Dunkin'
$ • Coffee Shops, Donuts
Hours:
9561 N McGee St, Kansas City
(816) 436-2244
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Bad Service - My experience at this location is generally favorable with one exception. There is a young lady there by the name of Alexis who has a nasty attitude every time I am there. She has attitude towards customers and an even more trash attitude towards other employees. In a previous instance I was in the drive thru and an older female employee was completing my order and looking for my drink and asked about it and Alexis comes behind her and slams it on the counter. This...read full review
I went to the N Magee store at about 4:45 this morning. The woman at the drive through was incredibly rude. I was in the middle of ordering my second donut and she interrupted me. She asked in her best annoyed voice how many donuts I was ordering. I said 3. She didn’t give me my total until at the window. And she didn’t say a word when she handed me my card back. No thank you or have a nice day, nothing. I understand that it’s an early shift, but that’s what she’s chosen...read full review
I went to the N Magee store at about 4:45 this morning. The woman at the drive through was incredibly rude. I was in the middle of ordering my second donut and she interrupted me. She asked in her best annoyed voice how many donuts I was ordering. I said 3. She didn’t give me my total until at the window. And she didn’t say a word when she handed me my card back. No thank you or have a nice day, nothing. I understand that it’s an early shift, but that’s what she’s chosen...read full review
Ratings
Menu
Hours
| Monday | 4:30AM - 7PM |
| Tuesday | 4:30AM - 7PM |
| Wednesday | 4:30AM - 7PM |
| Thursday | 4:30AM - 7PM |
| Friday | 4:30AM - 7PM |
| Saturday | 4:30AM - 7PM |
| Sunday | 4:30AM - 7PM |
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Dunkin' is a popular spot for a quick breakfast or snack. The staff is friendly and courteous, with some employees standing out for their exceptional service, like Paula who brightened one reviewer's day. The food is generally great, but occasionally mistakes can occur, such as under-toasted sandwiches or missing ingredients. Despite this, the reviewers appreciate the convenience of ordering online and picking up their orders, with the staff ensuring everything is ready and waiting. The service can vary depending on the shift, with late morning and afternoon shifts providing amazing experiences, and staff making sure to find substitutes for customers when needed. The place is very clean, and the environment is kid-friendly and wheelchair accessible with a two-door entrance and plenty of parking. The drive-thru wait can sometimes be longer, but inside, staff are attentive and busy, with drinks and snacks prepared well, including vegetarian options like milk alternatives. Overall, Dunkin' offers a pleasant experience, friendly service, and decent food, though consistency remains important.