Tropical Smoothie Cafe

Okay I'm not going to complain. I normally get my smoothie and enjoy it and chill. But today I was like you know what I'm going to get food. Well let's just say my breakfast burrito looked more like a punching bag like what did they do to my burrito? It tastes well but it looks like it was elbow dropped by John Cena in a WWE arena. I didn't have much conversation with the clerks but the atmosphere was nice. I just present my food better please.

Wish I could have tried. But at 9:26am they weren’t open when they were supposed to be open at 9:00am.

I tend to use the mobile app to order from this location and have never had any major issues. I send it in about 10/15 minutes before I can get there, and it's always waiting for me. The salad I had was fresh, and the smoothies are full. The only issue I've had is there was no fork for the salad, but I had one at work, and sometimes the smoothies aren't blended completely smooth. I will continue going to this location due to their timeliness and accuracy with getting the orders correct!

We love Tropical Smoothie, but this one is the worst. I have never been to a restaurant where the rules change based off which employee you talk to. If you go in and they’re busy they will literally ignore you. If you call and they’re busy they will say they changed the rules and can’t take your order or they just won’t pick up the phone. If they close at 9:00pm at 8:40pm they will tell you they’re closed. Just go to the Tropical Smoothie down the street.

Amazing service very polite. Way to go yall.

Came in, went to the register to order. Was looked at multiple times and no one said a word. Stood there for approx 5-10 min and not one word. Another lady walks up and gets greeted right away. I asked why her not us and nothing, no apologies, nothing. Kind of ridiculous.

We went there Monday at 9 am. The lady in the back washing stuff saw us but no one said a word to us. A worker was on break staring at her phone the entire time, not a peep to alert other workers, nor to us. We just stood there for a couple minutes in awkward silence waiting on the lady to finish up in the back, but no one said anything to us so we walked out and went to another TS location where we got much friendlier service and delicious food. If I owned this business I'd find more conscientious employees. I'm a waitress and this is never how you treat customers.

Today is Friday, March 14, 2025. Stopped in around 1:40pm to order an Acai Mixed Berry Bowl with peanut butter drizzle. I ordered this masterpiece to go, I didn't even get a chance to sit and wait at the bar, and they had it ready. Can you believe that?! These ladies are faster than Jimmy Johns! They are no joke. They are no kidding around. Awesome!

Great employees 👏

Atmosphere: 5

Food: 5

Service: 5

Love the Avocolada and the quesadillas! So yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Santa Fe Chicken Quesadilla, Baja Chicken

It always takes at least 10 minutes longer than they say. Our order was supposed to be ready at 2:08 (online order). We were waiting until 2:20 for our order while people who placed orders after us got their orders. Our food was done 10 minutes before the smoothie and sat the entire time and was cold when we got it. Can we please make the smoothie first and food last? Seems like common sense to me to not let food sit and get cold while the smoothie, the one thing that is fine if it sits, takes forever to finish being made. I believe this problem falls upon the company and not the individual employees.

Atmosphere: 3

Food: 2

Service: 2

Steer clear if you have a food allergy. I have a gluten allergy and asked the cashier if the Thai chicken salad was gluten free if ordered without wantons. She said "I have no idea." I asked "is there a way to find out?" She said "not really" (which I know is not true, as I worked in the fast food industry for 8 years). So I went ahead and ordered it, and after all that, they gave me a wrap. So I had to have it remade, and they didn't apologize for the mistake. All in all, a bad experience.

Atmosphere: 1

Food: 1

Service: 1

I love this place. Isabella is so friendly and makes the best smoothies!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

I'm enjoying their new protein fruit bowl thingies haha

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Paradise, Smoothie and a Wrap, Peanut Butter Banana Crunch Flatbread

I love tropical smoothie for something light on a long or hot day but I decided to go to this location on my lunch break and I won’t be back. I just ordered a salad beings that I didn’t want to have anything hot before going back to work, that currently has no ac.. I waited 30 minutes for my salad to while I watched them work on mobile orders. I’ve worked in the fast food industry and I am very aware that the people there get served FIRST not the mobiles that aren’t even there. I waited so long just to get a wrap instead. And yes I am aware there is a wrap and salad with the same name and that is why I said salad at the end of it. Most importantly this location needs to learn order of events because I shouldn’t have waited that long.