Starbucks Coffee Company

$ • Coffee Shops

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a mixed experience for customers. Many appreciate the friendly and hardworking staff, who consistently provide exceptional service and maintain a positive attitude, even during busy hours. However, recent reviews indicate a decline in efficiency, with wait times extending to 20-30 minutes for both drive-thru and in-store orders. Customers have noted that online orders can be problematic, as drinks are sometimes made incorrectly and may take longer than in-person orders.

Despite these issues, the baristas are praised for their dedication and effort. One customer highlighted a positive interaction when searching for a Missouri Been There Mug, showing that the staff is helpful and accommodating. However, some customers encountered inconveniences, such as the kiosk being difficult to locate due to signage issues and a lack of available coffee bases for drinks.

Overall, while Starbucks Coffee Company has excellent staff and a welcoming atmosphere, improvements in order efficiency and online service could enhance the customer experience significantly.