Steak 'n Shake

Waited over 15 minutes on phone to place an order my cousin sitting next to me called 4 different times too get through because they kept hanging up to get our orders in. Last week we went in there to place a order in because they wouldn’t answer the phone waited 45 min for go order to place the orders do received the order before a Asian lady who was sitting there before us felt bad about that. Heard from friends that you should go there. Ps felt sorry for the young woman...read full review

The worst service i have ever gotten not only at steak and shake but anywhere ever. As I`m placing my order in drive thru I`m told to " come on man " I guess the minute that I spent giving the order for myself and the other three people I had in the car was too long. Then as I ask him a question about a picture on the menu that wasn`t very clear to me, he says " its at the top of the menu man " which didn`t answer the question I had asked at all. It was at this point that I told...read full review

My 8 yr old loves the foot long hot dog because cus it's a foot long! Evidently they didn't have the right container for it so they cut it in half, she was very disappointed! They also forgot an order of fries w/our order!