Firehouse Subs Mark Twain Village
TEMPORARILY CLOSED$ •
1365 Bass Pro Drive, St Charles
(636) 724-4668
About Firehouse Subs
Firehouse Subs Reviews
Store is consistently closed. But online orders are accepted, taking points and money. I reached to corporate 4x. Each time they promised to have the store manager call. To date, no sandwiches, no refund, no points refunded and no contact from anyone. I’m not one to complain but how can anything ever resolve if they ignore all avenues of contact?
they are never there!! it says online that they are open but when you arrive it's closed and no one is inside. the store took my money and cooperate is not taking phone calls. I'm not only person, alot of comments say the same thing.
ordered subs online and they were closed when their hours said they were open and their website accepted the order. no one has called or refunded my money.
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Firehouse Subs at Mark Twain Village offers fresh and delicious food with friendly staff in a firefighter-themed decor. The restaurant provides a welcoming atmosphere for customers of all ages. While the portion sizes can be inconsistent, the quality of sandwiches and soups is generally good. The Meatball Sub is noted as a fantastic sandwich, and there are occasional special sandwiches like the pulled pork with coleslaw. Customers appreciate the outstanding customer service, with staff willing to assist with app downloads and coupon usage. The restaurant's commitment to service and tasty meals makes it a popular choice, despite some minor setbacks, including occasional issues with food preparation. The location provides ample parking space, though some visitors may wish for a closer branch in their area.