My experience at this smoothie King was not very pleasant. The young lady who rung up my food was not very polite Tay Tay my food was ready and she was on her phone texting and it wasn’t a really good experience but the young lady that was in the photo was working Hard while the other employee was doing nothing.
Food was great, service was okay. Nice lady working the counter but seemed she was the only one making drinks, food, and taking orders. Wait time still wasn't terrible. She finally had a second to run to the back and get some help. The guy came out and seemed like all the customers were a bother to him. Props to the young lady working the counter, she never lost her stride, or joyfulness through everyone walking in.
Katie Huang
had a delightful experience. took my dad to smoothie king for the first time, and they were patient in explaining the different options and additives. they also gave us tips and tricks on what they like most with smoothie modifications! and overall were very polite and kind. great time overall.
Atmosphere: 5
Food: 5
Service: 5
Banana
The women working were quite unfriendly. I watched a lady ask a question about her online order, only for the worker to give her a dirty look and dismiss her. The smoothie was good but the atmosphere felt off. They were also using some language.
Atmosphere: 1
Food: 4
Service: 1
Lydia Lewis
No one greeted or acknowledged me as the two girls working were gossiping. When the cashier finally came she was dry and unwelcoming. She prepared my drinks and had a negative disposition. I won’t be spending my money at this location again.
Atmosphere: 1
Service: 1
Osman Balci
It took 45 minutes to get my order ready. 2 Loaded toasts, which they toast the bread, spread the already made avacado spread, and sprinkle sesame on it. 45 minutes.
Atmosphere: 2
Food: 4
Service: 2
Lucresha Sutherland cooper
I am writing regarding my recent visit to the Smoothie King location at 12599 Olive Blvd. Unfortunately, I was very disappointed by the overall cleanliness and food handling practices I observed. Upon entering, I noticed food debris and trash throughout the preparation area. There appeared to be old breakfast bread with avocado left sitting out, strawberry packaging on the floor, and food debris in multiple areas, including underneath the refrigerated display. The overall appearance of the store did not reflect a clean or sanitary environment. I was also concerned by what I observed regarding hand hygiene and food handling. One employee appeared to only briefly spray or rinse fingertips rather than properly washing hands before returning to work. Proper handwashing and safe food handling procedures are extremely important in any establishment serving food or beverages. These conditions gave me little confidence in the cleanliness standards at this location. I wanted to bring this to your attention in hopes that management can address sanitation, employee training, and food safety practices immediately. Thank you for your time and attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Lisa S
There are never enough people working at this location. The workers don't acknowledge you when you walk up to the counter. Just not worth the disrespect and hassle for a smoothie.
Atmosphere: 1
Food: 5
Service: 1
Dulce Morin
Showed up at 9:10 am on 04/13/26 and the cashier was rude and ready to close the store as she has to go to “Dierbergs” she rushed me to give her my order when I wasn’t even ready and when I told her I also wanted a bowl along with my smoothie she said “that’s why I have to go to Dierbergs because I have no toppings for the bowls” everything that came out of her mouth was rude and like I was inconveniencing her by being there. They open at 7:00 am but she’s barely stocking up… Hire someone better and with better customer service Smoothie King. She also didn’t give me my receipt!!
Went in for a smoothie after my son got braces put on. Girl came out of the back with an attitude and said, “im not taking in store orders.” I asked what that meant and she said, “go to another store.” So rude, terrible customer service, no explanation no apology just attitude.
Atmosphere: 1
Service: 1
Chris Montney
We waited soooo long for our order. Probably around 10 people saw the line and left before ordering. They might want to get more than 2 blenders if they want to increase business. 🤔
Atmosphere: 3
Food: 4
Service: 1
Amanda Ames
I ordered smoothies on the app, when I showed up to pick up my order, the door was locked and nobody was there. I am unsure if this Smoothie King shutdown and the online app isn’t updated? I tried calling their number and no one picked up. Extremely frustrating.
Atmosphere: 1
Food: 1
Service: 1
Alex
What happened to this place? I used to look forward to going but after today I really cannot justify it to anyone.
First, they were closed yesterday. They didn't say they were. They just... were. Cool. I show up today to get the order I should've gotten yesterday. A bit of a hassle but expected - no worries.
The process of getting the smoothies is the trouble. One dude, who I assume is the supervisor, seemed to be having trouble getting some people to actually work, as one was way more interested in being on their phone and joking around and the other was clearly undertrained.
The first smoothie offered was a failure. It had the consistency of mud. They asked if I wanted it. No? These things aren't exactly cheap, so I at least want them done correctly. It's fine, I remained courteous and pleaded my case. In fairness, they were quick to accepting remaking it.
When looking at one of the blenders, the supervisor remarked that it looked like someone threw up in it. That's awesome, man. I love hearing that from the place I'm ordering food products from. Delicious.
When the smoothies were finally handed to me after they got done being on their phones and joking around (the supervisor seemed to be the only one wanting to actually work), they were leaking from the lid.
Again, the supervisor spotted it and asked one of the others to clean it. They didn't. Instead, it was my job. Sure. Why not? It's not a big deal, but it's another point of friction in an already annoying experience.
So, I cleaned them up. Drinks are fine, to my surprise, but are they even made correctly? I don't think they even know. It felt like they were operating on vibes. These are $12 drinks, dude.
I don't think I'm coming back here, which is a shame because I used to come here often, but the quality has went out the window and I cannot justify spending this much for what's going on with it now.
Atmosphere: 1
Food: 1
Service: 1
Shay
This location gets no starts from me. Everytime I come here it’s poorly managed, extremely understaffed, especially on Sundays and the establishment is not very clean.
My pickup for my order was 4:21 and I didn’t not receive it until 5:15 waited Inside for over 30 mins for one 30oz drink.
Watch my smoothie get made and sit in the mixer for 15 mins while she serves another customer at the register, came back added more ice to my order and served it. It was severely watered down and did not taste great at all.
My experience at this smoothie King was not very pleasant. The young lady who rung up my food was not very polite Tay Tay my food was ready and she was on her phone texting and it wasn’t a really good experience but the young lady that was in the photo was working Hard while the other employee was doing nothing.
Atmosphere: 5
Food: 5
Service: 1
Always delicious smoothies. Friendly service. Clean restaurant.
Food was great, service was okay. Nice lady working the counter but seemed she was the only one making drinks, food, and taking orders. Wait time still wasn't terrible. She finally had a second to run to the back and get some help. The guy came out and seemed like all the customers were a bother to him. Props to the young lady working the counter, she never lost her stride, or joyfulness through everyone walking in.
had a delightful experience. took my dad to smoothie king for the first time, and they were patient in explaining the different options and additives. they also gave us tips and tricks on what they like most with smoothie modifications! and overall were very polite and kind. great time overall.
Atmosphere: 5
Food: 5
Service: 5
The women working were quite unfriendly. I watched a lady ask a question about her online order, only for the worker to give her a dirty look and dismiss her. The smoothie was good but the atmosphere felt off. They were also using some language.
Atmosphere: 1
Food: 4
Service: 1
No one greeted or acknowledged me as the two girls working were gossiping. When the cashier finally came she was dry and unwelcoming. She prepared my drinks and had a negative disposition. I won’t be spending my money at this location again.
Atmosphere: 1
Service: 1
It took 45 minutes to get my order ready. 2 Loaded toasts, which they toast the bread, spread the already made avacado spread, and sprinkle sesame on it. 45 minutes.
Atmosphere: 2
Food: 4
Service: 2
I am writing regarding my recent visit to the Smoothie King location at 12599 Olive Blvd. Unfortunately, I was very disappointed by the overall cleanliness and food handling practices I observed.
Upon entering, I noticed food debris and trash throughout the preparation area. There appeared to be old breakfast bread with avocado left sitting out, strawberry packaging on the floor, and food debris in multiple areas, including underneath the refrigerated display. The overall appearance of the store did not reflect a clean or sanitary environment.
I was also concerned by what I observed regarding hand hygiene and food handling. One employee appeared to only briefly spray or rinse fingertips rather than properly washing hands before returning to work. Proper handwashing and safe food handling procedures are extremely important in any establishment serving food or beverages.
These conditions gave me little confidence in the cleanliness standards at this location. I wanted to bring this to your attention in hopes that management can address sanitation, employee training, and food safety practices immediately.
Thank you for your time and attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
There are never enough people working at this location. The workers don't acknowledge you when you walk up to the counter. Just not worth the disrespect and hassle for a smoothie.
Atmosphere: 1
Food: 5
Service: 1
Showed up at 9:10 am on 04/13/26 and the cashier was rude and ready to close the store as she has to go to “Dierbergs” she rushed me to give her my order when I wasn’t even ready and when I told her I also wanted a bowl along with my smoothie she said “that’s why I have to go to Dierbergs because I have no toppings for the bowls” everything that came out of her mouth was rude and like I was inconveniencing her by being there. They open at 7:00 am but she’s barely stocking up… Hire someone better and with better customer service Smoothie King. She also didn’t give me my receipt!!
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Went in for a smoothie after my son got braces put on. Girl came out of the back with an attitude and said, “im not taking in store orders.” I asked what that meant and she said, “go to another store.” So rude, terrible customer service, no explanation no apology just attitude.
Atmosphere: 1
Service: 1
We waited soooo long for our order. Probably around 10 people saw the line and left before ordering. They might want to get more than 2 blenders if they want to increase business. 🤔
Atmosphere: 3
Food: 4
Service: 1
I ordered smoothies on the app, when I showed up to pick up my order, the door was locked and nobody was there. I am unsure if this Smoothie King shutdown and the online app isn’t updated? I tried calling their number and no one picked up. Extremely frustrating.
Atmosphere: 1
Food: 1
Service: 1
What happened to this place? I used to look forward to going but after today I really cannot justify it to anyone.
First, they were closed yesterday. They didn't say they were. They just... were. Cool. I show up today to get the order I should've gotten yesterday. A bit of a hassle but expected - no worries.
The process of getting the smoothies is the trouble. One dude, who I assume is the supervisor, seemed to be having trouble getting some people to actually work, as one was way more interested in being on their phone and joking around and the other was clearly undertrained.
The first smoothie offered was a failure. It had the consistency of mud. They asked if I wanted it. No? These things aren't exactly cheap, so I at least want them done correctly. It's fine, I remained courteous and pleaded my case. In fairness, they were quick to accepting remaking it.
When looking at one of the blenders, the supervisor remarked that it looked like someone threw up in it. That's awesome, man. I love hearing that from the place I'm ordering food products from. Delicious.
When the smoothies were finally handed to me after they got done being on their phones and joking around (the supervisor seemed to be the only one wanting to actually work), they were leaking from the lid.
Again, the supervisor spotted it and asked one of the others to clean it. They didn't. Instead, it was my job. Sure. Why not? It's not a big deal, but it's another point of friction in an already annoying experience.
So, I cleaned them up. Drinks are fine, to my surprise, but are they even made correctly? I don't think they even know. It felt like they were operating on vibes. These are $12 drinks, dude.
I don't think I'm coming back here, which is a shame because I used to come here often, but the quality has went out the window and I cannot justify spending this much for what's going on with it now.
Atmosphere: 1
Food: 1
Service: 1
This location gets no starts from me. Everytime I come here it’s poorly managed, extremely understaffed, especially on Sundays and the establishment is not very clean.
My pickup for my order was 4:21 and I didn’t not receive it until 5:15 waited Inside for over 30 mins for one 30oz drink.
Watch my smoothie get made and sit in the mixer for 15 mins while she serves another customer at the register, came back added more ice to my order and served it. It was severely watered down and did not taste great at all.
My last time coming here.
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