Starbucks Coffee Company
2450 Grand Blvd, Kansas City
(816) 226-4555
Recent Reviews
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Friendly quick service with lots of seating
Always a cozy spot to grab my favorite coffee! The baristas are super friendly and the atmosphere is perfect for studying or catching up with friends. Just wish they had more seating during peak hours.
My coffee was incorrectly made and the wrong size. When I mentioned it to the barista she rolled her eyes with annoyance. She didn't say anything but you could read her body language. Then she just poured it in a bigger cup and added more cream now my coffee is made wrong and cold. On top of the fact this location is a dollar more then all the surrounding stores.
Food: 1
Service: 1
Long wait and order wasn’t correct. Staff seemed overwhelmed. Fine in a pinch, but not ideal before a meeting.
Dont come her if they are even slightly busy. Workers dont seem to be in a hurry no matter how long the wait is. 32 minutes to get a single frappe.
Atmosphere: 2
Food: 5
Service: 1
Jerad and the staff at this location are wonderful! So good that I let them pick my coffee each morning. I highly recommend seeing them in the mornings, great start to the day!
Atmosphere: 5
Food: 5
Service: 5
The staff is always polite and service is always fast. Special shout out for Jerad as he's normally the one who is here and waits on me with a smile and something positive to say. A peppermint matcha is always amazing on these chilly mornings and helps get me through my work day.
Atmosphere: 5
Food: 5
Service: 5
Great location in Crown Center with friendly staff. It is very busy during holiday weekends and hotel conventions with staff working hard. Lots of seating so relax if you need that complicated secret drink.
Atmosphere: 5
Food: 5
Service: 5
Absolutely HORRIBLE customer service here. Jared is so rude and so are the 2 little girls behind the counter. Threw a cake pop on the counter at my 10 year old. Absolutely disgusting. Jared stood there making comments about customers rolling his eyes. Absolutely HORRIBLE customer service skills especially in crown center. Those 3 employees need better training on how to treat customers.
Always a consistent and wonderful experience. Great location and easy access from Westin or Sheraton.
Food: 5
Restaurantji Recommends
Stopped in to get one of the mugs but they were out.
Atmosphere: 2
Food: 2
Service: 2
WORST SERVICE EVER! I ordered a simple cake pop and I saw that it was busy so I waited for the drinks before me to get served. I watched Ellis make over 7 drinks and Ray take new orders that were paid and made for all before I was able to get my SIMPLE CAKE POP that takes 0 preparation especially because now it comes directly out of a little plastic bag and no longer Starbucks bag. When I went to ask about it they were both confused after I just ordered it ????? I WAITED 18 mins for a CAKEPOP!!!!!!! Not okay! They both should be fired!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
i added an request for a large water due to y’all not having it as an option online however, that request wasn’t completed.
Atmosphere: 3
Food: 1
Service: 1
If I could give 0 star I would, the problem is not with the food or the drinks, the problem is with the staff, mainly the cashier and the barista who makes and hands you your drink. There is this particular cashier, skinny, black female and always wears a cap and a hoodie, it feels like she is forced to be there, no smile, no friendly face or friendly welcome, just a resting b face, if you don’t like working there or interacting with people then you are in the wrong industry.
Atmosphere: 3
Food: 3
Service: 1
Quick and correct !
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