“First off, customer service was outstanding and very helpful. I purchased 6 tamales on 9/2/23 at the farmers market in Lake St. Louis. 4 of the tamales would go to my daughter and her family and I would keep 2 for myself. That was the plan anyway. I ordered 3 chicken and asked for the mildest seasoned one they had. I was told the sweet potato would be the mildest, which I knew from having purchased those before. So, I ordered 3 of the sweet potato tamales. And, as mentioned, I had eaten the sweet potato tamales before, multiple times, without a problem and loved them. But this time was different. After getting home from our trip to the farmers market I opened the still warm sweet potato tamales eager to dig in. But to my disappointment it was so spicy that I had to spit it out and put out the fire in my mouth with ice tea. I love your tamales, and in the past the only one I could eat was the sweet potato tamale. And I am fully aware that the degree of hot spices a person can handle is on a person by person basis. But I would suggest that you should be able to make a tamale that tastes like a tamale, but without the hot spices for those of us who cannot handle heat in the slightest. I have no idea what has changed in your recipe for the sweet potato tamale recipe, but whatever it is it has convinced me not to return for anymore in the future. That was the last remaining tamale I could eat. And I'm sure that I am not the only one this has happened to. Good luck with your business. And thanks for the past tamales. And the 2 I couldn't eat went to my daughter's family. They love hot stuff.“
Recommended
“First off, customer service was outstanding and very helpful. I purchased 6 tamales on 9/2/23 at the farmers market in Lake St. Louis. 4 of the tamales would go to my daughter and her family and I would keep 2 for myself. That was the plan anyway. I ordered 3 chicken and asked for the mildest seasoned one they had. I was told the sweet potato would be the mildest, which I knew from having purchased those before. So, I ordered 3 of the sweet potato tamales. And, as mentioned, I had eaten the sweet potato tamales before, multiple times, without a problem and loved them. But this time was different. After getting home from our trip to the farmers market I opened the still warm sweet potato tamales eager to dig in. But to my disappointment it was so spicy that I had to spit it out and put out the fire in my mouth with ice tea. I love your tamales, and in the past the only one I could eat was the sweet potato tamale. And I am fully aware that the degree of hot spices a person can handle is on a person by person basis. But I would suggest that you should be able to make a tamale that tastes like a tamale, but without the hot spices for those of us who cannot handle heat in the slightest. I have no idea what has changed in your recipe for the sweet potato tamale recipe, but whatever it is it has convinced me not to return for anymore in the future. That was the last remaining tamale I could eat. And I'm sure that I am not the only one this has happened to. Good luck with your business. And thanks for the past tamales. And the 2 I couldn't eat went to my daughter's family. They love hot stuff.“