As I walked in I could tell the workers had a bad attitude from the start. While I was waiting in line I overheard the worker say, “I am not an fxxxing slave”. Extremely unprofessional and I walked right out and went to Panda Express next door. Completely fire everyone and start over. You’re driving down business in north county and it’s sad that I’d rather go elsewhere than deal with this place. Everytime I go there it’s bad attitudes.
Service: 1
johnna courtway
Didn’t hardly put in chicken in the bowls. I asked could one of the bowls get the amount as the other bowl and was told that’s all that could be put in there. However, the black lady after me asked for more on every item and was granted her wish! You do the math! My last trip there. I’ll spend my hard earned money someplace else!
Atmosphere: 1
Service: 1
Recommended dishes: Salad
QUARNETTE GREGORY
Barely want to give you anything but their prices are so over the top they shouldn't mind giving you nothing that you want on top of your bowls
Atmosphere: 1
Food: 1
Service: 3
M. West
This location is terrible!! The workers are rude and act like it's your fault that they work somewhere that they seem not to like. Also this location is dirty like they don't clean it daily, I will not be back!
Atmosphere: 1
Food: 1
Service: 1
Vanity Brown
The service is really slow here. They have 4-5 workers with only three regular customers in the store and 5 people waiting on pick up orders. If you watch them they literally are all moving slow and sluggish like they're all high. Like do better.
Atmosphere: 4
Food: 4
Service: 1
Simone E Brown
They skimp on the meat cheese and sour cream I was so pissed cuz the Chesterfield location would never they also all but the checkout person had attitudes will never come to this location again!
Atmosphere: 1
Food: 1
Service: 1
Damonte Echols
Food always fresh
Jamie Daniels
Need better vegan options!!!
Atmosphere: 4
Food: 3
Service: 3
Alan joesph
Closed early again
tanman310r Worls
Dirtiest restaraunt I’ve been too. Whole crew in the back but everything from dining area to the back where they were working looked like they hadn’t cleaned up all day maybe even longer. It was a shame to see. I feel sorry for this owner. Smh
Visited and order a bowl. I was given less than a spoon full of rice. I asked if I could get a little more. And was informed that's considered extra and there's a fee. ? Ok nevermind. I asked for steak then said veggies. She's so busy talking to someone else she gives me 2 scoops of steak I asked her why. She said that's what I ordered. Informed that I said veggies not steak again.. Cashier checks me out and the amount is way more that what my total normally is. So I asked for a receipt. They charged me $5.55 for extra for "Extra steak" that I didn't and $1.70 for Queso that my son added on his bowl. Smh! I had them to remove the extra steak fee because I did NOT order it. Only to get in my car to eat and the food wasn't even hot.Also I know they hire young but they really need to give them customer service training. Because the customer service there isn't good.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
K Harris
Only person professional was the black girl on the cashier around 8:30pm. I placed an online order around 8:15-8:20pm. Of course it was not ready by the time I got there. The order had not even been started the ticket for the order was not even printed out. Cashier asked the girl that was fixing online orders about it. She told her she was done and to put ticket over there where walk ins were ordering. The ticket must of fell on the floor because my order was still never started. The girl that was suppose to be fixing it said the ticket fell but me nor the cashier never heard it. Cashier printed out the ticket again. And then the girl finally started working on it to say she can’t to do it because y’all are out of steak. So I requested a refund. The cashier got the manager (white blond) I was told since the order was made online I would have to request refund online. Was told if I wanted steak I would have to wait 30 min. Meanwhile, I was in the store for about 20-25 min already waiting on my food. If I had not been waiting already then I would not have cared about waiting. But I did not place an online order to have to wait for an hour for 2 burritos and a bowl.
Service: 1
Andrea Buckner
Great
Atmosphere: 5
Food: 5
Service: 5
CARMELIA J
Chicken be undercooked Portions different everytime. Dirty lid cause they never clean their counters. Chipotle eed to go out of business since they refuse to be
Atmosphere: 1
Food: 1
Service: 1
Jipad Fipad
Arrived at 7:35pm on Feb 26, 2024 and there were 8 people in line to place their order. I got out of my car and tried to open the door to enter the establishment and found it to be locked.A young lady with a bag of food exited seconds later and held the door for me. I went and stood in line to place my order behind the other 8 people waiting and then one of the team members mumbled from behind the counter while looking in my direction. I asked her if she was talking to me and she again said something I could not hear. She then spoke up and said, “the person in front of you will be our last customer.” I asked “are you you not able to serve me?” And she replied no.This was several hours before closing time and they were not out of food. I assume this was simply a desire to leave early for the night - otherwise why would they be willing to serve the remaining customers in line?This is another example for the quickly declining service at this N. Lindbergh location. I will not return and I hope this business closes as a direct effect of the behaviors of the staff and the non-existent leadership tasked with overseeing the standards of quality of the location.
As I walked in I could tell the workers had a bad attitude from the start. While I was waiting in line I overheard the worker say, “I am not an fxxxing slave”. Extremely unprofessional and I walked right out and went to Panda Express next door. Completely fire everyone and start over. You’re driving down business in north county and it’s sad that I’d rather go elsewhere than deal with this place. Everytime I go there it’s bad attitudes.
Service: 1
Didn’t hardly put in chicken in the bowls. I asked could one of the bowls get the amount as the other bowl and was told that’s all that could be put in there. However, the black lady after me asked for more on every item and was granted her wish! You do the math! My last trip there. I’ll spend my hard earned money someplace else!
Atmosphere: 1
Service: 1
Recommended dishes: Salad
Barely want to give you anything but their prices are so over the top they shouldn't mind giving you nothing that you want on top of your bowls
Atmosphere: 1
Food: 1
Service: 3
This location is terrible!! The workers are rude and act like it's your fault that they work somewhere that they seem not to like. Also this location is dirty like they don't clean it daily, I will not be back!
Atmosphere: 1
Food: 1
Service: 1
The service is really slow here. They have 4-5 workers with only three regular customers in the store and 5 people waiting on pick up orders. If you watch them they literally are all moving slow and sluggish like they're all high. Like do better.
Atmosphere: 4
Food: 4
Service: 1
They skimp on the meat cheese and sour cream I was so pissed cuz the Chesterfield location would never they also all but the checkout person had attitudes will never come to this location again!
Atmosphere: 1
Food: 1
Service: 1
Food always fresh
Need better vegan options!!!
Atmosphere: 4
Food: 3
Service: 3
Closed early again
Dirtiest restaraunt I’ve been too. Whole crew in the back but everything from dining area to the back where they were working looked like they hadn’t cleaned up all day maybe even longer. It was a shame to see. I feel sorry for this owner. Smh
Restaurantji Recommends
Visited and order a bowl. I was given less than a spoon full of rice. I asked if I could get a little more. And was informed that's considered extra and there's a fee. ? Ok nevermind. I asked for steak then said veggies. She's so busy talking to someone else she gives me 2 scoops of steak I asked her why. She said that's what I ordered. Informed that I said veggies not steak again.. Cashier checks me out and the amount is way more that what my total normally is. So I asked for a receipt. They charged me $5.55 for extra for "Extra steak" that I didn't and $1.70 for Queso that my son added on his bowl. Smh! I had them to remove the extra steak fee because I did NOT order it. Only to get in my car to eat and the food wasn't even hot.Also I know they hire young but they really need to give them customer service training. Because the customer service there isn't good.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Only person professional was the black girl on the cashier around 8:30pm. I placed an online order around 8:15-8:20pm. Of course it was not ready by the time I got there. The order had not even been started the ticket for the order was not even printed out. Cashier asked the girl that was fixing online orders about it. She told her she was done and to put ticket over there where walk ins were ordering. The ticket must of fell on the floor because my order was still never started. The girl that was suppose to be fixing it said the ticket fell but me nor the cashier never heard it. Cashier printed out the ticket again. And then the girl finally started working on it to say she can’t to do it because y’all are out of steak. So I requested a refund. The cashier got the manager (white blond) I was told since the order was made online I would have to request refund online. Was told if I wanted steak I would have to wait 30 min. Meanwhile, I was in the store for about 20-25 min already waiting on my food. If I had not been waiting already then I would not have cared about waiting. But I did not place an online order to have to wait for an hour for 2 burritos and a bowl.
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Chicken be undercooked Portions different everytime. Dirty lid cause they never clean their counters. Chipotle eed to go out of business since they refuse to be
Atmosphere: 1
Food: 1
Service: 1
Arrived at 7:35pm on Feb 26, 2024 and there were 8 people in line to place their order. I got out of my car and tried to open the door to enter the establishment and found it to be locked.A young lady with a bag of food exited seconds later and held the door for me. I went and stood in line to place my order behind the other 8 people waiting and then one of the team members mumbled from behind the counter while looking in my direction. I asked her if she was talking to me and she again said something I could not hear. She then spoke up and said, “the person in front of you will be our last customer.” I asked “are you you not able to serve me?” And she replied no.This was several hours before closing time and they were not out of food. I assume this was simply a desire to leave early for the night - otherwise why would they be willing to serve the remaining customers in line?This is another example for the quickly declining service at this N. Lindbergh location. I will not return and I hope this business closes as a direct effect of the behaviors of the staff and the non-existent leadership tasked with overseeing the standards of quality of the location.
Atmosphere: 1
Food: 1
Service: 1