I got charged for my order and someone else order and put on hold for over 30 minutes I very upset and the manager Daryll has horrible customer service I would like to talk with the owner or general manager because this not expectable experience for me and my mother at all.
Cordelia Black
Excellent steak, and the strawberry salad is a must-have as a side or a meal.
Great service steaks were cooked to perfection. The brussels sprouts were great.
Atmosphere: 5
Food: 5
Service: 5
Admir M
It was a very nice chill relaxing atmosphere. Their steak was great there bit pricey but definitely worth
Atmosphere: 5
Food: 5
Service: 5
Lloyd Casey
Steaks are always tender no matter how they are cooked! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Aaron Alviar
Server at the bar was top notch but lobster tail is tiny and looks nothing like pic...Brussel sprouts are gross and not sure how that's
Atmosphere: 1
Food: 1
Service: 5
Kimberly McGuire
New location, good food, decent service. Kitchen was a little slow, but that may not be their fault. Half of our group got their meals 10 minutes ahead of the others. Our group has call-ahead seating, yet we were wedged in a small-ish table. Manager did come check in on us, which was nice.
Atmosphere: 4
Food: 4
Service: 4
Cheila Evey
Our waitress was wonderful. Food also was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Longhorn Caesar Salad, Salads, Loaded Baked Potato
Denyse Scott
Everything was great. Fresh food, good service and pleasant atmosphere. Will definitely go back.
We showed up at 9:50pm after a late flight into Kansas City and they were gracious to serve us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Tom
Great charcoal taste in the steak. Theres a lot of places to get a steak, and this place stands out.
Atmosphere: 4
Food: 5
Service: 5
Meg McIntyre
I ordered the Parmesan crusted chicken and ribs. Sweet potato was on spot as well as Caesar salad.My man had the Ribeye. He asked to have it cooked Medium. The server even came back to double check and asked again how he wanted it cooked. Medium.Steak came out Rare. My man is sweet and does not complain but when the server came to check in us half way thru meal. He's stated, sorry but my Ribeye is Rare not Medium.Server ( Heaven- beautiful name by the way but she never introduced herself during service, only on ticket.) says, "Do you want me to put it back on the grill for you?"Trying not to laugh out loud because she was SERIOUS (didn't want to be rude to her) but we said, No thank you. It's a $26 Ribeye....Um....No.. you should get your paying customer another Steak cooked properly.She asked if we wanted a manager and we said there was no need for that. Just take Steak off bill please. Or re-cook a new one properly. The entire steak was still in his plate. He had literally only taken 4 bites..Server said my manager (Scott Weber) can give you a coupon for $10So, in the end we paid $15 for a side salad since the corn he ordered was extra $2.79.Not impressed at all with this resort on fixing a customers problem.Especially a Steak in a Steakhouse.She is a sweet server but not experienced enough and manager should of helped us out more on the bill.The kids had Mac n Cheese and Chicken tenders. Fresh fruit and fries. It was fresh and great. They loved it.My $5 Margarita was perfectAlso, It was my birthday and I wanted dessert but she never came back and asked. Only came back to drop Bill off again with coupon.So, we ate dessert at a different restaurant.I seen all the beautiful birthday displays in these Google reviews and only looking forward to the that small extra too.We tipped her only 15% because things were not handled properly but tip was not earned.Girl bathroom needs to be checked more frequently as well. Toilet paper all over floor and stools dirty. It was 5 o'clock so kinda disappointed to see that as well.Kid-friendliness: Great food taste and options. Kiddos loved the milk and tenders. Mac and cheese was delicious they said ?
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Tenders, Longhorn Caesar Salad, Salads, Longhorn's Steakhouse Mac & Cheese with Applewood Smoked Bacon and Four Cheeses
Tom Lau
Came here yesterday evening because it was one of the restaurants that have extended evening hours. LongHorn Steakhouse always consistently delivers nice and predictable dining experience. While my Kansas City Strip tended towards medium well rather than medium, which was what I ordered, the taste was still very flavorful and delicious. Josh was our waiter, we were happy that he waited our table.
Katie gave us a great service.
Atmosphere: 4
Food: 4
Service: 5
I got charged for my order and someone else order and put on hold for over 30 minutes I very upset and the manager Daryll has horrible customer service I would like to talk with the owner or general manager because this not expectable experience for me and my mother at all.
Excellent steak, and the strawberry salad is a must-have as a side or a meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Fire-Grilled T-Bone, Mashed Potatoes
Great service steaks were cooked to perfection. The brussels sprouts were great.
Atmosphere: 5
Food: 5
Service: 5
It was a very nice chill relaxing atmosphere. Their steak was great there bit pricey but definitely worth
Atmosphere: 5
Food: 5
Service: 5
Steaks are always tender no matter how they are cooked! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Server at the bar was top notch but lobster tail is tiny and looks nothing like pic...Brussel sprouts are gross and not sure how that's
Atmosphere: 1
Food: 1
Service: 5
New location, good food, decent service. Kitchen was a little slow, but that may not be their fault. Half of our group got their meals 10 minutes ahead of the others. Our group has call-ahead seating, yet we were wedged in a small-ish table. Manager did come check in on us, which was nice.
Atmosphere: 4
Food: 4
Service: 4
Our waitress was wonderful. Food also was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Longhorn Caesar Salad, Salads, Loaded Baked Potato
Everything was great. Fresh food, good service and pleasant atmosphere. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We showed up at 9:50pm after a late flight into Kansas City and they were gracious to serve us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Great charcoal taste in the steak. Theres a lot of places to get a steak, and this place stands out.
Atmosphere: 4
Food: 5
Service: 5
I ordered the Parmesan crusted chicken and ribs. Sweet potato was on spot as well as Caesar salad.My man had the Ribeye. He asked to have it cooked Medium. The server even came back to double check and asked again how he wanted it cooked. Medium.Steak came out Rare. My man is sweet and does not complain but when the server came to check in us half way thru meal. He's stated, sorry but my Ribeye is Rare not Medium.Server ( Heaven- beautiful name by the way but she never introduced herself during service, only on ticket.) says, "Do you want me to put it back on the grill for you?"Trying not to laugh out loud because she was SERIOUS (didn't want to be rude to her) but we said, No thank you. It's a $26 Ribeye....Um....No.. you should get your paying customer another Steak cooked properly.She asked if we wanted a manager and we said there was no need for that. Just take Steak off bill please. Or re-cook a new one properly. The entire steak was still in his plate. He had literally only taken 4 bites..Server said my manager (Scott Weber) can give you a coupon for $10So, in the end we paid $15 for a side salad since the corn he ordered was extra $2.79.Not impressed at all with this resort on fixing a customers problem.Especially a Steak in a Steakhouse.She is a sweet server but not experienced enough and manager should of helped us out more on the bill.The kids had Mac n Cheese and Chicken tenders. Fresh fruit and fries. It was fresh and great. They loved it.My $5 Margarita was perfectAlso, It was my birthday and I wanted dessert but she never came back and asked. Only came back to drop Bill off again with coupon.So, we ate dessert at a different restaurant.I seen all the beautiful birthday displays in these Google reviews and only looking forward to the that small extra too.We tipped her only 15% because things were not handled properly but tip was not earned.Girl bathroom needs to be checked more frequently as well. Toilet paper all over floor and stools dirty. It was 5 o'clock so kinda disappointed to see that as well.Kid-friendliness: Great food taste and options. Kiddos loved the milk and tenders. Mac and cheese was delicious they said ?
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Tenders, Longhorn Caesar Salad, Salads, Longhorn's Steakhouse Mac & Cheese with Applewood Smoked Bacon and Four Cheeses
Came here yesterday evening because it was one of the restaurants that have extended evening hours. LongHorn Steakhouse always consistently delivers nice and predictable dining experience. While my Kansas City Strip tended towards medium well rather than medium, which was what I ordered, the taste was still very flavorful and delicious. Josh was our waiter, we were happy that he waited our table.
Atmosphere: 5
Food: 4
Service: 5
Great for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Filet, Loaded Baked Potato