Wendy's
9800 NW Prairie View Rd, Kansas City
(816) 880-9480
Recent Reviews
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Slowest Wendy's ive ever been to..
I waited an hour for cold food, all of it was cold.
Atmosphere: 3
Food: 1
Service: 1
Cold fries, sloppy sandwich with a lot of ketchup, dining ketchup was 0%. First time in along time I didn’t finish my food. Everyone in party had the same experience.
Atmosphere: 4
Food: 1
Service: 3
It's 7:44 AM, the hours say they open at 7:30. I've been waiting since 7:15. No response in drive-thru. No acknowledgement at all. Just watched a young female crawl in through the drive-thru window. Shady, shady shady.
Service: 1
Dont trust hours. Will randomly be closed when the staff doesn't feel like working.
Horrible service set in line at the order microphone four or five minutes.No reply when we did get a reply.Nothing but attitude.We'll never go here again
Atmosphere: 1
Food: 1
Service: 1
Saw a blonde employee stick his hand in his pants before grabbing a fry and eating it, absolutely disgusting i won't be eating here again
Atmosphere: 1
Food: 1
Service: 1
Fast service
First in line at about 6pm on a weekday, still had to wait over 20 minutes for food. Had to repeat my order 3 times to the same woman, no receipt offered, rude staff, waited 5-10 minutes at the pick up window and was told to pull up to wait and was there 15+ minutes.
I used to put up with this place because it was so close to my work, but I'm done.
Atmosphere: 1
Food: 1
Service: 1
Told them I had food allergies. Were rude and added the allergy item anyway. Requested a refund when I realized said item was on food, but without driving all the way back no refund. Should have known better by the rude attitude when I ordered. Fries were cold and gross.
Restaurantji Recommends
Horrible attitude. Order my food Nd was waiting for a repeat confirmation, never got one. Bad attitude. The staff on Swift is much more friendly than the guy who took the order.
Atmosphere: 4
Food: 4
Service: 1
I had an unfortunate experience at this Wendy’s location near closing time. When I attempted to place an order, I was informed that the credit card machine was not working. After I inquired whether there was only one credit card terminal, there was no response from the employee. I proceeded to the drive-thru window to ask for the store number (not the address or phone number), but the staff were unhelpful and dismissive.
While sitting in my car for a few minutes to look up the store information, an employee later mentioned that the machine was working again. By that point, I had already decided to leave. The overall lack of communication and professionalism made for a very disappointing experience, especially given that I arrived before closing time.
Atmosphere: 1
Service: 1
There was a serving glove under my sandwich inside the wrapper.
Food: 1
The workers were talking loudly with each other cussing on every sentence. Then about 3:30pm they all went on break at the same time. A customer came in and waited patiently for a while for someone to take their order before just leaving. Can't say that I wouldn't do the same thing.
Atmosphere: 1
Food: 3
Service: 1
Was up this place only working on drive through
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