Domino's Pizza
12317 Old Halls Ferry Rd, Florissant
(314) 741-5280
Recent Reviews
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Employees are running a scam….. you'll never get your food. Unfortunately i didnt read the reviews first
Atmosphere: 1
Food: 1
Service: 1
Not sure if writing a rece even matters there at tons already saying the same thing. I placed a order at 9:28 didn’t receive it til 10:54 beyond upset it was cold it was wrong and the person who dropped it off looked very dirty I couldn’t even eat it I’ll be back to get my money back first thing in the morning unfortunately if you want better service you just have to go outside of the hood.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Youll be lucky if your food even shows up
I placed my order at 11 o’clock. They canceled my order at 11:08. My fiancé called to see why they canceled the order they said because you ordered pasta. My fiancé stated she did not order pasta. They put on hold for over 10 minutes so I drove up to the store where I found the employee Sitting in the car smoking yelling out the window we’re closed at 11:15.
Atmosphere: 1
Service: 1
If I could give this place 0 stars I would. I ordered delivery this evening, was informed through my app that the order was delivered when it in fact wasn’t. Went up to the store, got told by the “manager” when he called the delivery driver that they were 5 minutes away from my house. Asked why they would mark it delivered if they were still on their way and was told “It’s because they are backed up”. All this to get a notification that my order was cancelled after leaving the store. This place has messed up my food every time I’ve order from here, undercooked pizza, wings with no sauce and cold, this is the 2nd time they have marked my food delivered when it wasn’t. They never answer the phone, and say if they answered the phone pizzas wouldn’t be getting made. This is a disgrace of an establishment. Avoid it at all cost.
Ordered from here 9 times, and all 9 times I’ve had an issue. They never answer the phone and blame it on “being too busy”. Tonight, on 11/21/2024, I ordered a pizza and breadsticks. The order was marked “delivered” with the order nowhere to be seen. I drove to the store and spoke with the manager, and the driver said they are “5 minutes away” 15 minutes after marking it complete. Once I arrived BACK home to wait for my food, I was notified through the app my order was cancelled. I called the store to ask why and all I got was “yeah, it was canceled. Call customer service”. Rude, awful acting employees. DO NOT EAT HERE.
Atmosphere: 1
Service: 1
I place an order at 8:38 it’s been in prepared mode for going on 3 hours I been calling the store no one is answering I paid with my debit card to order food for my family to end up with nothing and no answer from the store will be reporting the store in the morning just got a message just now that my order was canceled poor service
Y’all, don’t eat here. The workers look unkempt, dirty and dusty. They’re touching your food with their bare hands. I didn’t even eat the pizza. The wings….they had the wiwridest taste and texture. SMH Who knows if they washed them. They didn’t greet me when picking up my order. He was sitting on the counter when I came in, I walked to the counter, he got up then from off his phone and just stared at me….I gave him my name and got my online order. The person making the pizza was otp using headphones. And everybody shirts was dirty. It looks like they hate it there and it shows in the food. I live in this neighborhood which is pretty pricey neighborhood just to have this crappy ass pizza place in it. Get rid of it.
Atmosphere: 1
Food: 1
Service: 1
My first order the driver went to wrong house and my second order , they told me it will 30 minutes, it taking a hour and half to deliver and I’m still waiting . I order at 12:20 and now 1:45
Horrible service, horrible delivery
Restaurantji Recommends
THE PEOPLE THAT WORK HERE TRIES TO GET OVER ON CUSTOMERS. BEWARE! THEY WILL TELL YOU YOUR CARD DID NOT GO THRU ON THEIR END & ASK YOU TO PAY ANOTHER WAY JUST TO PUT THE MONEY IN THEIR POCKET & GIVE YOU A NUMBER TO CALL ALL WHILE YOU'RE LOOKING AT YOUR PAYMENT PENDING ON YOUR ACCOUNT. THEY CHARGE FOR PARMESAN CHEESE & RED PEPPER. I WOULD NOT HAVE GAVE A STAR IF I COULD'VE WROTE THIS REVIEW W/O GIVING A STAR. PLUS THEY WOULDN'T GIVE ME A RECIEPT FOR MY PURCHASE WHEN I ASKED.
Horrible food and the employees steal money by adding tips to completed transactions that the customer didn’t apply. On 9/28/24 at night time I ordered over $85 dollars worth of food. They burnt my 5 boxes of pizzas I ordered for curbside. Didn’t give me a New York style pizza instead they cut a Handmade pizza into 4 slices!! Wings had hardly any sauce. They will be reported for theft and I want my money back they took out my account and for the burnt inedible food they gave me. Customer service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Pepperoni Pizza, Sausage Pepperoni & Bacon
I ordered a salad and a pizza. My pizza was delivered an hour late and I never received my salad. Marcus the deliver driver had such a nonchalant attitude about it. I called the store back to back and no one answered. How am I suppose to get my refund if I can’t get in contact with anyone?
Food: 1
Service: 1
Very nice employees.
Food: 4
Service: 5
Recommended dishes: Deluxe Pizza
Ordered delivery at 6:44. Days the driver left at 7:40pm, it’s now 9:05pm and no food. I won’t be ordering from them ever again, horrible communication and service. Save your money.
Atmosphere: 1
Food: 1
Service: 1
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