Chili's Grill & Bar

13901 New Halls Ferry Road, Florissant
(314) 831-0548

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Businesses need to know to treat customers as new customers, because we don't know.,the food was decent ,it wasn't to crowded, but we were not told about the kiosk game charge that was on each table ,that's customers service that was left out,service to pay on that kiosk was not told either ,if one of my up to date family member, investigated that lilltle device, I was totally in the dark ,Three entrees and dessert
For sum reason, I believe lack of staff, half the restaurant wasn't being used. I had to wait 10 minutes until other customers left in order to get a booth. When booths on other side of restaurant we're empty. Food was good. Steak was a little under, I asked for medium. But the flavor was good. Our issue was service. Empty cups & plates sat on table the whole time. We were rarely checked on. Server only had 4 tables including us, so......??
We sat at the bar area (tall tables). Ordered the three-dip and chops appetizer. Food order took over an hour to come. We had to ask for it to be packaged "to go" since it took so long.

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