Steak 'n Shake
$ • Burgers, Fast Food
Hours:
999 Veterans Blvd, Festus
(636) 933-0255
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
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I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Steak 'n Shake is a well-known restaurant that offers excellent service and a welcoming atmosphere. The staff are described as friendly and helpful, often going the extra mile to make customers feel at home. The restaurant is clean and provides a variety of food options, with the chocolate banana shake being a particularly popular choice. Parking can be challenging at times, but the restaurant is kid-friendly and wheelchair accessible. The new dining room setup is easy to use for drinks, though some customers feel the restaurant could be more generous with cup refills. The food is praised as good and worth the visit, and the staff are recognized for their outstanding service, even going above and beyond to accommodate customers. While some customers may find the new technology, such as ordering at kiosks, a bit challenging, the overall experience at Steak 'n Shake is positive, with the restaurant providing a pleasant dining atmosphere and delicious food.