Smokehouses near Gladstone, MO

“I cannot express enough how amazed I am with the customer service. Yesterday (Super Bowl Sunday—-GO CHIEFS!) I placed an online order. My pick up time was at 5 (earliest I could get because I waited too long to place the order) I arrive early hoping it would be done earlier because I had people arriving at my house and I didn’t want to miss the game. When I arrived it was packed on people waiting. I assumed I was going to be there for awhile so asked if I could order a beer. They got me a beer and a chair. As I sat there for over an hour (it went past my pick up time) I saw all of the employees working very hard trying their best to fill the orders quickly. Some of the customers were being quite rude to the girls up front as the customers were upset their food wasn’t ready. The girls did an amazing job keeping everyone calm they would simply just smile and tell them they are working on it. I was so impressed how these girls handled themselves not one time did I hear them get snippy with a customer even tho I’m sure they wanted to. It was always a smile with a polite response. I was there almost til the end and a guy started yelling at the girls and still it was a smile and polite response. I got my food and made it for the game and the food was delicious as always!“

“Excellent BBQ!!!“