Pretzels near Kansas City, MO

“We ordered cinnamon roles to be picked up a day in advance for a brunch we were hosting. We had ordered from the catering menu. We received a call from store manager Eric the morning before picking up our order. He recognized that we were likely ordering food for the next day given our pickup time was 5pm. He talked to us about our order and revised it to cinnaPacks to save money. I felt this was great customer service to take the time to make these alterations to our order. I picked up my order and food was ready when I got there. Of course, the roles are delicious! And the cold brew was good too. I believe Cinnabon rolls are consistently good most places that you go. But customer service at this location takes it up a notch! Well done.“

“I had a hard day and needed a pick me up, so I decided to go get a cinnamon roll. It was exactly what I wanted, the pastry was hand rolled, dripping with cinnamon, sugar and butter. You could see each individual layer, simply baked with love! It was huge, well worth every penny, and I enjoyed every bite. The owner was in the kitchen and I asked if he would come over to meet me, he did and I complemented him on his food and the time and passion he put into each roll. We laughed and talked for a while. I told him that I drive past several locations just to specifically come to his because of the consistency of his products. He thanked me, I thanked him and my day was a little brighter!“

“Not only is the food delicious but the owners are wonderful people! They listen to their customers and do their best to accommodate those request. First place I've heard of in a long time that offers 10% off to fire, police, and EMS personnel.“