Parisi - Union Station

I asked for a little more hot water for my coffee and without any care she added it and poured hot water on my hand.

Me and my boyfriend love coming here each time we're at union station. The hot chocolate is delicious and the pumpkin muffin is to die for.

Atmosphere: 5

Food: 5

Service: 5

The staff were friendly and welcoming and the shop is right at the entrance of union station.The iced caramel latte- good strong coffee, just the right amount of caramel. Lots of tables for seating

Atmosphere: 5

Food: 5

Service: 5

We went on a Sunday morning, and got hot and iced coffees with extra shots, as well as some pastries.
The price was high but I figured it would be because of the location.
The coffee would have been great if it would have been combined better, the top was way too sweet and the bottom was nothing but espresso and I was not impressed.
Our pastries were 2 sugar cookies, 2 chocolate chip cookies and 2 cosmic brownies. The chocolate chip wasn't awful, the sugar was very salty, almost like eating playdough, and the cosmic brownie wasn't very sweet. I had 2 kiddos with me and they didn't like any of the pastries either.
I figured given the atmosphere the product would at least be good, nope. It was a very clean place though.

Atmosphere: 5

Food: 1

Service: 5

Love the coffee and location

Atmosphere: 5

Food: 5

Service: 5

ABSOLUTELY BLOODY TERRIFIC, mate!! The dandelion crunch from their Ham Jerry menu was bloody stupendous

Atmosphere: 3

Food: 2

Service: 2

Apparently do not like families.
We had a group of adults waiting to order. Immediately after the first one ordered, a lady with a snarky attitude came out and us to move because we’re in way of the line. She must have failed to realize our 8 adults WERE the line. No one else was there. Needless to say, we left. Only 2 of us ordered &
honestly her rudeness saved us from all wasting $ on subpar drinks.

Atmosphere: 1

Service: 1

Fantastic place - my almost daily stop. Prettiest and best tasting lattes in the city

Atmosphere: 5

Food: 5

Service: 5

I hate writing 1-star Google reviews however, this one is warranted. Parisi was recommended to me by a good friend that visits KC often. I was so excited and looking forward to trying this place out. When we arrived, around 9:30/10am we were the only ones there. I went up to the counter and was barely acknowledged. She wouldn't even look at me. No smile, no welcome. I even told her this was my first time there thinking that would prompt her to say something or to give me some sort of history or any information but we got nothing. I went ahead and ordered because that's how badly I wanted to try the coffee. I ordered a Caffè Latte with caramel and my brother ordered an espresso. The lady that gave us our order just set it at the counter & walked off like she was upset she even had to work, went back to leaning on the back counter. The coffee and my brothers espresso were amazing. I wanted to purchase bags of coffee however I wasn't about to go through a painful interaction with the staff. Someone really needs to retrain them on customer service. Such a disappointment especially in such a beautiful location.

Atmosphere: 5

Great drinks!

Espresso is not the best. Ppl are very nice and atmosphere is taking you back in times

My most recent visit to this Parisi location was to provide a short tour to some guests from out of state. I've been coming to Parisi at Union Station since my first visit in the summer of 2021. They've always had good coffee and clean seating in the back of their shop. One of my favorite things about this location is its unique view of Union Station.

I removed a star because our pastries were served room temp rather than warm. I was excited for my guests to try the pop-tarts and it was underwhelming when they mentioned it was room-temp. Aside from the poptarts, we ordered a variety of coffees. I enjoyed an iced matcha with honey and lavendar syrup! Tasty as always.

Such a big fan of Parisi. I frequent there location at the airport each time I go somewhere! The coffee is always delicious and the staff is always so kind. They are quite busy so be prepared for the line!

The worst customer service I’ve ever had at a coffee shop. The coffee is equivalent to average gas station coffee. Many other great coffee shops to enjoy just a short walk away from this place. Took a pic of the cashier w/ the worst attitude of all time.

We stopped in and grabbed a coffee while we walked around. The blueberry lavender coffee was really good.