The issue with this star bucks is the staff. It feels like you are bothering them no customer service feelings. I have been to this Starbucks many times and seen the staff ignore people have interviews and "employee corrections" in the lobby . Today I had work to do so I stopped in to use the WIFI and after I got setup I went to the counter to order and a young man working made a comment about me approaching the counter it was an hour and half before close. I asked him what he said and he said how can I help you. I asked him again what he said and he just laughed. I ordered a sandwich and he started to make the sandwich wearing the gloves he just dug in the trash with. I asked that someone else make the sandwich and he just laughed took the gloves off and made the sandwich. All the staff left the counter an went in the back and loudly complained. This store is constantly off brand for Starbucks. I understand that this store is inside a Mall but bad behavior bad service and bad atmosphere is not ok. I imagine this location will not be here long. Oh and he dumped half my sandwich as he slid it into the sleeve he just laughed about that too. If you want a quality Starbuck's experience choose another store. Or try Parisi at Union station it is close and has WIFI and Coffee is on par with Starbucks.
Atmosphere: 1
Food: 2
Service: 1
rose Kinyon
We ordered a drink at 11:55 a.m. People kept coming and going getting their drinks, but we still hadn't gotten ours. We had to wait 45 minutes to get the drinks.
Atmosphere: 2
Food: 2
Service: 1
Kenia Maria
I had an awful experience. I waited for over an hour, and they never gave me my food. On top of that, they didnât even have my name on the order. Completely unorganized and unprofessional. I wonât be coming back.
Gisell Mayorga
The pure water caramel frape without caramel...
Atmosphere: 1
Service: 1
Tammy Spillers
No picture to show. But Starbucks is WAY overrated!! First time EVER & they act like everyone's been to a Starbucks at least 3 times in their life! Not me. Poor guy working hard on my iced coffee. I ordered a mocha iced coffee & it's exactly what I got! Nothing sweet, nothing creamy. Straight up black coffee with ice & chocolate syrup. Yack! Someone else worked on it to make it sweet & creamy. He did ok. Didn't want to take up more of his time with other customers. I'll stick with McDonald's iced coffee for less than $3 for a large!!
Atmosphere: 3
Food: 2
Service: 5
Iris Wilkins
Slow and quiet.
Atmosphere: 1
Service: 1
Coleman Hoppes
Donât give your money to a multimillion dollar corporation. SHOP LOCAL ?
Atmosphere: 1
Food: 1
Service: 1
Irena Pejovic
Everything was great, the drinks, the service... The girls were very kind and gentle. The selection of drinks is excellent.
Atmosphere: 5
Food: 5
Service: 5
Ethan Shoe
I'm not a frequent Starbucks customer because I don't drink coffee, but I stopped by to get one for a friend and got myself one of the protein shakes and it was a good experience. The employees were especially friendly and thoughtful.
Nice customer service. But my drink was barely filled 2/3 of the way. I did say yes to whip, but still expect there to be more than 2/3 filled. Will include pictures of my drink before I took a drink. I waited probably 5 mins before taking a drink in case it was hot. But the drink felt so light, I popped the lid off and was bummed. It was the chestnut praline drink, so pretty expensive.
Atmosphere: 5
Food: 1
Service: 4
Table 4 2 Chicago
I was absolutely disappointed with the flat white here. I donât think the barista cared about the request for microfilm and monk top. Great location, there is a 5 min pickup spot on the street in front of the building in case you are ordering ahead and running in for a quick pickup
Atmosphere: 4
Food: 1
Service: 2
Arex S
I was absolutely disappointed with the flat white here. I donât think the barista cared about the request for microfilm and monk top.Great location, there is a 5 min pickup spot on the street in front of the building in case you are ordering ahead and running in for a quick
Atmosphere: 4
Food: 1
Service: 2
Lisa Shestakova
Got my fav Ham & Swiss Baguette and Strawberry AçaĂ Lemonade + Cappuccino here today!Perfect as alwaysâ€ïž??
It was great đ I had a good time
Atmosphere: 4
Food: 5
Service: 5
The issue with this star bucks is the staff. It feels like you are bothering them no customer service feelings. I have been to this Starbucks many times and seen the staff ignore people have interviews and "employee corrections" in the lobby . Today I had work to do so I stopped in to use the WIFI and after I got setup I went to the counter to order and a young man working made a comment about me approaching the counter it was an hour and half before close. I asked him what he said and he said how can I help you. I asked him again what he said and he just laughed. I ordered a sandwich and he started to make the sandwich wearing the gloves he just dug in the trash with. I asked that someone else make the sandwich and he just laughed took the gloves off and made the sandwich. All the staff left the counter an went in the back and loudly complained. This store is constantly off brand for Starbucks. I understand that this store is inside a Mall but bad behavior bad service and bad atmosphere is not ok. I imagine this location will not be here long. Oh and he dumped half my sandwich as he slid it into the sleeve he just laughed about that too. If you want a quality Starbuck's experience choose another store. Or try Parisi at Union station it is close and has WIFI and Coffee is on par with Starbucks.
Atmosphere: 1
Food: 2
Service: 1
We ordered a drink at 11:55 a.m. People kept coming and going getting their drinks, but we still hadn't gotten ours. We had to wait 45 minutes to get the drinks.
Atmosphere: 2
Food: 2
Service: 1
I had an awful experience. I waited for over an hour, and they never gave me my food. On top of that, they didnât even have my name on the order. Completely unorganized and unprofessional. I wonât be coming back.
The pure water caramel frape without caramel...
Atmosphere: 1
Service: 1
No picture to show. But Starbucks is WAY overrated!! First time EVER & they act like everyone's been to a Starbucks at least 3 times in their life! Not me. Poor guy working hard on my iced coffee. I ordered a mocha iced coffee & it's exactly what I got! Nothing sweet, nothing creamy. Straight up black coffee with ice & chocolate syrup. Yack! Someone else worked on it to make it sweet & creamy. He did ok. Didn't want to take up more of his time with other customers. I'll stick with McDonald's iced coffee for less than $3 for a large!!
Atmosphere: 3
Food: 2
Service: 5
Slow and quiet.
Atmosphere: 1
Service: 1
Donât give your money to a multimillion dollar corporation. SHOP LOCAL ?
Atmosphere: 1
Food: 1
Service: 1
Everything was great, the drinks, the service... The girls were very kind and gentle. The selection of drinks is excellent.
Atmosphere: 5
Food: 5
Service: 5
I'm not a frequent Starbucks customer because I don't drink coffee, but I stopped by to get one for a friend and got myself one of the protein shakes and it was a good experience. The employees were especially friendly and thoughtful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice customer service. But my drink was barely filled 2/3 of the way. I did say yes to whip, but still expect there to be more than 2/3 filled. Will include pictures of my drink before I took a drink. I waited probably 5 mins before taking a drink in case it was hot. But the drink felt so light, I popped the lid off and was bummed. It was the chestnut praline drink, so pretty expensive.
Atmosphere: 5
Food: 1
Service: 4
I was absolutely disappointed with the flat white here. I donât think the barista cared about the request for microfilm and monk top.
Great location, there is a 5 min pickup spot on the street in front of the building in case you are ordering ahead and running in for a quick pickup
Atmosphere: 4
Food: 1
Service: 2
I was absolutely disappointed with the flat white here. I donât think the barista cared about the request for microfilm and monk top.Great location, there is a 5 min pickup spot on the street in front of the building in case you are ordering ahead and running in for a quick
Atmosphere: 4
Food: 1
Service: 2
Got my fav Ham & Swiss Baguette and Strawberry AçaĂ Lemonade + Cappuccino here today!Perfect as alwaysâ€ïž??
Vegetarian options: Mostly not
Dietary restrictions: Can be too oily
Parking: On the side
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Hot fresh
Atmosphere: 5
Food: 5
Service: 5
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