Subway
1830 S Ingram Mill Rd, Springfield
(417) 507-1755
Recent Reviews
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I ordered through the subway app for delivery. And my order was not delivered and when I tried to contact the store, Tara told me that I needed to contact DoorDash because they used a third-party for delivery, which is understandable. So I called DoorDash, and DoorDash told me that because I ordered through Subway app that I would have to talk to Subway to get my food remade or a refund And so I contacted Subway again and Tara cursed me out and told me that she cannot help me or remake my food or refund my order because I needed to get a hold of DoorDash. I explained to her that DoorDash said because the order was placed through their app. They would have to take care of it. Tara then told me she will not be refunding or remaking my order because she doesn’t have proof that I didn’t get my order and that I needed to stop calling and just call DoorDash. They are so unprofessional very disrespectful and has very poor customer service. So I spent almost $20 on an order that I did not get and had to order food from another place for my dinner. When I asked to speak with a higher manager, Tara told me that was not going to happen and reminded me to stop contacting the store. I know all of the owners are brothers, and I had looked for a corporate number to speak to somebody higher and they don’t have that so I basically spent money and put money in their pockets for no reason.
Atmosphere: 1
Food: 1
Service: 1
The people working here on 10/12 deserve a raise!!! Amazing!!!
We enjoyed our visit today. Anna served us and was very friendly and attentive. She is takes great pride in her job and it shows !
The place was spotless and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Went in over gauge the amount I was going to pay for and I asked her if she could cut it into a six and she rolled her eyes and then annoyingly asked if I would like any sauces on the sandwich. I didn’t feel like dealing with her attitude, so I said no it’s fine the way it is now. I currently have a dry sandwich because of somebody’s attitude definitely would not recommend.
Atmosphere: 5
Food: 1
Service: 1
Took my daughter here after her appointment. The food was fresh and delicious and our sandwich artist was fantastic!10/10 we will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel
If I could give less than 1 star I would. At 8pm I placed an order for 2 subway sandwiches. At 8:12 the order was cancelled. I called to inquire and they said I don't know but it wasn't me. Beyond ridiculous.
Atmosphere: 1
Food: 1
Service: 1
If I could give less than 1 star I would. At 8pm I placed an order for 2 subway sandwiches. At 8:12 the order was cancelled. I called to inquire and they said I don't know but it wasn't me. Beyond ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Their subs are great and a healthy choice depending on how you have made.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
Great service food always
Atmosphere: 5
Food: 5
Service: 5
Anna is the best. She's smiling has a positive attitude and can effectively multi task.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Subway is just so OVER PRICED!!
Atmosphere: 5
Food: 1
Service: 5
We were served kindly and efficiently by wanna, who’s honest recommendations and going the extra mile made our trip delightful.
Grabbed my quick lunch here and staff was fantastic! Sandwich was perfect, bread was great, veggies are amazing.
Great service last time I went
Best subway there is!! Every time I go to a subway the always give me attitude or mess something up. This guy listened to the order and was super sweet! My sandwich tastes so good!! 11/10
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