfill and the other one is like no it's your order.
I did not come to an establishment to experience this form of unprofessionalism while conducting my business. They are all playing childish games there whoever fits the shoe..
Very unprofessional, and unpleasant experience. Probably won't be conducting business here anymore.
To the Owner of this establishment. Please train your staff properly this whole establishment is a joke.
Of course you're "closed early". This place has severely gone down hill since April of this year, and it seems like some upper management employed by this franchise need to be reevaluated. This is a constant reoccurring issue this location has, and judging by the last few months of reviews, it's not going to get any better.
Wren F
this taco bell location continuously can never get a single part of our order correct, anytime we go there is always at least one item missing or incorrect but tonight was the worst its ever been. the highlights were the cantina chicken bowl which had no rice and no black beans which were supposed to be included, it was basically a mushy bowl of cold refried beans, cheese, and maybe two bites of chicken. i ordered the cheesy bean and rice burrito and subbed refried beans for black beans and no creamy jalapeno sauce, there was no rice, they didnt sub the refried beans for black beans and there was still the jalapeno sauce. i understand if you run out of certain ingredients towards the end of the day but i would rather you cancel our order rather than charge us the same price for absolute garbage. At least my dog enjoyed it but that doesnt say much given she eats anything she can put in her mouth.
1 out of 5 stars to match the frequency of how often my order is correct.
One star is being generous! How’s no one in the drive thru and still can’t take orders or even say welcome to Taco Bell, and then after 15 mins of waiting you say you’re out of steak and out of ground beef.
Atmosphere: 1
Food: 1
Service: 1
They take forever to give you your food and half the time it’s wrong. Sat in the drive through for 30 minutes just to have to wait another 5 for the missing items. Then to get home and find that they didn’t do any of the customizations to my food. Don’t recommend.
Drive through line does not move! Be prepared to be stuck in it for an eternity!
Quick and good
Atmosphere: 2
Food: 2
Service: 2
Everytime I come here I am ignored and never acknowledged by staff. I've waited entire lunch shift hours to even be asked what I want to order. And my food is constantly late. Horrible service. Do not come here.
Atmosphere: 1
Food: 3
Service: 1
If I could give this Taco Bell ZERO stars, I would. We went to this location at 4pm on a Friday. It took us 30 minutes to get through the drive-thru. When we finally made it to the window, the staff asked us again what our order was (we had an online order), and it took them another 30 minutes to make the order. The staff was playing games with each other, listening to music, and standing around talking instead of working. We saw three different staff members make drinks for themselves and walk away doing absolutely nothing. They were extremely unprofessional and NEED TO BE PROPERLY TRAINED. When they finally did have our order done, they forgot an item and almost try to not give us our drinks. This location is the worst in Columbia and either needs better management or needs to be shut down altogether.
Atmosphere: 1
Food: 2
Service: 1
They got my order wrong the first time, but quickly corrected it, which I appreciated. The nice gal at the drive-thru window even gave me a free taco voucher for the trouble. When I got home I realized there were a couple other issues with the order. Pretty disappointing. You might expect this if it were really busy, but there's really no excuse for it otherwise.
Atmosphere: 4
Food: 2
Service: 4
Made an online order. Waited in line for ~50 minutes. Didn't get two out of eleven things I ordered. I cannot recommend this Taco Bell, unfortunately. Food is good though.
Atmosphere: 3
Food: 4
Service: 1
The last two times out of three, my order has been wrong. Wrong items and missing items. I love Taco Bell but this location needs some work.
Now, the last 4/5 times the order has been wrong or absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
3 people talking at the drive thru window totally ignored the customer at the window. If there were less stars I would give it to this store for service.
Service: 1
Doesn't even deserve 1 star.
Customized our order to have no lettuce on everything and a couple items different no beans. etc.
Order wasn't even customized they paid no attention what so ever to the online order.
When picking up my food at first they couldn't find the order. so a employee is trying to look it up and can't find it so he asks his fellow co-worker this one seems able to find the order.
Once found they are playing this game back and forth oh no you can have the order to fulfill and the other one is like no it's your order.
I did not come to an establishment to experience this form of unprofessionalism while conducting my business. They are all playing childish games there whoever fits the shoe..
Very unprofessional, and unpleasant experience.
Probably won't be conducting business here anymore.
To the Owner of this establishment.
Please train your staff properly this whole establishment is a joke.
Food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme, Taco, Crispy Chicken Tacos, Nacho Fries
Of course you're "closed early". This place has severely gone down hill since April of this year, and it seems like some upper management employed by this franchise need to be reevaluated. This is a constant reoccurring issue this location has, and judging by the last few months of reviews, it's not going to get any better.
this taco bell location continuously can never get a single part of our order correct, anytime we go there is always at least one item missing or incorrect but tonight was the worst its ever been. the highlights were the cantina chicken bowl which had no rice and no black beans which were supposed to be included, it was basically a mushy bowl of cold refried beans, cheese, and maybe two bites of chicken. i ordered the cheesy bean and rice burrito and subbed refried beans for black beans and no creamy jalapeno sauce, there was no rice, they didnt sub the refried beans for black beans and there was still the jalapeno sauce. i understand if you run out of certain ingredients towards the end of the day but i would rather you cancel our order rather than charge us the same price for absolute garbage. At least my dog enjoyed it but that doesnt say much given she eats anything she can put in her mouth.
Atmosphere: 1
Food: 1
Service: 1
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