Cold stone Creamery Ward Parkway Mall
8600 Ward Pkwy, Kansas City
(816) 503-6899
Recent Reviews
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Cold stone has amazing ice cream go try it today at Ward park! I recommend the cotton candy ice cream it’s great!
Atmosphere: 5
Food: 5
Service: 5
Busy, which is a good thing. Always fresh and great selection.
Atmosphere: 4
Food: 4
Service: 4
Overpriced but tastes great. $3 for a cone when the small size is already $7ish. The medium is also $7ish so you don't save by ordering less.
The tables were also dirty. No excuse given that no one else was there.
Atmosphere: 2
Food: 4
Service: 2
Once again, they closed early. Don't waste your time! There were 4 other people also asking why they were closed...+ people who also came over after the concert concluded. Staff were not professional and incredibly rude. Hard pass moving forward.
Atmosphere: 1
Food: 1
Service: 1
The service was friendly and the ice cream was delicious.
Atmosphere: 4
Food: 4
Service: 4
Marshmallows were stale to the point it ruined my whole i cream cuz I said for it to be mixed in. They were so hard I could barely chew them to go down my throat and they stuck to my teeth. The cone did not taste fresh either. Did not enjoy going here…you can tell nothing is fresh.
Atmosphere: 5
Food: 1
Service: 5
I was in cold stone creamery about three months ago, and the young lady was very nice and professional. I would return again.
Atmosphere: 4
Food: 4
Service: 4
I wouldn’t recommend coming here for the drinks ice cream for sure but they did a horrible job on the drink
Atmosphere: 1
Food: 1
Service: 1
Place says they close at 10 pm on google as well as the sign on the front door. Got there at 9:10 and the door was locked and the employees were cleaning up. They also did not even acknowledge that I was at the door. Ruined my night!!!
Atmosphere: 1
Food: 1
Service: 1
Great place to get sweets. From chocolate to caramel apples to ice cream. Absolutely amazing. The whole staff from Manager down are very courteous and happy to help. Highly recommend you go if near Ward Parkway. Will be back again and again
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service was amazing and the people working there were very sweet too. The ice cream was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
They'll literally have you waiting for 30 minutes after your order is ready.
Atmosphere: 1
Food: 1
Service: 1
Grabbed a delicious peanut butter dream icecream and Julie and the team were awesome!! Super quick and so friendly!
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere and the shakes are very Good and the crew are interactive and provided great customer
Atmosphere: 5
Food: 5
Service: 5
door says closed at 10 they were already closed at 9:30 . Employee mouths to me they are
Atmosphere: 1
Food: 1
Service: 1
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