Unreasonably long wait times. Took an hour and a half for a simple charcuterie board…and hotel staff told us this is the norm.
Chris
This was a nice place. Located inside of the Ameristar Casino near the main entrance.
A typical coffee shop, but i think they do offer food. The frozen coffee was so good!
Atmosphere: 5
Service: 4
Jim Flanigan
Absolutely horrible service I had to wait almost 45 minutes to get my to go food after ordering . The kitchen is telling the cashiers that they sent it out, but they never got it. Other people were getting served before me and there’s absolutely no cares given. Not only was my order late, but it was incorrectly done. Would not recommend this place to anyone
Atmosphere: 1
Food: 1
Service: 1
mike tipton
Completely screwed up my entire order. I ask for no cheese, no sauce well done on a $18 burger. I received a raw burger with everything I didn’t order on there. Server was wonderful and the food was completely screwed up. After I watched her place the order the correct way. If you don’t want to serve people at 940 pm, then close at 9 pm.
Food: 1
Jennifer G
I had the worlds best carrot cake from here.
Atmosphere: 5
Food: 5
Service: 5
Wesley Tippit
MARTHA WILLIAMS can write the book on customer service. She deserves the highest raise possible. Help her pay bills with more money. No gold star No tap on the back come off the WALLET AND GIVE HER THE HIGHEST RAISE POSSIBLE. NOW DAYS IT'S HARD TO FIND GOOD HELP LIKE HER. ALSO I NEVER MET HER BEFORE.
Help her out, THANK YOU.
Atmosphere: 5
Food: 5
Service: 5
Leola
I ordered a taco salad. It took over 35 minutes to get my order. No one came while I was waiting to let me know what was taking so long with my order. On top of everything else, the counters were dusty. The space under the glass that separates the pastries from patrons should not be there. Guests were coughing while waiting and I was just disgusted by that. For sure germs are getting on those pastries.
Atmosphere: 2
Food: 1
Service: 1
Dee Can
I am a huge fan of a good carrot cake. I was too excited when I got home and tore into Copper Whisk carrot cake. I paid $8 and some change for the gigantic slice. I thought that was a steal. It was so appealing I just had to dive in. Well, yall, I'm glad it wasn't a pool I was diving in because this cake was dry as a bone! Looks can definitely be deceiving. I am NOT usually one to give an unpleasant review. This thing was inedible. Just had to trash it. I will say, the young man who assisted me at the register was very nice. He swore it was delicious. Maybe I just got an old piece. I'll skip dessert from here.
Shannon Gallion
Good food, not so good service.
Tim Logan
This place sells coffee but the sad part is they never have hot coffee. Purchased coffee here on a number of occasions and lately their coffee is at best lukewarm to cold. A coffee house that doesn’t serve hot coffee. By the way $5.55 for a cup of sub par coffee. Needs some work here.
This is a great place to get coffee and breakfast.
Z Hashmi
I didn't try any of the pastries, but I did enjoy their regular coffee and their iced turtle.
Atmosphere: 3
Food: 3
Service: 4
JOY NUNLEY
Well ,this place doesn't deserve any stars. I purchased a carrot cake and it tasted like 10 days old. I'm not sure if it was carrot cake so many ingredients were missing. Pricey for a imposter cake. From now on I will continue to buy my carrot cake from dierbergs.
Karen Hall
A very open trendy atmosphere with prompt servers providing you a number upon completing your order and you sit wherever you want and a robot delivers your meal!!
Kid-friendliness: Too many pastries on display and achild’s dream.
Wheelchair accessibility: Barrier free restaurant perfect for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Alice Jones
I'm highly disappointed ? normally food,cookies are delicious....my experience this time wasn't very good. My cookie was old and hard.... yuck
Unreasonably long wait times. Took an hour and a half for a simple charcuterie board…and hotel staff told us this is the norm.
This was a nice place. Located inside of the Ameristar Casino near the main entrance.
A typical coffee shop, but i think they do offer food. The frozen coffee was so good!
Atmosphere: 5
Service: 4
Absolutely horrible service I had to wait almost 45 minutes to get my to go food after ordering . The kitchen is telling the cashiers that they sent it out, but they never got it. Other people were getting served before me and there’s absolutely no cares given. Not only was my order late, but it was incorrectly done. Would not recommend this place to anyone
Atmosphere: 1
Food: 1
Service: 1
Completely screwed up my entire order. I ask for no cheese, no sauce well done on a $18 burger. I received a raw burger with everything I didn’t order on there. Server was wonderful and the food was completely screwed up. After I watched her place the order the correct way. If you don’t want to serve people at 940 pm, then close at 9 pm.
Food: 1
I had the worlds best carrot cake from here.
Atmosphere: 5
Food: 5
Service: 5
MARTHA WILLIAMS can write the book on customer service. She deserves the highest raise possible. Help her pay bills with more money. No gold star No tap on the back come off the WALLET AND GIVE HER THE HIGHEST RAISE POSSIBLE. NOW DAYS IT'S HARD TO FIND GOOD HELP LIKE HER. ALSO I NEVER MET HER BEFORE.
Help her out, THANK YOU.
Atmosphere: 5
Food: 5
Service: 5
I ordered a taco salad. It took over 35 minutes to get my order. No one came while I was waiting to let me know what was taking so long with my order. On top of everything else, the counters were dusty. The space under the glass that separates the pastries from patrons should not be there. Guests were coughing while waiting and I was just disgusted by that. For sure germs are getting on those pastries.
Atmosphere: 2
Food: 1
Service: 1
I am a huge fan of a good carrot cake. I was too excited when I got home and tore into Copper Whisk carrot cake. I paid $8 and some change for the gigantic slice. I thought that was a steal. It was so appealing I just had to dive in.
Well, yall, I'm glad it wasn't a pool I was diving in because this cake was dry as a bone! Looks can definitely be deceiving.
I am NOT usually one to give an unpleasant review. This thing was inedible. Just had to trash it. I will say, the young man who assisted me at the register was very nice. He swore it was delicious. Maybe I just got an old piece. I'll skip dessert from here.
Good food, not so good service.
This place sells coffee but the sad part is they never have hot coffee. Purchased coffee here on a number of occasions and lately their coffee is at best lukewarm to cold. A coffee house that doesn’t serve hot coffee. By the way $5.55 for a cup of sub par coffee. Needs some work here.
Restaurantji Recommends
This is a great place to get coffee and breakfast.
I didn't try any of the pastries, but I did enjoy their regular coffee and their iced turtle.
Atmosphere: 3
Food: 3
Service: 4
Well ,this place doesn't deserve any stars.
I purchased a carrot cake and it tasted like 10 days old. I'm not sure if it was carrot cake so many ingredients were missing. Pricey for a imposter cake. From now on I will continue to buy my carrot cake from dierbergs.
A very open trendy atmosphere with prompt servers providing you a number upon completing your order and you sit wherever you want and a robot delivers your meal!!
Kid-friendliness: Too many pastries on display and achild’s dream.
Wheelchair accessibility: Barrier free restaurant perfect for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
I'm highly disappointed ? normally food,cookies are delicious....my experience this time wasn't very good. My cookie was old and hard.... yuck
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