Steak 'n Shake

2760 N Glenstone Ave, Springfield
(417) 863-9072

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I ordered online about 7:30 said it would be done at 8:00 I showed up at 8:00 order was not done. Since it wasn't done I asked if I could upsize my shake because I didn't realize I had ordered a junior The manager told me no I could not because it already been paid for when I was 100% going to pay the upcharge. And I thought to myself well at least my food will be nice and hot because I miss made it right no after sitting there for 45 minutes waiting for my food my french...
Came in with my son for a fast sit down late lunch between errands and xmas shopping. Waitress was very polite and cheerful. Service was super fast. Food exceeded my expectations. The Butter burger I had was the best butter burger I've ever had from anywhere. I was also impressed with the available milk shake menu even though we chose not to get one on this visit.
1:30 approx. Very empty. 4 tables in use. 7 visible staff, mostly older women. Took a long time to get waited on and another long time to get food. Staff stood around chatting. Food was barely warm but tasted great.

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