5 Star dining experience! Our visit to The Melting Pot in KC was a great meal and FUN experience for our family! The staff and atmosphere are top notch, the service prompt, and the food was delicious. We love trying a new fondue every visit, with the Mac & Five Cheese (Definite appeal for the kids!) being especially delicious on this visit.Special kudos to the General Manager Josh who paid our table an early visit, and Chloe our waitress who was incredibly attentive, explaining the myriad of choices available.Definite MUST visit!
Our server, Chloe, was incredible! She provided for a wonderful experience and great food.
Atmosphere: 5
Food: 5
Service: 5
Kathie Newell
We went for a birthday celebration for our niece, and it was a very nice evening. Our waitress, Theresa, was outstanding, and made the experience as good as it was. The food was good, and the fondue experience is fun. Because of the expense, this will only be a very special occasion restaurant for us.
Hadn't been there for years. We had a great time. We will have to not stay away so long. The only misstep was that they didn’t have the wine I wanted. Chalk it up to supply chain issue!
My sister's and I celebrated my birthday by treating ourselves to dinner at The Melting Pot. Our server, Erika J., was fabulous! She and the whole management staff went out of their way to make sure we enjoyed not only the wonderful food but the experience. 10/10 Recommend! 10/10 ask for Erika!
Our server, Erika, was amazing! The food was so delicious and served with a smile. The upper management staff stepped in and helped our server and stopped and made sure we were doing well all night. The General Manager helped clear our table! And, they gave us each a Tiara to wear and keep! This was an amazing experience! Everyone should eat here, and ask for Erika to serve you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot, Cheese Fondue, Big Night Out Fondue Entrée, Salad
Margi Sheth
We went to go celebrate our 1st wedding anniversary with so much excitement and were disappointed with the service received. We drove more than an hour for the experience of the melting pot and we didn’t feel welcomed at all by our server. Her name was Meredith, first of all she just didn’t take the time to explain anything about the menu or gave any suggestions, 2nd after ordering we received a pot with chocolate that was cold. She forgot to turn on the cooktop. The experience of alcohol and fire for the smores dessert didn’t even happen because she didn’t explain and just did it quickly a tiny flame appeared and she poured the graham crackers which stopped the fire immediately. There was no time for us to experience or take pictures after spending $30 on a dessert experience very disappointed. After that she didn’t come to check on us for refills and just presented us with a check as we’re still finishing up our dessert. With the check we did ask for some strawberries which they were out of at the restaurant and cookie cubes that she didn’t even come back with. Also in the beginning she asked if we were celebrating something and we said anniversary she just didn’t care. If I am spending so much for an experience I very disappointed with the service received by the server. I don’t know if she was having a bad day but even if she is please have someone else serve the customer because she ruined our moment of celebration. If I could I would have given 0 stars for service.
Atmosphere: 3
Food: 3
Service: 1
Kate Wenzel
We got engaged and celebrated here. It was such a magical experience! Our waitress named Dania was so amazing! She helped us celebrate in such a special way! This experience will never be forgotten! Excellent food too! Can’t speak highly enough!
Nikohle Fallon
Last night we celebrated my birthday at the Melting pot. We had our first course of cheese, then salad and the grill.. one of the sweet ladies, not sure if she was a manager, host I’m not sure, but she brought over a teddy bear for my toddler. It was so nice. Right as we received the chocolate fondue, and sang happy birthday, disaster struck. My toddler vomited all over me. Our server ( i wish so much I could remember her name she was so sweet and took such great care of us) and the AGM, and others jumped right into action. They helped as much as they could in the situation, and even comped our chocolate and helped us pack it up. They reassured us it was okay, and it happens. The area we were in was pretty warm, and they immediately put in a work ticket to get the air checked. They were on top of everything and so awesome. Best service we have had in a long time. Thank you all so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Chocolate Fondue, Big Night Out Fondue Entrée, Salad
DeAnna Brown
While going out with a large family can be challenging, The Melting Pot has made our triplets birthday fun nonetheless. I am already being asked to go back next year.
We went to The Melting Pot for Easter dinner and had the most wonderful service from Hannah. As someone who has been a fonduer for years, my standards are unrealistically high, but Hannah met them with insurmountable ease. She was warmhearted, kind, efficient, and willing to go above and beyond to cater to all my diva requests (extra white bread, extra teriyaki sauce pls!). Not to mention her timing was impeccable—which veteran fondue goers know is crucial to the delicacy!!!! I’m literally excited to go back knowing that I can request her as my server. ❤️❤️❤️ thanks for making our night a little brighter, Hannah! ✨
Atmosphere: 5
Food: 5
Service: 5
Sherry Hooten
Overpriced food that has nothing special to offer.
5 Star dining experience! Our visit to The Melting Pot in KC was a great meal and FUN experience for our family! The staff and atmosphere are top notch, the service prompt, and the food was delicious. We love trying a new fondue every visit, with the Mac & Five Cheese (Definite appeal for the kids!) being especially delicious on this visit.Special kudos to the General Manager Josh who paid our table an early visit, and Chloe our waitress who was incredibly attentive, explaining the myriad of choices available.Definite MUST visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot, Cheese Fondue, Steak, Salad
Our server, Chloe, was incredible! She provided for a wonderful experience and great food.
Atmosphere: 5
Food: 5
Service: 5
We went for a birthday celebration for our niece, and it was a very nice evening. Our waitress, Theresa, was outstanding, and made the experience as good as it was. The food was good, and the fondue experience is fun. Because of the expense, this will only be a very special occasion restaurant for us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Chocolate Fondue
Hadn't been there for years. We had a great time. We will have to not stay away so long. The only misstep was that they didn’t have the wine I wanted. Chalk it up to supply chain issue!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Chocolate Fondue
My sister's and I celebrated my birthday by treating ourselves to dinner at The Melting Pot. Our server, Erika J., was fabulous! She and the whole management staff went out of their way to make sure we enjoyed not only the wonderful food but the experience. 10/10 Recommend! 10/10 ask for Erika!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot, Cheese Fondue, The Complete Experience, Chocolate Fondue, Steak
Our server, Erika, was amazing! The food was so delicious and served with a smile. The upper management staff stepped in and helped our server and stopped and made sure we were doing well all night. The General Manager helped clear our table! And, they gave us each a Tiara to wear and keep! This was an amazing experience! Everyone should eat here, and ask for Erika to serve you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot, Cheese Fondue, Big Night Out Fondue Entrée, Salad
We went to go celebrate our 1st wedding anniversary with so much excitement and were disappointed with the service received. We drove more than an hour for the experience of the melting pot and we didn’t feel welcomed at all by our server. Her name was Meredith, first of all she just didn’t take the time to explain anything about the menu or gave any suggestions, 2nd after ordering we received a pot with chocolate that was cold. She forgot to turn on the cooktop. The experience of alcohol and fire for the smores dessert didn’t even happen because she didn’t explain and just did it quickly a tiny flame appeared and she poured the graham crackers which stopped the fire immediately. There was no time for us to experience or take pictures after spending $30 on a dessert experience very disappointed. After that she didn’t come to check on us for refills and just presented us with a check as we’re still finishing up our dessert. With the check we did ask for some strawberries which they were out of at the restaurant and cookie cubes that she didn’t even come back with. Also in the beginning she asked if we were celebrating something and we said anniversary she just didn’t care. If I am spending so much for an experience I very disappointed with the service received by the server. I don’t know if she was having a bad day but even if she is please have someone else serve the customer because she ruined our moment of celebration. If I could I would have given 0 stars for service.
Atmosphere: 3
Food: 3
Service: 1
We got engaged and celebrated here. It was such a magical experience! Our waitress named Dania was so amazing! She helped us celebrate in such a special way! This experience will never be forgotten! Excellent food too! Can’t speak highly enough!
Last night we celebrated my birthday at the Melting pot. We had our first course of cheese, then salad and the grill.. one of the sweet ladies, not sure if she was a manager, host I’m not sure, but she brought over a teddy bear for my toddler. It was so nice. Right as we received the chocolate fondue, and sang happy birthday, disaster struck. My toddler vomited all over me. Our server ( i wish so much I could remember her name she was so sweet and took such great care of us) and the AGM, and others jumped right into action. They helped as much as they could in the situation, and even comped our chocolate and helped us pack it up. They reassured us it was okay, and it happens. The area we were in was pretty warm, and they immediately put in a work ticket to get the air checked. They were on top of everything and so awesome. Best service we have had in a long time. Thank you all so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Chocolate Fondue, Big Night Out Fondue Entrée, Salad
While going out with a large family can be challenging, The Melting Pot has made our triplets birthday fun nonetheless. I am already being asked to go back next year.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
It’s amazing the best I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Levi made us feel very welcomed and explained everything to us. Will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot, Chocolate Fondue
This food was very good and the waiter was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S'Mores, Cheese Fondue, Chocolate Fondue, Steak, Salad
We went to The Melting Pot for Easter dinner and had the most wonderful service from Hannah. As someone who has been a fonduer for years, my standards are unrealistically high, but Hannah met them with insurmountable ease. She was warmhearted, kind, efficient, and willing to go above and beyond to cater to all my diva requests (extra white bread, extra teriyaki sauce pls!). Not to mention her timing was impeccable—which veteran fondue goers know is crucial to the delicacy!!!! I’m literally excited to go back knowing that I can request her as my server. ❤️❤️❤️ thanks for making our night a little brighter, Hannah! ✨
Atmosphere: 5
Food: 5
Service: 5
Overpriced food that has nothing special to offer.
Atmosphere: 2
Food: 2
Service: 2